Hotels near Kapolei Kalaeloa airport

Pros: Loved the location. The beach felt so safe to swim in and enjoyed the pool and the shaved ice on the beach. Had brunch which was excellent and enjoyed the singer. Sang Earth Angel which was my moms favorite song. Your service is excellent!

Cons: Pools. close too soon. I would have rather had two queen beds than a king bed and the pull out bed - bathrooms great

Pros: Everything was perfect

Pros: staff was so friendly

Cons: we had a dinner reservation at Mina's at 6;15 and they finally seated us at 7:12 ????? What good was the reservation. They said it only reserved a spot for dinner not the time or a guaranteed table????

Pros: very nice room, fantastic view and amazing staff.

Pros: Room service/condition, Hotel location are very nice for me. and amenity is also good product.

Cons: Nothing.

Pros: Consideration for the guest. Their service was really nice.

Cons: The bathroom door made big sound when we close the door. Screw of shower was loose so it was not fixed well.

Pros: Walking distance to shopping and dining places.

Cons: Wearing mask in the gym

Pros: Breakfast was good. Restaurant was clean and staff provided good service.

Cons: The Japanese restaurant on 1 st floor is very difficult to reach. The phone was not answered at all. The reception lady was not welcoming

Pros: The room was in the perfect location of a view. We loved waking up and seeing the ocean every day. We were near everything but to a distance that it wasn't too much or crowded for us. A Luxury hotel for sure! If you rent a car they told us that they will park it in their garage for no charge - which was shocking. Everything for my crew was in walking distance that we wanted to do and if not we used a local taxi service - Charley's Taxi. The pool is even beautiful within itself. Overall impressed and will highly share with friends and family.

Cons: be aware there is no microwaves in the room, which was a bummer if we had leftovers from eating out somewhere. we had to remind the front desk twice about housekeeping not bringing towels - we understood from the busy arrivals of people so it wasn't a big deal and they immediately brought them up.

Pros: Great Hotel, very nice infinity pool. Room views stunning (Club Level).

Cons: However, even though prices are back to pre COVID levels the housekeeping is not: no daily housekeeping (only upon request, otherwise every 3 days). One of my requests was answered by housekeeping with several „are you sure?“ replies and ended up unfulfilled.

Pros: Service and view of the ocean

Cons: None

Cons: Hotel pricing was deceptive. There were hundreds of dollars in add on fees

Pros: The hotel was amazing - the room was very clean and modern. The view was beautiful (we got 26th floor which helped). The free parking and one free breakfast was very valuable (depends on your package). I loved that we had free beach towels that we could take awAy and return daily.

Pros: We love everything about this hotel. The room, view, location and most of all the staff. They are courteous and attentive. Prince Waikiki feels like our home in Oahu.

Cons: None

Pros: Room and view

Pros: staff friendly, clean, toto toilets

Cons: flashing light on fire alarm was very annoying at night when trying to get some sleep

Pros: Free parking

Pros: staff were cordial and professional; facilities were open with Covid precautions in place; I was given a nice room upgrade at check in

Cons: nothing

Pros: Nothing

Cons: They could have give us two free coffees instead of one. I shouldn’t had to pay for my wife’s

Pros: The staff was very kind, the hotel was clean and the room was spacious

Cons: Nothing. Everything is very good.

Pros: Accomadated a late check out

Pros: Staff accomadate late check out

Cons: Balcony

Pros: Location. Ocean view. Nice restaurants. Friendly staff.

Pros: outside pool

Cons: the room is too dusty and not cleaned well. The cookie crumbs are all over the corner of the carpet, and there are snuffers on the wall. Moreover, when I found a crawling worm in the bathroom, I changed my room once, and the changed room was too dusty.

Pros: Incredible technology in the room! The staff was friendly, attentive and helpful. The decor is nice and the amenity kit is great.

Cons: The room wasn’t dirty, but it wasn’t spotless either. We had to request items that were supposed to be part of our welcome package. Our room was not serviced until late afternoon.

Pros: Very clean & comfortable

Cons: Expensive

Pros: Ocean view

Cons: A part of Swimming pool was under construction.

Pros: near the shopping center

Cons: little far from the beach

Pros: Everyone on the staff is super helpful and friendly. The rooms are immaculate and the view is amazing With the Renovation Discount it was about Half price maybe even less than half and absolutely an great value

Cons: Nothing

Pros: Most of the staff were extremely friendly, specially the bell and valet staff.

Cons: The hotel had no bar nor did it have any dining options after 8pm. This is a real problem for hotel guests on vacation who often are looking for late night entertainment. The pool and hot tub also closed at 8pm which means you have zero options past 8pm

Pros: parking fee was included in desort fee which was very nice

Cons: Breakfast was not that good

Pros: the free water bottles and shuttle to Waikiki were very useful.

Cons: it was going through some renovation so there were some cosmetic things. also, the pool was very disappointing, small and underwhelming. the fitness center was also comically small, basically just two rooms with some sparse gym equipment thrown in.

Pros: Whenever we asked for service, (maintenance, engineer, housekeeping), they came within 5 minutes.

Pros: view from window

Cons: Construction....in a major way..noise, dust, partially boarded up. lots of really loud noise. Had to relocate to Diamondhead tower because of it. Sons' room had ants and spiders, lots. Staff said because of construction.

Pros: The hotel was under renovation but the staff was so amazing. It totally made our stay. Will surely stay in the future.

Pros: Complimentary tooth brushes and toothpaste.

Cons: The hotel is in a time of transition. It is very dated and is simply not, in its current state, a 4 star hotel.

Pros: The view was ok, but I would have preferred a balcony.

Cons: Nothing 4 star about the hotel. I think it's a senior citizens' resort. First off, why is there a phone next to the toilet? The pool deck closes at 8pm every night. The interior looks like it hasn't been updated for about 30 years. Worst bar ever.

Pros: Good location and proximity to shopping and beach and also closer to the airport than other Waikiki hotels.

Cons: This hotel was showing its ages bit - peeling wallpaper, faded veneers, etc. Also, the windows open completely with no screen and on the 23rd floor this is disconcerting at the very least.

Pros: The hotel is nice. The views are pretty. The staff were courteous and helpful. It's clean. The location downtown is close to most everything.

Cons: It's not on the beach, which isn't a deal breaker, but I wasn't feeling the "Hawaiian vibe". It just wasn't there. Everything closes super early, even the hotel bar and it's all sub par, nothing too fabulous. I guess the word I could use that would fit this hotel is generic. It's not holiday inn generic, but it's definitely not worth the price, the parking fees, or the resort fee. I didn't feel like I really fit in too well either. If you're a tourist to Hawaii and you'll barely spend time at the hotel, this is the one if you're willing to pay the price. I also didn't feel like I fit in here. If you're coming from Japan though, you'll fit right in.

Pros: Close to everything in Waikiki but not in the midst of the resorts

Cons: Dirty stain/spot on floor in bathroom next to tub was there every day even after cleaning. All else was nice.

Pros: The spa is awesome.

Cons: We spent 2 nights here, it doesn't worth the money. The hotel in Wakiki is generally expensive, but if you want a 4 star experience, choose hotels like Sheraton or Westin. Need to pay extra for wifi, parking, even water after first night. The room is quite small for a 4 star standard.

Pros: Out of waikiki, room views

Pros: It is a fantastic facility. I enjoyed my stay

Cons: Nothing I didn't like

Pros: This location was great for the luau we had reservations for. If you have time for shopping it is located at a shopping mall and there are several restaurants to walk to. The set up for serving breakfast during covid is very efficient. We had a comfortable stay. There was no microwave in our room but we used the one in the breakfast area. Everything was very clean and smelled good.

Pros: I like the location, breakfast was ok, room was a good size, however the price for a two night stay was too high.

Cons: Everything was ok but as I mentioned the price was high

Pros: I enjoyed everything, this hotel was exceptional and will definitely be staying again

Pros: Didn’t get to help ourselves with the food due to pandemic. It was however satisfactory.

Cons: Housekeeping was only upon request.

Pros: Convenient location near a lot of shops

Cons: We did not like the barn door on the bathroom and the location of our room was way away from where we requested.

Pros: Location and breakfast

Cons: The bedspread/blanket is to thick and heavy, especially for Hawaii. The sheet is too little and the spread is too much warmth. A simple blanket would be better. There was in in the closet, but we had two beds.

Pros: The staff! So friendly and attentive. Was greeted every time we walked in. They are awesome at customer service!Will definitely recommendthis hotel to family and friends!!!

Cons: No. It was perfect.

Pros: Very clean, comfortable beds, and located away from all the traffic of Honolulu with free parking!! And the breakfasts were very good and handy being able to eat breakfast there and not have to hunt for a restaurant!! Would definitely stay there again!!

Cons: No, everything worked out well and we enjoyed our stay! And the staff was very helpful in giving us directions to various places we wanted to go in Hawaii!!

Pros: We certainly appreciated the continental breakfast. The staff was very friendly. The hotel was very clean and kept up.

Cons: No shuttle to airport

Pros: Welcoming, close to restaurants, shopping, entertainment. Complimentary breakfast. Cleanliness, quick response to questions.

Cons: None

Cons: Miss communication within staff, a little snobby , $100 deposits are reckless. Going in 4 days and my money has not been deposited back to my account after releasing.

Pros: Very friendly staff. Nice breakfast. Free parking. Spacious room. Good location. Only negative is bed is too soft and makes noise.

Pros: Clean and conveniently located.

Cons: Beds & pillows made sleeping very uncomfortable. Woke with aches & pains every morning.

Pros: staff was friendly

Cons: they didn,t follow there own rules about the pool and the loud noises at night by other guest.no crewfew!!!!!!

Pros: The room is really clean and big the bed.

Cons: No

Pros: This is the best hotel for me. Staff was exceptional nice. Room and bathroom were very large. Location the best, most of all the tasty breakfast was out of this world I will advise this hotel to stay in and will for sure stay there again. Price was just

Pros: Clean, great staff, awesome breakfast!

Cons: Bar next door

Pros: Heated swimming pool!

Cons: Price lol. But you know, it was still worth it.

Cons: The wifi could have been better! Have to re log in! But it works!

Pros: The complimentary breakfast buffet was great! There were 2 self-serve Belgian waffle makers, French toast, scrambled eggs w/ cheese and ham, and more. The front desk receptionists are very friendly and helpful. Rooms are good sized and clean. Would definitely come again for another staycation.

Pros: Great full service breakfast

Cons: Room did not have microwave as advertised. We could only get one by moving to a single king bed room- unacceptable. In addition there were no dressers or clothes storage so we had to put our clothes on the floor or in a wire basket. Will no stay here agai

Pros: Free Breakfast & Big Clean Bed

Cons: To small the Bathtowl was! Needs Bigger shower Head

Pros: Easy place to stay. Lots of parking. Good beds and a free breakfast in the morning. Employees very nice.

Pros: New and clean

Cons: Staff couldn't give good directions to hotel.The worst thing was no safe available in room and the cable service had no movie channels or DVD player in room, so you are forced to watch cable channels with commercials every 5 minutes!

Pros: Loved it room was huge was in accessible room. Staff great. Breakfast offered with many snacks to buy at front desk area. Very new and clean. Definitely coming back. Love it's on sunny side of island close to ko'olina. Thank you!

Cons: The price per night....

Pros: Location, breakfast and the room Layout

Pros: Breakfast

Pros: the employees

Cons: is far to the town

Pros: Customer Services!!

Cons: Not at all...everything was great!

Pros: I liked the proximity to Pokai Bay, Pearl City and Ewa.

Cons: The extra charges for parking :)

Pros: Breakfast was great and the staff were friendly. The location was peaceful and our room was very spacious. We appreciated the accommodation of a late checkout so I could finish some work that I needed to get done.

Cons: The only con for this hotel is that the pool and outdoor rec area was very small.

Pros: We had an awesome stay,, staff was exceptional!! Beds was comfy, all around a great place to stay.

Pros: It was in a GREAT location and it was very nice. Bed was comfortable and the space was great. I'd stay there again.

Cons: When asked to get my room clean they did a horrible job. Had to ask to get it cleaned a second time.

Pros: Staff nice .. very clean

Cons: No AC! Temp was locked on 68 degrees Had to move rooms at 10 pm because room was to warm Same thing happened on the second room

Pros: The staff was awesome!! From the front desk to cleaning staff and can't forget about the breakfast Crew. My guy at the omelet station is the man. We enjoyed our stay.

Pros: Every staff member was so helpful n welcoming

Pros: Friendly staff, clean room, wide variety for a delicious breakfast.

Pros: Newly constructed, near my customer and several good place to eat.

Cons: Parking charge seemed excessive, but seems to be the trend on treasure island!

Pros: rooms were clean. My grandchildren had fun at the pool. Breakfast was great.

Pros: Friendly staff, informative of hotel and know location for ease of driving.

Cons: Location, since No traffic light to make left turn to main highway.

Pros: It was close and convenient to all shopping, beaches and the resorts. The had a great free hot breakfast and evening social hour! Nice pool and staff!

Pros: Friendliness of staff.

Pros: Central location makes this a great place to stay if you plan on visiting all the wonders located everywhere on the Oahu. Free parking and free made-to-order hot breakfast, and free happy hour evening drinks at the bar was an added bonus. Lots of shopping and great places to eat only minutes away. Room was clean and includes mini fridge and microwave. Staff was super friendly and courteous, and even gave us beach towels to use for the day (everyday). We enjoyed our stay very much.

Cons: Location is away from typical “tourist” areas of the island. So if you’re looking for busy crowds and nightlife within walking distance, this isn’t the place for you. You’ll definitely need a rental car if staying here. Room has AC, which was nice to see, however it struggled to keep up on one of Hawaii’s “hot” days.

Pros: Staff was very helpful

Cons: Very small compared to a typical embassy suites. Housekeeping didn’t come until 4:30

Pros: Not much

Cons: Said there was 2 bedrooms, only one. Very small.

Pros: The hotel was in a great area close to movie theater, restaurants, wet n wild, but far from wakiki.

Cons: Well I checked the room was small for a embassy suite. Then when the put a hold on my credit card for any incedent in the room I check my account they charge my card three times, and no one could tell me why. Three small charges and one big charge.

Pros: Location and proximity to lagoons, view is beautiful. Provided kitchen items.

Cons: Old interior decor.

Pros: The view and the cleanliness

Cons: I had to leave :(

Pros: The location was beautiful, anything you needed was there at the resort.

Cons: I had a fall from water being on the floor in the poolside bathroom and the resort did not follow up to make sure I was ok.

Pros: The property was clean, the staff was super friendly and accommodating. I would definitely come back. This was our families first vacation in a long time. 25 of us came to spend time together. The icing on the cake was Lori allowed us to light Chinese floating lanterns to honor our grandmother who passed away May 1st. Thank you again for a great stay.

Pros: Place was clean and villas were huge. Loved the balcony!!! Fantastic views. High end washer and dryer.

Cons: Came here after staying at the Disney Aluani and here is what the Marriott is missing: 1- more food options and faster turn-around on orders. 2- streamlined towel/room key/wristband. Put everything with the room key. 3- disappointed that we had to pay for an umbrella on the beach which was only attached to 2 chairs and not 4.

Pros: Beautiful property. Comfortable beds. Kitchens fully stocked with everything you need (just bring food). Gorgeous grounds.

Cons: The icee maker in fridge very slow but there are ice machines on every 3rd floor.

Pros: This place is one stop there is enough to do that once you settle in you really don't have to leave

Cons: Rented 1 bedroom unit equipped with kitchen. Was far from the centers you needed to visit to feed family for week Recommend you make the stops on the way out and get everything you need plan for it in advance

Pros: Facilities were on point.

Cons: Staff gave me a hard time during check in. Members were not on the same page. Should be more helpful instead of mean to customers. Had a hard time finding me in the system? Don’t know how hard it is to pull my name up.

Pros: Location, facility

Cons: Check out is too early, at least should be at 11 am

Pros: Friendly staff, Easy access to elevators and outdoors

Cons: Not enough parking, seems like more cars than guests, stalls a little tight for SUVs But the garage was easy to get in and out of.

Pros: Beautiful resort with stunning views

Pros: The full kitchen and washer/dryer allowed me to feel right at home The view was beautiful

Cons: Nothing! I loved my stay at the Marriott

Pros: Everyone was so friendly and inviting. The resort was everything we expected and more. We weren't members and you don't have to be to stay there. I loved how we could go off the resort anytime we pleased.

Cons: We were asked to do a 90 min seminar. Trying to get us to buy into the vacation club. We declined even though the model makes sense. Two more people tried to convince us, one gentleman was very rude. We prefer camping and hunting trips instead of resorts.

Pros: Amazing location, amazing resort atmosphere. The pools and lagoon were never over crowded.

Cons: The food at this resort was a disappointment. Both for the lack of options and ridiculous pricing.

Pros: everyone was friendly and helpful they did every thing to make your stay free of worry all staff greeted you with a smile and asked if they could help you with anything grounds were kept up beautifully our stay was what we expected we had four rooms

Pros: Friendly beach and pool staff.

Cons: None whatsoever

Pros: Pool and location

Cons: Small room, less desirable view. Looking over parking lot. No Mountain View.

Pros: Wonderful location and the restaurant, Longhi's, was absolutely incredible for all the meals. We ate there every meal and never had a bad dish.

Cons: They didn't disclose that we had to pay mandatory $40/night for parking whether you use the valet or not.

Pros: Beauty of the place

Cons: Pricy without any deals

Pros: Accommodations were great. Location is picturesque. If you plan to go, try to be there for the FIA FIA Luau on Tuesday evenings. Really amazing dinner show.

Cons: No children’s club unlike other locations—though many activities planned each day.

Cons: They could not/would not give us a lock off unit when our plans changed.

Pros: Location is great for me when I work in Campbell.

Cons: It's a mediocre extended stay hotel in a beautiful location where everything is crazy overpriced me done halfway to normal standards... to be fair, 95%of the hotels on Oahu are this way m, I've stayed at 30+ hotels.

Pros: This is one of our favorite Marriott properties. We have been coming here for four years and it is always like coming home! The staff is perfect in every way and they continually seek to make our stay comfortable, relaxing and enjoyable. The lagoons, pools, activities and services are the best. Our two favorite things...everything is always nice and pristine and no surprises! That's three! I could go on and on.

Cons: We have to go home!

Pros: n/a

Cons: We did not get the ocean view room we paid for.

Pros: Great facilities for families with children. Beautiful private beach and enclosed lagoon. Restaurants are close by.

Pros: We originally looked at staying at the Disney hotel but we're able to get a much better deal using Marriott points here. We were glad we did as we actually preferred the setting of this hotel. It is on its own lagoon just like Disney and had multiple pools for the kids that seemed just as fun. We liked how the grounds felt much more open to the beach vs. Disney where you could barely tell you were on the beach from the pools and restaurants. We were able to watch whales breaching right from the pool bar while the kids swam. You are an easy stroll along a paved boardwalk from Disney so can still visit the hotel and restaurants there. The daily list of activities with something almost every hour is a lot of fun. There are free DVD rentals in multiple places around the grounds. Our unit had 2 separate bedrooms as well as living room and kitchen. Lots of space for large or extended family.

Cons: View from our room wasn't great. Could see a Marina somewhat, but mostly looked over parking garage. Hotel is maintained well, but definitely starting to get dated in the rooms. This isn't a huge deal as all the common areas are updated and we didn't spend much time in the room but this is one area where I think Disney would have an edge.

Pros: Nice lagoon beach

Cons: Most pools shaded

Pros: Location, cabana service, gym. One server at chuck's and Oscar at longboards

Cons: Very difficult to get housekeeping, poor communication with resort operator and pressure to be out exactly at the checkout time.

Pros: Friendly and helpful staff. Great facilities. Nice rooms and views. Quiet and relaxing area of the island.

Cons: Just a nitpick, but the tv was a little dim. Made it hard too see movies (since they had on site DVD rental)

Pros: The convenience of having a good amount of things on-site was pleasant, even if my wallet disagrees. The staff was pleasant, and the amenities/property were clean & well maintained. There are a good number of activities onsite, so you are never bored.

Cons: I did not like the high prices of the restaurants around the property. Also, the distance to the town for alternative restaurants/grocery stores wasa minimum if 3 miles, which required either a car or a shuttle, both of which required additional spending. For the large amount of money the resort charges for almost everything, the least they could do is provide a shuttle to the town of Kapolei. The high price if convenience left my wallet feeling fleeced.

Pros: It was a safe resort with plenty of things for my daughter to do. There was just enough Disney magic without being overtly Disney.

Pros: Location and amenities.

Cons: They forced me to pay extra money to upgrade to larger room. We never saw any Disney characters and the parking fee of $37 was ridiculous.

Pros: Very nice large clean bathtub

Cons: The check in service was not Disney quality. Their staff need to go back to the Disney institute.

Pros: Room, staff were excellent

Cons: Luau food was terrible, and when they ran out no more was brought out

Pros: Very helpful and friendly staff.

Cons: Multiple items. Pools and hotubs out of service. Outdoor movie cancelled because of rain when there was ni rain in the forecast. Hotel room located by the employee entrance so doors and loud conversations started every morning at 6am.

Pros: staff very friendly and beautiful grounds/locations and pools.

Cons: The beds were rock hard and very uncomfortable making it difficult to sleep well.

Pros: Got upgraded to suite room. Was very pleased.

Pros: It's very clean and organized, everyone is friendly and helpful 24/7.

Cons: Only if they switch songs to different ones it will be better,than playing only one over and over.

Pros: It was an amazing experience with Aulani! Will never be forgotten! Ocean view and the swimming pool was clean and the spa! My daughter and I enjoyed the swimming in the beach! I will recommend this stay to my &smiley and friends! The foods are excellent!

Cons: None

Pros: The location of the hotel was perfect.I really liked the lagoon and the part of the pool that was working was nice.

Cons: The pool had WAY too many chemicals in it. My son complained of burning eyes and my hands reeked of chlorine after swimming.

Pros: Very nice hotel with so much to do. The kids and the adults had a wonderful time with something for everyone! The kids LOVED Aunty's beach house and all the pools!

Cons: Too expensive

Pros: This is the perfect destination with Disney perfection for all aspects. Everything is exactly how you would want it.

Pros: I was so impressed as we drove up. The property is beautiful and feels very Hawaiian. Not obviously Disney, but it's there if you are looking for it. I was on my own and stayed just one night as an alternative to Waikiki. I was curious about the property. It was very expensive for just me, but I was given an upgrade to an ocean view room when I checked in. I was very pleased with that! Didn't have much time to get the whole experience, just a swim at the beach and watched a beautiful sunset, but if I was with kids and/or grandkids, I think this would be a very special place to stay.

Cons: couldn't find anything I didn't like.

Pros: I liked the pools for kids.

Cons: Dark and gloomy inside. Nothing special, just over-priced. Don't expect much Disney-related stuff. Just saw Goofy once. Oh and the clock in the room was a Mickey Mouse clock. My family had a better time on Waikiki Beach staying at Hyatt Regency Beachwalk with a oceanview room.

Pros: Played all day in the salt water pool.

Cons: Food portions are small but that is to be expected.

Pros: The entertainment was great, especially the lu'au Kawa'a.

Cons: But if a drive to anywhere else on Oahu.

Pros: Besides paying $500 + a night for your room- plan on paying extra for EVERYTHING!! Parking is $39 a day. The snorkeling in Rainbow Reef that they advertise on their commercials is an additional $25 for an adult. Children over the age of 9 are considered adults at the resort. I felt after paying the room rate, these things should be included.

Pros: Customer service was excellent, there was always someone to help with everything, grounds are kept very clean, Beautiful location, aunties beach house is great for kids, water slides were fun, infinity pool had a gorgeous view, dole whips tasted very good, character breakfast full of great songs and entertainment.

Cons: Wanted more shows that were enjoyable for adults and kids. All shows and games were for kids only. Also the room temperature was very cold always. Rooms could have been bigger and more impressive for the cost. All inclusive would have made this worth the high cost. More chairs needed by pool and beach area, not enough lounge chairs for all guests.

Pros: Customer service, very lovely people, and low-key strictness of the COVID restrictions

Cons: The cleanliness of the room. We were told our room was ready, despite telling them to take their time since we came in a little early. I found stains on certain areas of the curtains and the ground. There was also a piece of peanut under the bed when we were settling in. Fridge didn't work at first, but started working out of nowhere after two and a half days of staying there--ended up wasting money on ice cream since it melted. We contacted the front desk, but they said maintenance wouldn't be able to come in until Monday. They did offer a new room, but was showed a room even more outdated, and a queen bed even though we got a king. The room itself was nice, but it wasn't what I expected. For 1,900 for 9 nights, the room felt small. I don't know, maybe I'm expecting too much. There are quite the sum of homeless people living around that area, but it's DOWNTOWN. It's just almost like every other downtown in other states.

Pros: The room had a great view with a stove washer and dryer and a nice fridge

Cons: I seen a roach and my man tried to kill it but it kid to where we couldn’t get to it.

Pros: Great view

Cons: Service once a week? Come on. I know Covid really changed things for a while, but you charged a ton for almost no rooms service. Hire some workers back and give them a job, so you can get back to normal Hotel services... And so more people can get back to work. Now you are just taking advantage.

Pros: Very little. Rooms are sizable and refrigerator works.

Cons: Dated hotel downtown. Feels like you're in a bad 80s movie.

Pros: nice and quiet

Cons: reserved parking spot assignment information should come with initial reservation confirmation .

Pros: The room was exactly as advertised. It was within eight minutes walking from my ultimate destination. Minutes from the pier and minutes from the beach. The staff was incredibly professional and honest! Room was sanitized and despite COVID-19 and their inability to enter the room until after check out, I had all that I needed and supplies were replenished.

Cons: I did not dislike the property. In general, our Nation’s homeless population.

Pros: Staff were very professional, yet friendly and extremely kind and helpful!

Cons: Being in the business area of downtown not much going on so no real food options - especially over a holiday weekend.

Pros: Spacious suite. Staff very helpful and accommodating about luggage storage before check-in and after check-out.

Cons: Bathroom could use a remodel. Bed pillows were hard/stiff - no choices in the room. Coffee for in-room coffeemaker tasted horrible. Some great food options in Chinatown nearby, but MANY homeless people camped out on the streets in the evenings.

Pros: Staff

Cons: All good

Pros: Clean and comfortable, quiet. Right in downtown Honolulu

Cons: Parking is a nightmare

Pros: the location is the best. walking distance to bus stops, and it is only 10-15min away from Ala Moana shopping centre and Waikiki beach by bus

Pros: close to everything we needed

Cons: free breakfast which is normal for most hotel of this rating.

Pros: Location and accommodations

Pros: Location

Cons: Yu should have disclosed the pool area was under construction. So was the escalator and elevator. The elevators were extremely slow. I left two nights easier due to pool area construction. Upsetting since I prepaid for room and couldn't change my reser

Pros: It wad a pleasant experience, but thought the room would be bigger.

Cons: No ice machines on the floors, had to call front desk for a small bag.

Pros: The location was convenient to meeting place.

Cons: 1. Only 1of 4 elevators worked. I stayed on 38th floor. 2. A Jacuzzi tub that did not function as a Jacuzzi but a regular tub. 3. Pillows were standard and flat.. horrible.It just did not meet the standards for the price.

Pros: It was the perfect location to walk to the start of The Great Aloha run. My wife was running in it.

Pros: I love the view!! it was Christmas and sort of a raining day off and on but I loved it even though! I just wish I could see Aloha Tower. Location was terrific! Right in the heart of downtown. Walking distance to stores!

Pros: Hot tub and pool

Pros: We met up with Collins, whom we have known for a decade. He always takes good care of us!!

Cons: The parking arrangements.

Pros: If you are meeting for business around the area it's ok.

Cons: Unclean surroundings including hallways, elevators and surrounding area. Lobby is not well lighted, escalators were not all working, front desk clerks are lukewarm and unfriendly, parking is confusing, unsafe hallways as there was a big electric fan that was running and some contrstruction equipment right In front of the room we stayed in that was there the entire day without any sign, warning or precaution. Carpets have that musty and spoiled smell. I

Pros: Right in downtown area. Puts the traveler right into everyday Honolulu.Comfortable and clean with a "killer" view of Honolulu harbor.

Cons: Clearly an older, but well maintained property

Pros: Perfect location for the St. Pattys block party in downtown Honolulu

Cons: Parking is $20 a night

Pros: The room was spacious and very clean. It was quiet, which I s surprising, since it is downtown. Staff was polite, efficient and knowledgeable. Also got free parking!

Cons: The decor is a bit dated, and the building doesn't have balconies. It is on the expensive side. While it was a decent room, I wouldn't have paid the normal 214 a night rate.

Pros: Comfortable, clean room with wifi, kitchenette, nice large tv and good cable. Very helpful staff, whirlpool tub, and I can't say enough about how well I slept on the bed it was more comfortable than my own. This hotel is close to som small restaurants mostly Asian and very good. The area around seems safe and I did not have any problems while out late for a walk but there are quite a few homeless around.

Cons: The Internet could be a bit faster, I had some streaming issues but no other problems or gripes.

Cons: The room was very small.

Pros: Ease in checking in and out; conveniently located; friendly staff.

Cons: The hotel has been around for a long time and it is in need of some upgrades, specifically installation of bathroom exhaust fans/vents. The bathroom is uncomfortably steamy and the mirror is fogged up after taking a shower. The microwave is ok but newer models would be better.

Pros: None

Cons: Customer service

Pros: Location near shopping center. I was there for medical procedure at Kaiser.

Cons: No table for eating or working in room. Bathroom extremely small - for the price of the accommodation.

Pros: It was very clean, spacious, and had a beautiful view

Pros: Staff was great.

Cons: Room was not clean.

Pros: The staff was excellent in their response to a medical emergency that took my husband to the hospital. They contacted 911, put us in touch with ER to prepare for the ambulance. Staff remained with us until the medics arrived. When we were sent home from the ER, they extended our stay so that my husband could rest before our flight. When we ended up going back to the ER they called the taxi and provided wheel chair service. It took a huge weight off during a very stressful time.

Pros: Breakfast & breakfast service were wonderful. Food was excellent. The room was lovely & views exceptional.

Cons: We hardly slept the night we were there. Guests next door played music loudly all thru the night & AM. It never was off even as we left the next AM. We wore headphones to try to sleep well but music bass came thru. We called front desk several times (11:30pm / 3am). Security would come. Music would turn down some but never off, never inaudible. Those guests ended up coming over to our door at 3am knocking & asking for toilet paper. It was a crazy sleep interrupted night.

Pros: The pool

Cons: Bathroom need paint retouch.

Pros: Absolutely nothing.

Cons: Staff w rude. Waited on line for over an hour while two to three staff took multiple breaks and worked at a snails pace. When confronted on their lack of and sense of urgency, they berated customers for even questioning their sub par work ethic.

Pros: it is close to everything and very easy to access by bus

Cons: n/a

Pros: So convenient; across is the alamoana shopping mall; love it!!!! Tha staffs are great ¿¿

Cons: The elevator was extremely slow

Pros: It was right next to mall

Cons: We were not given the room we paid for. We paid for a Mountain View, and got a parking lot view. The beds were insanely hard.

Pros: Clean plus the staff was friendly.

Cons: Everything was in slow motion. No one seemed concerned about time constraints.

Pros: Location is central.

Cons: The elevators delayed accessibility to rooms. Due to COVID no valet is offered and that is one of the services I enjoyed at this hotel. It was difficult to find parking.

Pros: Location and views from ocean view room

Cons: Outdated interior, hotel security chasing after you to mask up even if you¿re drinking water, no room service, missing necessities like hair dryer, microwave sounded like it¿s about to break.

Pros: Excellent staff! I was worried how complicated it would be to check in during the pandemic, but the staff at the front desk took care of us really well. The room was clean and the free internet worked treat, too.

Pros: Location and staff friendliness.

Pros: It¿s proximity to the mall, and even has a bridge to cross between one and another

Cons: The bathroom wasn¿t properly clean. The toilet had mold inside, which proved it wasn¿t cleaned

Pros: Easy access to Ala Moana shopping mall with many food options

Cons: Room is slightly outdated

Cons: Very small pillows. Mattresses seemed old. No blankets.

Pros: It was very nice and clean I'm handicap and the was handicap ready

Cons: Not a thing

Pros: Location and friendly staffs.

Cons: None.

Pros: Easy check in, some of the best staff we’ve encountered. Didn’t realize how much we’d like having the mall so close but it was super convenient for last minute purchases. Even better was the wall to the beach.

Cons: Room size. Also wish they had more late night delivery options since they don’t have room service.

Pros: Nice lobby. Enjoyed the pool

Cons: Room was small. Pull out sofa was covered in stains. It was disgusting and there were no sheets or anything for it. We had to request sheets to cover it up. Very disappointing

Pros: Location

Cons: Bed sheets were stained and dirty . Didn’t smell washed . Pillows were so limited it was hard to sleep .

Pros: Connected to Ala Moana Center

Pros: The location

Cons: no pool, construction jack hammering all day long, no services no amenities

Pros: View from room on 24th floor was great.

Cons: When we booked I saw no reference to it being under renovation. Elevators were hard to get to work with our key card.

Pros: Room was clean

Cons: The room was overpriced No room service Breakfast was shocking and expensive

Pros: Starbucks in the building

Cons: Everything needs to be cleaned and updated. The rooms are way too small.

Cons: On the first night, I woke up with ride bug bites all over my legs, filed a report, they moved us to another room. They should have refunded us for one night as I needed to seek medical attention to treat what looked like bed bug bites.

Pros: Super early check in at 7am for an extra $16 includes breakfast - well worth it

Cons: Bigger bed but apart from that it was great - it’s not 5star hotel but it was a lovely stay

Pros: location to mall and park

Cons: $25/day parking fee

Pros: Hotel is right next to Ala Moana mall making it so easy to do shopping and eating.

Cons: I ended up having to upgrade to a 2 beds room with an extra $49 per night. Kayak description is very misleading when it labels DOUBLE Mountain View when double means 2 people but not double beds! Bathroom is not acceptable as the water faucet is so outdated with only 1 turn knob to control hot/cold and water volume

Cons: Had to check out early because their AC broke. The woman I spoke with (shyla or something like that) was incredibly rude. Probably the worst customer service I’ve ever experienced.

Pros: The location was super close to everywhere I needed to go

Cons: They gave us a corner room 3rd floor which was so tiny couldn’t even turn a 360 in the hallway it was so narrow .. the sliding glass door won’t open more then 2 inches with no balcony .. why even have a sliding glass door if you have it locked like that? Said it was a queen and pull out couch but it was a pull out chair. No napkins or tissues only toilet paper. It also took a full hour to check in, dragging luggage on a line for an hour is insane for Hawai’i, this isn’t Vegas. There was 2 open computers if you get this busy at 4-5pm for check in you should be prepared and have a full staff.

Pros: The hotel is conveniently located near the beach, next to the mall, and an easy drive to town or the freeway to the countryside.

Cons: Daily parking charges! I feel like hotels that charge for parking are like airlines that charge you for food—crazy!

Pros: The room was nice, needs better lighting.

Cons: Room was to dark, needs brighter lighting. The rooms need updating, it's showing it's age.

Pros: Adjacent to the Ala Moana Mall and dining places. Short walking distance to the Hawaii Convention Center. Starbucks and reasonably price convenient store in the facility. Micro wave and refrigerator availability in the unit.

Cons: Noise from the heavy machinery at the construction site just outside the window/patio door is constant in the day time. Computer use and printing is too costly for guest.

Pros: Very close to Ala Moana shopping center and very clean rooms

Cons: Rooms were kind of small when you look at it. Its perfect for 1 person but probably not for 2 people

Pros: Great staff. Great location.

Cons: Can't think of anything.

Pros: Clean modern hotel

Cons: It's a ways from Waikiki beach

Pros: Very convenient to Ala Moana Shopping Center

Pros: Convenient location. Good service. Reasonable price. Jean, Kate and Cathy are the wonderful people who work there and make my stay a very nice experience!

Cons: Tiny tiny tiny rooms. Not even a desk chair.

Pros: Staff was very friendly and helpful. Like that there was a Starbucks located inside the hotel.

Cons: Had a disco there, which is fine for singles, but not too friendly with family with young children. The patrons were a little loud and there was a large crowd outside trying to get in.

Pros: Great location if you want to be walking distance from the Ala Moana Shopping Mall

Cons: Woke up early to machinery noise, this may have be temporary

Pros: Nothing at all

Cons: The staff, the price also we waited in line to check in for over an hour.

Pros: Near beach and mall

Cons: owned by private owner, but not revealed until check in. bathtub drain clogged while taking a shower - standing in 2/3 inches of water, could not shut water off completely after taking a shower; wall lamp was broken, hanging to the left, did not turn on; clock/radio could not be reset; after hours, so no maintenance available until the next day. deceptive practice booking a room at Ala Moana hotel and finding out at check in it was privately owned. It would not have mattered if the room had been checked to ensure it was ready for occupancy. the room was booked four months in advance, so very disappointing.

Pros: Free airport shuttle

Pros: Great experience and services

Cons: None

Pros: We liked that the location given we wanted to be close to the airport so we could catch our early flight the next morning. Rooms were clean and comfortable and the pool was the perfect size for our teenagers.

Cons: The beds were a bit uncomfortable but not significantly so.

Pros: Friendly staff and proximity to the airport

Cons: They claim 24/7 airport shuttle but it doesn’t start until 7am. We had an early flight and ended up walking to the airport because taxis were limited. Thin walls between rooms and we were given two queens instead of one king (which was fine but not what we reserved.)

Pros: Blaming the pandemic to gouge people is wrong. Corporate executives should wear shirts identifying themselves in public so that we can spit on them.

Cons: Blaming the pandemic to gouge people is wrong. Corporate executives should wear shirts identifying themselves in public so that we can spit on them.

Pros: Location

Cons: People loud by the pool.

Pros: Convenient location, very close to the airport.

Cons: Room had a king bed and sleeper sofa. When we went to open sleeper sofa there were no linens, nowhere in the room. Had to call front desk 3 times before they finally brought them to our room.

Cons: The $30 a night for parking should have been made more apparent prior to booking.

Pros: Near airport

Cons: Staff wasn’t friendly. Shuttle to airport not available

Pros: Overall, the hotel was very clean, decorated tastefully and it was quiet.

Cons: At first it's very hard to find the hotel. I had to circle around twice to figure out how to get to the main entrance. Some better signage would be good. Also, and this is nitpicking, it would be nice to have some sort of guide for the television.

Pros: Most convenient for me, closer to stores, gas station,food,and the all time Aloha swapmeet...

Cons: Extra handicap parking...

Pros: I liked the location.

Cons: They did not serve complimentary breakfast.

Pros: I selected this hotel because it was near the airport and reasonably priced. I enjoyed the pool and amenities.

Pros: Location close to airport and pearl harbor. Storied bags for free while visited pearl.

Cons: No

Pros: cleanliness & customer service

Cons: No

Pros: Location and affordability

Cons: Parking was $30 a night. The room we were put in was next to a room that had people laughing yelling and playing music until 5am both nights. My husband and I complained to the front desk 6 times about the room next to us, without the people stopping.

Pros: That location near the airport was good

Cons: Hotel old and kind of dingy

Pros: Great staff and security

Cons: Daily parking fee excessively expensive

Pros: I liked the staff. The location was also a positive.

Cons: With the virus a free shuttle was NOTincluded. The restaurant wasn't open. I understand but those were features that I wanted. Taking taxis added a lot to the bill. This should be mentioned somewhere.

Pros: Proximity to airport

Cons: They advertised a free shuttle service to the airport online when I bought my ticket on the 10/29/20, when I got there on the 30th they stated due to COVID that service is discontinued. So they are fraudulent in their services provided and hotel perks.

Pros: It worked for a last minute booking.

Cons: Parking was ridiculously expensive at $30. Beds were not really comfortable. It was more of a motel than a hotel. Even with the pandemic overall it wasn't comfortable experience. They need to upgrade their bedding, beds, showers, etc. Just outdated

Pros: Location near The airport

Cons: This place is a dump. I had to clean off the lamps, furniture and the AC unit. at least 2 inches of dust and dirt. The king size mattress needs to be replaced.

Pros: Proximity to airport

Cons: Covid has caused shuttle to stop running. Poor communication regarding this. Did not appreciate having to get a taxi after a long day of travel.

Pros: The bathtub and location.

Cons: There was no shuttle and no restaurant on the premises

Pros: Worst hotel un the world. This is saying a lot, as I have been in some pretty nasty hotels located in poorer countries around the world while traveling as a Marine.

Cons: The whole experience.

Pros: Location near hotel and free airport shuttle.

Cons: Wallpaper was peeling off bathroom walls.

Pros: Staff helpfulness

Cons: Mattress qualify, very dated rooms

Pros: accessibility

Cons: Very poor staff-Front desk rep was resentful to our checkin, was impolite and didn't want to answer basic Qs.They messed up our parking card validation and it required us to walk across the hotel.On 12/31 lectured to come 2 front desk on parkvalid. issues

Pros: Nothing

Pros: Location and shuttle to airport

Cons: Beds not comfortable. Carpet old. Needs updating.

Pros: close to airport with transfers included; gift shop and vending machines for access to snacks and beverages; close to bus stop

Cons: kind of in industrial area with highway noise nearby; no breakfast included; high room rate

Pros: Close to airport

Pros: The Shuttle Driver leaving the Hotel was the best part.

Cons: My entire family became ill after a few hours in the room. Watery eyes, runny noses, burning throats. We checked out Tuesday and went to our Doctors the next day and they said we were exposed to Mycotoxins from Mold. Still sick today. Not happy.

Pros: Proximity to airport

Cons: Somewhat dated Too many flies around the pool

Pros: Quiet and comfortable.

Cons: Restaurant didn't have much variety.

Pros: Coat

Cons: Dated decor. Distance from Waikiki.

Pros: Proximity to airport

Cons: Even though they are 5 min away, shuttle pickup took 30 min of waiting. Beds are ok for a night but not great long term.

Pros: Proximity to airport

Cons: Bed was awful. Room was a bit updated.

Pros: Convenient

Cons: Heavy security presence. Police there because of in room theft.

Pros: Airport location, free airport shuttle , they keep the gift shop open late so you can grab a snack before bed if you arrive in a late flight .

Cons: Price was high because its close to airport and there are few choices ...but it met our needs and we're satisfied

Pros: It was convienent.

Cons: Room was loud/noisy. Bed was hard.

Pros: If you need to stay close to the airport then this works.

Cons: The restaurant wasn't open but they share staff with the Best Western down the street??? Very odd so we ended up getting Papa John's pizza.

Pros: Location

Cons: Requested handicap room close to elevator and received room 2 buildings away. Staff was NOT accommodating.

Pros: Shuttle service was friendly and efficient, rooms were in reasonably good condition and looked clean

Cons: Late in the evening we noticed MULTIPLE small cockroaches emerging from under the bed, leading to a sleepless night. Reception did not appear surprised at all when this was reported the next morning.

Cons: $30 Parking charge is excessive. Rooms are dated and overpriced. Major battle with a guest at the front desk with police called to evict him. He was out of line but still a really uncomfortable situation.

Pros: It was close to the airport

Cons: Bathroom had hair in it. Gift Shop lady - night shift - was so rude & dismissive when asking for a simple clarification of the direction given to my room Flight delayed 16 hours. Front desk staff completely unable/ unwilling to provide options & rude

Cons: Parking too expensive!!!!!!

Cons: Close to airport, free shuttle

Pros: The staff were friendly.

Cons: Pretty much everything with the exception of the staff

Pros: Great place to stay when you need to catch a flight out of the Honolulu airport - very close with a 24x7 shuttle service.

Pros: Convenient to airport, free shuttle, friendly staff, clean rooms

Cons: Few food choices in area, traffic noise

Pros: Fast easy check in. Clean room. I stay here a few times each year. Its convenient. Never used any of the amenities besides the bed.

Cons: Parking should be free with room but it's not

Pros: I was only there overnight and at that it was a short night. In general the accommodations were adequate although there was a long walk to the room and some inconvenience since it was in a separate building.

Cons: Check in seemed very slow.

Pros: It was very clean and close to air port and close to Pearl Harbor we were at the end of our vacation and only had one day before catching our plane so it was very convenient. Everything about the room and lobby was nice.

Cons: We arrived at 2:30 just off a flight and the restaurant was closed. And in the evenings it was only open certain days so you had to go a block down the street for dinner. Both places were closed for lunch.

Pros: Having stayed at three Honolulu Airport hotels for business purposes, this is clearly the best choice. The rooms are spacious and quiet. The restaurant is open daily. The gift shop is well stocked and large. Transportation to and from the airport is excellent.

Cons: I found little to dislike about my stay.

Pros: Clean room and beds

Cons: Airport Shuttle took over an hour to pick us up from airport. Hotel is old and walk to the rooms is very long.

Pros: Ok

Cons: Hotel under a major freeway. Unbearable noise.

Pros: The comfort of staying there. I doesn’t feel like other places where it feels like your always being watched from employees. Here feels like your at home, we were able to relax in comfort. The surrounding of the hotel were clean.

Cons: They need to have more handicap parking on the bottom floor and the parking stalls needs to be a little more wide. The breakfast was ok but could be way better. The pool needs to be bigger and they need to add a jacuzzi.

Pros: Great location by the airport. The staff was super friendly and efficient.

Pros: Nice and clean, staff was friendly, room was nice

Cons: I like it all

Pros: If you’re looking for a decent place to stay in Honolulu and not pay an arm and leg, this would be it. Hotel was clean and staff was very nice. Location is centralized and close to the airport, so beneficial if you plan on traversing the island. Loved that they offered airport shuttle, breakfast, and covered garage parking. The downside is the bed was not very comfortable and disappointed that they charged me $75 for a late check out. Overall, I would recommend and I would stay here again!

Cons: If you’re looking for a decent place to stay in Honolulu and not pay an arm and leg, this would be it. Hotel was clean and staff was very nice. Location is centralized and close to the airport, so beneficial if you plan on traversing the island. Loved that they offered airport shuttle, breakfast, and covered garage parking. The downside is the bed was not very comfortable and disappointed that they charged me $75 for a late check out. Overall, I would recommend and I would stay here again!

Pros: I had the take out package as I left at 6am

Cons: The price a little hugh. However the location, shuttle, room and staff were great.

Pros: That it provides shuttle to the hotel and airport.

Cons: Everything was great.

Pros: Location

Cons: Noise Outdoor pool

Pros: I was pleasantly surprised! We needed a last minute hotel close to airport. wasn't sure what to expect at tbis hotel, but we were very happy. Perfect for our overnight stay. We were on the 7th floor. Clean room, and Awesome FREE breakfast.

Pros: The staff was extremely friendly, helpful and courteous. The hotel offered an excellent full continental breakfast in the morning.

Cons: The hotel had issues with both of the elevators all four days that we stayed. On our last day we had to take 12 flights of stairs down to the lobby carrying our luggage.

Pros: The location and shuttle to the airport and free breakfast. We arrived late evening in HNL and was too tired to get rental car and drive. Just hopped on the shuttle and check in and sleep. Also, no resort fee.

Cons: It is next to a busy freeway.

Pros: Proximity to airport, clean and nice, very good breakfast included, very reasonable price, great value.

Cons: Building showing its age, due for renovation.

Pros: It was very close to the airport and I enjoyed the free breakfast bar

Cons: N/A

Pros: Breakfast staff excellent and very clean rooms

Cons: Had a lot of trouble finding it outside and sign area so small

Pros: Near airport , near Enterprise.

Cons: Within arms length of a 3 level expressway (extremely loud). Room backed up to an industrial site( 10 feet away) with a loud pump going all night. only 2 spots allotted to drop bags off a very busy highway. Basically, a one star lipsticked to be a 2 1/

Pros: The staff was very polite and friendly.

Cons: Not enough front parking when checking in.

Pros: For 2.5 stars, the amenities were incredible. One of the best hotel gyms I've traveled to, high quality free breakfast, and a nice outdoor pool. This place deserves 4 stars for amenities,but the room quality would bring this back to a 3 star. Def not 2.5!

Cons: Room quality was average

Pros: The entire staff at the hotel was courteous, friendly and very helpful. This was my second stay and it felt like coming back to stay with family. Enjoyed my stay. Thank you!

Cons: Wish there was a bellman to help with the luggage, etc. The shuttle driver help me with my luggage even though I was not utilizing the shuttle.

Pros: Great location to airport. Clean and comfortable for a quick stay before an early flight. 24 hr shuttle service every 30 minutes which was helpful.

Cons: Tub needed replaced but the rest of the bathroom was good. Bed linens were nice.

Pros: Shuttle, breakfast, close to airport.

Cons: Old, undesirable view.

Pros: Location near airport. Good transportation. Breakfast.

Cons: Needs remodeling

Pros: Location to the airport. Very convenient for a 1 night stay.

Cons: The only hassle was lugging suitcases up 1 flight of stairs.

Pros: Proximity to Airport

Cons: You hear the nearby highway!

Pros: Not much to like, but it does have the following going for it: - Close proximity to airport. Great for unplanned overnight stays and delayed or cancelled flights. - Free shuttle to airport. - Close to restaurants and convenience stores. - BW brand.

Cons: DECEPTIVE. We thought our room was going to be great for the price, but the cheap rooms are old, motel-like and open to the street, while the pricier rooms are located in the actual hotel. Our room was pet-friendly and smelled as filthy as it was!

Cons: very outdated

Pros: I love that it was close to the airport and that there was an airport shuttle.

Cons: I was put in the garden area on the 2nd floor and was not told when I checked in that I would have to carry my luggage up anflight of stairs. I had 2 bags and a carry on bag and had to make multiple trips. There should at least be a ramp or something!

Pros: It's close to the airport which was the requirement. There was a shuttle bus to and from the airport. However, I wouldn't like to spend more than 1 night there.

Cons: The traffic noise was loud. The food was expensive for the quality.

Pros: Convenient to the airport. Front desk staff very courteous.

Cons: Lots of road noise in room. Shuttle drivers extremely grumpy. Morning shuttle was very, very overcrowded, no where for my handicapped daughter to sit. Luggage blocked the aisles. Shuttles only run every half hour.

Pros: Ease of access to the airport

Pros: The shuttle to the airport. Proximitty to the airport. Rooms are relatively clean.

Cons: The windows are as if they are not there at all. All the trafic noise from the highway gets into the room. It was very noisy. Also house keeping keeps banging on the door from 8 am eventhough i put up the do not disturb sign!!!

Pros: Most things were decent.

Cons: The hotel is only 1 mile from the airport. That's why we picked it. So we could sleep and get on our next airplane the next morning with as little hassle as possible. After I called the hotel it took well over 30 minutes for the shuttle to show up. That is a long time after a long flight while standing in the heat with small children on a median between 2 roads. Another couple was waiting for our same shuttle and they said they were there over an hour. Morning shuttle was great but the pick up from the airport was way too slow considering its only a mile. For the price we paid it would have been nice to get a free breakfast. It's an airport hotel. That should be standard in my mind.

Pros: The staff was very freindly and helpful. The shuttle driver drove us to and from the airport and was helpful and friendly. We stayed for only a day on vacation. The next day we were traveling to another island. We didn't want to take our luggage site seeing so they held onto our luggage for no charge. I will definitely be staying there again.

Pros: No problem with the front desk staff. That's about it

Cons: The heater and bathroom fan didn't work and they never came to fix it after saying they would. The bathroom tub was rusty.

Pros: Free airport shuttle

Cons: Rude staff. Not worth the money. Loud traffic. Really ugly area.

Cons: Ac was bad

Pros: Everything

Cons: Everything

Pros: It¿s location

Cons: The room smelled musty. It looked dated. Hotel staff took 45 minutes to admit me due to other clients.

Pros: I stayed before and after the reopening of the floating restaurant that is attached and is hands down a different vibe and atmosphere with and without connecting restaurant. Not only having really good local food but at a great price as well. As a side bonus if you want you can get fish food from front desk if you have kiddos or kids at heart who may want to feed the koi fish that swim around perimeter of restaurant. All in all 9 out of 10 with restaurant now open. Whereas prior it was a 6 or 7. Overall wonderful experience.

Cons: No ice machine or other amenities due to COVID even though being charged for some if not all of them if they lowered the fee it would be understandable.

Pros: Both location and room

Pros: The daily room rate was good. The location is very central. The renovations to the rooms are comfortable.

Cons: The amenity package ($18/day). Mainly purchased for the internet but if staying more than a day, kind of pricey.

Pros: This hotel was great for me because I am not the type pf person who wants to spend all my vacation doing everything linked to the hotel. So resorts are not one of my favorite places to stay. I am also not very much of a beach goer. In fact, I don't even know how far it was from the beach. I loved that it has an old time feel to it. It's not flashy, but nice and homey. And has the laid back welcoming attitude that the islands are renowned for. Like going to your favorite middle class relatives' house just to hang around. Just note that, if you are in a hurry this is probably not the place to stay. I especially loved the Japanese garden setting of the courtyard that the Pagoda Restaurant shares with this hotel and the Koi pond! So many Koi!

Cons: Along with the Hawaiian home feel and the more reasonable price point of the room, comes some side effects. The maintenance of the facility is also like your favorite middle working class relatives' house. Expect older fixtures and older style furniture in the room with repairs that keep the place functional but not necessarily the best they can be. It also was kind of hard to communicate with the front desk in person because of the COCIV precautions that every one in dealing with.

Pros: kitchenette microwave

Cons: no kamaaina price

Cons: The bathrooms were horrible. Crazy small showers. You can tell it’s old and not well kept

Pros: Koi pond was beautiful

Cons: Bathroom in room was dirty, location wasn’t what we expected, restaurant closed had to make reservation to use pool which is very small

Pros: The property is an older hotel, remodeled nicely and very clean! The bed was very comfortable and the room was very quite considering it was just across from the entrance and elevator..

Cons: The only thing I didn’t like was having to get an appointment to use the pool, understandably so due to covid, but with the very nice beach in walking distance it didn’t really matter.

Pros: Solid location with parking readily available in a parking garage

Cons: Elevator card scanner would be a hit or miss.

Pros: Soft comfortable beds

Cons: The location and the smell was bad. Smelled like smoke and the carpets was filthy and gross

Pros: It was just ok

Cons: Too many hidden fees, and not enough protection for customer, because damages are not taken care off, and customers are getting blamed for broken items, that were broken already. I mean, who the hell checks the Alarm clock to make sure it works?

Pros: nothing was to like about the hotel...

Cons: If you like your room to smell like mold, have mold on the drapes and roaches running around your bathroom its great. Area is sketchy!! Its not what you think when you see "waikiki" 3 cars broken into while staying. They are not doing house keeping at all

Pros: Location, checking process were great A plugged bath tub in a upstairs unit caused water leaking through our bathroom exhaust vent through out the night that made a big mess over our toilet Maids were very slow to respond for extra towels for clean

Cons: Just the delayed maid service

Pros: Nothing

Cons: Drug addicts outside using drugs. I felt very unsafe.

Pros: Really enjoyed the stay here. Very homey-- home away from home. Parking is convenient and free across the street. Loved the in room sink by the bed. Made it really nice when you need to brush your teeth or wash your hands when bathroom is occupied.

Cons: Elevators really small and some really dumb people trying to enter elevator even when social distancing enforced.

Pros: Friendly,accommodated my request, Restaurants/Bar was open and love the fish pond area.

Pros: I like the location and that I was able to extend my stay when I needed to..

Cons: I did not like that the cleaning up and the restocking of towels and toilet paper was not automatically replaced

Pros: It was all bad

Cons: Employees s

Pros: great location. Walmart, Sams Club, and Ross across the street. Shopping center w/ grocery store 5 minutes walk away. walgreens 3 minutes walk. Had 2nd sink outside bathroom w/ counter space, frige and MICROWAVE OVEN.

Cons: carpet looked dirty; didn't want to walk barefoot.

Pros: All You Can Eat Breakfast buffet for $9.95 is cheaper than ordering ala carte even at any nearby eateries. i love fried rice for brekky. Way Cheaper than Alamoana Hotel that is connected to Alamoana Center, Pagoda is only three blocks to Alamoana Center, but half a block to Walmart, Sam’s Club and Don Quixote. We chose Pagoda because it is near shopping, eateries and $2.50 The Bus all across island.

Cons: For the very cheap price, you adjust your comfort for the steal of a deal. Nothing you could have done better except lower price even more.

Pros: Love the fact is was close to many stores and the shuttle takes one to waikiki.

Cons: Did not like the fact that I lost two nights of sleep since I woke up every 1/2 hour because the toilet made a high pitch noise and the only way to get rid of it was to flush the toilet. made the next two days very tiring to run around.

Pros: Proximity of everything important during our visit

Cons: shower stalls too small

Pros: Friendly Staff, Clean Room.

Cons: pool closed,dvd machine broken, had to wear earplugs because of noisy A/C unit. Parking is confusing and hard.

Pros: Comfortable rooms and ice hospitality

Cons: Nothing

Cons: Front office staff was extremely rude

Pros: Good location, very walkable.

Cons: Outdated but very clean and functional.

Pros: Room with appliances good! Location was perfect!

Cons: Elevator too small!

Pros: Staff was awesome very accommodating

Pros: It's located very conveniently next to lots of stores, the mall, the beach and great restaurants. Everything is easily accessible by foot.

Cons: None

Cons: I was awful, because there was a big cockroach in the room. so while did not feel comfortable in the hotel.

Pros: Location is convenient

Cons: Extremely dated for the price. Tried to charge for everything. Parking should be included for such a crappy hotel. I requested a late check out at 1:00, they sent security as I was heading out at 1:02. Unnecessary procedure!!!

Pros: OK. This is for the traveler/family on a budget. We had to unexpectedly stay in Honolulu for an extra day and we were able to get a room for about $130/night. They gave out fish food to feed the Koi. The kids and adults liked that. Small store in the lobby that sold water that didn't cost an arm and a leg. They had a kiosk where you could check out movies (for free). Had to use the card key to operate the elevator. I liked that extra measure of security.

Cons: The door was incredibly heavy. If my daughter was in the room alone and a fire broke out, she would have been toast. The bathtub was in terrible shape. Not in the greatest area, but we never felt scared. Not very much on site parking for free, but a parking structure across the street. The rooms and decor are from the 70's. This is not a 5 star hotel, but very acceptable. If you want to be in downtown Honolulu and are a budget-this is a very reasonable option.

Pros: great location, friendly customer service, ample parking (for $10), wifi included in room, free movie during stay, two refrigerators, great water pressure, beds were comfy- not super hard, but not stiff, there's hot water! :)

Cons: the air conditioner leaked in the room, the stove was great- 2 coil burners, but there was not that much room to put a dish dryer/strainer, the shower head is out of the wall and rusty, the drain in the shower took a long time to drain water.

Pros: the room was ok.

Cons: difficulty checking in. Mom paid for room using her credit card, and hotel staff insisted that I give them the card, which I did not have on me. Very frustrating. We were about to leave, when the manager relented. Totally unnecessary. Ruined our evening.

Pros: The staff were very friendly. Loved its location, everything was walking distance. And that the room had a lot of conveniences like the coffee maker, toaster, microwave and fridge.

Cons: That the Wifi wasn't free. Would have been nice if it was included with the room.

Pros: It was a cheap place to sleep for the night.

Cons: That place needs to be renovated.

Cons: When I arrived there, the front told me the hotel records did not show my data and kept me waiting for mre than an hour. It is badically local only hotel and tourist shall avoid it.

Pros: Beautiful restaurant and Koi Pond.

Cons: The room was old looking (not modern at all).

Pros: Lots of fun

Cons: Our room cost over $---- per night. Very small, terrible view, uncomfortable bed, only sheets¿no blankets or quilts, uncomfortable hides Ed, thin blanket with big hole in it, loud crashing sound when flushing toilet, far frim elevator with handicapp

Pros: The location and mellow vibe .. feeling the security for tour family since it’s a gated community was amazing will make our way back someday

Cons: Fine for $

Pros: Cause it’s free parking and close to the airport ❤️❤️❤️🙏🙏🙏

Cons: All good 😌

Pros: The internet was pretty solid. Free parking for first vehicle, only $10 for additional.

Cons: Room was technically clean but was in such need of repairs, maintenance and paint job it was hard to tell it was clean. No walkable attractions. Bed configurations on Booking don't match what they actually have. ACs are very loud and struggle to keep up with heat. The TVs are a janky wiring mess that have to be a fire hazard. When the TV is on the. The walls and floors are so bare that the TVs sound like they ate in an echo chamber when they are on.

Pros: Shuttle service to and from the airport

Cons: Very old rooms. Outdated and completely worn out. Very loud. With 2 queen beds the room was simply too small.

Pros: Close to the airport.

Pros: location

Cons: the sign said 24 hour shuttle service, however, was informed , late, that it did not start until 5:30 am, this resulted in change on travel plans

Pros: Its was clean

Cons: One of the staff came in at 4am knocked 4 times then open our door🤬

Pros: I liked the atmosphere it presented even though the surrounding area is under construction. Other than my a/c being a little hot at first, the night cooled down and I slept great, thank you so much,I will be back soon

Cons: N/a

Pros: It was clean. Close to airport and had free shuttle

Cons: No cable which meant no TV. In a very industrial area. Walls are super thin. Could hear people in the shower.Rooms are extremely small and the shower was only operating with a tiny drip/spray, absolutely no pressure, broken shower head.

Pros: Well as far as the hotel everyone was very friendly and helpful when asked for assistance. The room was exactly what we needed and also being at a location near the airport.

Cons: None

Pros: The room

Cons: There was no phone And service was really bad

Pros: I like the availability of free airport shuttle. The room although a bit small is clean. Staff is polite and friendly.

Cons: It would've been convenient to be able to charge my phone at bedside. I had to charge in the bathroom.

Pros: Nothing

Cons: This is a hotel motel people live there They are up all hours of the day-and-nightThe rooms look like crap the 24 hour shuttle to the airport is not 24 hoursHead to take a taxi back to the airport which I had to pay for. Do not stay here

Pros: the staff were friendly

Cons: bathroom was not cleaned properly so I had to switch rooms. Also the price does not seem to correspond to the quality of the hotel. I would never pay what I paid for that room again.

Pros: Nothing we were rudely approached by a man with no hair yelled at me for parking in front of the lobby while it was torrential downpour. I¿m a handicap person with a service animal. Did not help with bags told me to move my car immediately

Cons: The worst room paint peeling, piss inside of the toilet. Shower with no hot water. Sink broken. Refrigerator broken. Black mold. Room flooded up to the door with water. Terrible customer service. Baldheaded man yelled at me for parking close to the lobby

Pros: Convenient to Departure terminal.

Cons: A few things I didn't like, but for the price it can't be beat. This is a place to sleep, not a resort. Adjust your expectations accordingly.

Pros: It was clean

Cons: Not really

Pros: Location , free coffee in the morning

Cons: Limited parking, lighting in parking was poor, room door and secure latch broken, bed was not a queen bed as stated it was a full or double bed. Rooms are small. Don’t think that we should have been charged a resort fee for this hotel.

Pros: Location was great, parking was hard as we got back after 10 each night. The first night the shower caddy fell off the wall, unfortunately we didn’t get the shampoo till late that afternoon or early evening. We had to leave for a wedding so used

Cons: The parking was hard. The first floor was great for my husbands bad back but it was noisy with the people and cars right outside the door. I wanted to get back my 1 day resort fee but I didn’t want to make a stink

Pros: Loved its location!! Once we got inside, we loved the quiet, warm environment. Loved that there was a restaurant and a bar... both with great prices and great local style atmosphere. Already spread the word.

Cons: Parking when we first reached. Once the restaurant closed, it was okay.

Pros: Staff helped me with parking when all lots were full. He removed his own car to help park mine!

Cons: I saw flies in room and bathrooms. There were Lizards/Geckos in the restrooms along with long of lint on the doors. The bathroom was pretty awful.

Pros: Truly nothing fancy, but the staff was so kind and accommodating. It’s right next to the airport located in an industrial area, but it beats the prices of downtown. Worth the stay if you’re on a budget.

Cons: Update the rooms would be nice.

Cons: Room was smaller than a cruise ship cabin and with no natural light. Bathroom tile grout was not clean. The small amount of furniture in room was old and worn. The final insult is they charge a RESORT FEE! WAY overpriced based on those factors

Pros: Not worth the money

Cons: Black mold in shower Dust everywhere Dust balls blowing out of air conditioner Not worth the money

Pros: Staff was helpful and friendly.

Cons: Furniture was sparse. Could use 1 more small table top. Air conditioning unit was super loud; option for lower fan speed did not work.

Pros: None

Cons: Location is terrible, Staff is no good. I would avoid this hotel. There are plenty of other hotels available in town.

Pros: Close to airport.

Cons: Check-out time is 11am. That is too early. Most other hotels use noon as the check-out time. With a 3pm check-in time, I do not understand why their staff needs 4 hours to clean a room.

Cons: The cable shouldn’t be specified as limited channels and the pics look nothing like what is actually offered

Pros: Proximity to the airport and complimentary airport shuttle.

Cons: Had to wait almost 40 minutes to be picked up from the airport and called 3 times to see why the wait was so long. The person at the front desk was extremely rude and it turned out that he was supposed to be the driver, but was filling in for the front.

Pros: very dirty environment

Pros: Nothing

Cons: The hotel was in terrible shape. Paint peeling off the walls in the room. Exterior need cleaning and painting. The iron railing on the balcony around the building was heavily rusted and need repairing and painting

Pros: staff very friendly food good

Cons: no

Pros: Pleasant & quiet

Pros: Great location near airport, nice pool and fire pit. They did ask for money at check in for amenities.

Pros: Nothing

Cons: Door locks was broken, shower filled up with water, air conditioner was really loud when on and room very hot without it. People talking and banging all night and a very unsafe vibe. Poor customer service from front desk.

Pros: The ac unit worked :)

Cons: Parking was small n the towels were taken n not replaced

Pros: Nothing

Cons: No

Pros: The hotel is located conveniently near the airport and the freeway. Also, parking is free. I would still recommend this hotel for its convenience.

Cons: We were not informed prior that another access to the hotel was available due to the rail project. Also, free parking is great but there is not enough parking stalls. We were lucky to squeeze our little car into a non marked space.

Pros: Price

Cons: Location and the parking accommodation were bad.

Cons: Well I wish they could put a microwave in there as well.

Pros: If and when they had food it was great but most do not have a hot breakfast And that is important for the price they chargeing

Cons: Some of the hotel rooms smells bad, at the bed and a lot of them the carpet is not vacuum good enough especially around the bed area behind the bed looks very dusty That would be a very good improvement Make sure they got little fridge microwave in room

Pros: Free shuttle to airport

Cons: no

Pros: Location

Cons: This hotel looks good in the pictures but in reality it is a roadside motel. Super8 is probably much nicer. If you do not mind the appearance of the room and the amenities in the room and if you do not need to shower, I would recommend this hotel.

Pros: Location for just a couple of nights.

Cons: It is in an industrial area and finding meals was a major problem until we had a car. Other than that, it was a good experience. Certainly an option to Waikiki which is an hour away from the airport and so very busy.

Pros: Room was fairly good, close to airport

Cons: The staff in the lobby were shockingly rude. They didnt pick up phone for shuttle (I tried for 15 minutes non stop) so I had to walk from airport in dark, started raining. Then allocated cheaper room even though I had paid extra for a queen. Terrible exp.

Pros: Only location close to the airport

Cons: The room lock not safe & location a lot of homeless around the area

Pros: Cheapest option close to the airport.

Cons: They charge a $10 resort fee which makes no sense because this is just a motel.

Cons: The environment.

Pros: Cleanliness, convenience.

Cons: It took over an hour for the shuttle to get us from the airport. Our flight was late and we did not get in until 2:00 am. Very disappointed about this. It took 3 callls - each time being promised they had be there in 10-15 minutes. Crazy!!!!

Cons: Odd layout for lightning

Pros: The location near the airport and also free self parking. There is a bar and a restaurant on the premises.

Cons: Hotel was under construction at the time is our stay. A little noisy but understandable. There was also a conflict check out times. We booked online with an email confirming check out time 12 noon. Apparently that's old and now its 11am

Pros: Very convenient to the airport. Simple accommodation suits me just fine. WiFi and airport shuttle is what I needed.

Pros: It was close to the airport.

Cons: It's nothing like the pictures, it's under heavy construction, rooms run down, out of date, not very clean, rude staff & not worth the price paid. Thank God I was only there overnight.

Pros: close to airport...they have a shuttle...

Cons: noisy & lobby staff were really not aloha friendly...

Pros: The pillows.

Cons: The restaurant didn't open until 9:00 AM. I had to check out and go to the Best Western for breakfast.

Cons: Older, needs update

Pros: Near the airport. We arrived at 1:00am. Got right in. Desk agent not overly friendly, but competent. I thought breakfast was included, but it wasn't.

Cons: Restaurant closed. Tiny room. Queen sized beds only. Hotel is quite old.

Pros: The hair I'm my towels and mood in bathroom

Cons: I think the place should be torn down and rebuilt disgusting

Pros: When I checked out in the morning.

Cons: Poor location over priced would not recommend or book again.

Pros: Great location for overnight at the airport with a regular shuttle service

Cons: Very basic, limited services

Cons: Room was small and needs refurbishing. Parking lot was immediately outside the room door, so lots of people and car noise. A poolside room would have been better.

Pros: Nothing

Cons: Filthy bathroom

Pros: Very close to airport

Cons: Staff was rude and not friendly. Room was dirty with thin walls. Lots people yelling late at night.

Pros: Close to the Airport and Clean

Cons: Look dated, everything looks really old.

Pros: Nice people, VERY clean room, nicely updated (it's an old building, but very well-maintained).

Cons: 1) Parking is 'iffy.' 2) The restaurant opens for breakfast at 9:00am. WHAT????? 3) The free Internet is so slow (and drops constantly) that it is practically useless. VERY poor Internet service.

Pros: Nearby Lagoon Chinese restaurant was really good. Hawaiian Coffee Co. cafe only a short walk from hotel had the best coffee around. Distance to airport was great.

Cons: While this hotel is priced less than most everything else in the area, the cost is still WAY above its actual value. Rooms were mediocre, bed not particularly comfortable, and Wifi NEVER worked.

Pros: Nothing

Cons: Room too small

Pros: Close to airport, shuttle service.

Cons: At check-in told there would be continental breakfast- pastries, coffee the following am. But there was only coffee The shower needed industrial cleaning (room 111) black junk. The cleaning crew was helpful with my luggage. Shuttle van doors creaked!

Pros: Nothing

Cons: Tiny room with paper thin walls. Disgusting smell, location in "condemned warehouse" section of Honolulu. Sink clogged from the start, sheets stained, hair in shower, etc...

Pros: Great attentive staff, classic older motel with courtyard pool. Not a destination hotel; but perfect for airport layover. Free shuttle to airport on the half hour; 24 hrs a day.

Cons: Industrial neighborhood.

Pros: We needed a hotel for an early morning flight. They offer free shuttle service so that's convenient. I would recommend it for your quick stays near the airport.

Cons: Dated, small rooms

Pros: great shuttle to airport restaurant economical with large portions staff efficient and friendly economical

Pros: If you get in late and are leaving early for other islands next morning this place works. Pretty bare bones in a kind of light industrial area.

Cons: Staff were great really. Bar near lobby was quite noisy, we were put in a room as far from the bar as possible. Noise was not a problem, thanks guys.

Pros: We were looking for a hotel close to the airport since we arrived in at midnight. The check in office is open 24 hours, which was very nice. The hotel was basically supposed to be a crash pad for us and that's essentially what this hotel was set up to be. It had basic amenities, wasn't super spacious, but it had a mini fridge and a bed.

Cons: The walls were paper thin do you could literally hear everything in the other rooms, who in made sleeping difficult when other guests started waking up. The room was pretty small.

Pros: Airport shuttle was convenient, otherwise average and did the job for one night

Pros: Close to HNL

Cons: Ok for my purposes

Pros: Closer to airport.

Cons: Pricy for a room, nothing on walking distance

Pros: The location was good if you need a quick place to stay during a layover and close enough to see Pearl Harbor. Great pressure for the shower.

Cons: The wifi was terribly slow. Just an ok bed with no extra pillows and blankets. It's close to the airport, so be prepared for airport noise.

Pros: Staff were so nice and friendly

Cons: Felt unsafe

Pros: Rooms are small but clean and staff friendly. Restaurant and bar are on property. Best feature close to airport and reliable shuttle service. I'll stay there again

Pros: It was exactly what I needed - close to airport, 24hr front desk and an airport shuttle. It's no 5 star hotel but you don't pay for that either - it was the cheapest hotel by far and great value for money in terms of an airport hotel staying only one night. The pool was really nice and a nice area to sit and relax. Tea and coffee provided while waiting for the shuttle in the morning was great. Staff were nice

Cons: I Used their contact us form to let them know in advance of my flight details and ask about the shuttle and they never responded. So I didn't realise you need to call them (from the free airport phone) for pick up which meant I had to wait until I realised this. Not a big deal tho but

Pros: The goods: Proximity to HNL, shuttle service, price, cold AC and fans in the rooms. It's fine for what it is - a cheap airport motel (but we recommend the Airport Honolulu Hotel instead, much nicer for a few bucks more).

Cons: Didn't like: bathroom tile was gross - felt like I needed shower shoes, no elevator for second floor room, shuttle was slow, old furniture, not all outlets in the room worked.

Pros: Closeness to the airport and staff very friendly

Cons: Small beds, rooms need updating, need bathrooms for pool users

Pros: Shuttle service. Clean. Staff.

Cons: Pretty old.

Pros: Not there long enough, only there for 7 hours.

Pros: I stay in Honolulu 1 week/month and have spent most of it at the Ala Moana. The location is perfect for me because it's about a mile from work. It is quiet at night, clean and staff are very helpful.

Cons: 1. Mandatory 'resort fee' for services I am unable to use. 2. Increasing room rates - inevitable, but still unpleasant, especially for Kama'aina.

Pros: It was a 5 minute walk to the beach and right next to the shopping center. Where there is restaurants and stores at easy access. Parking was $30 a night where others was $80. Overall the hotel itself was nice. If I were to stay at this hotel again, I would probably book with the hotel.

Cons: With booking with booking.com its a private managed suit, so it extra for cleaning. Luckily the staff was nice to give us extra trash bags and pick up our trash. However whoever is in charge of flipping the room after the room is used did a poor job. There was a broken lap. Some weird dark stuff in the corner and the sheets were not properly cleaned. I had to wash them just in case in the hotel washer. We also requested for a king bed and got two full beds. Which worked in our favor and out room was a t tad bigger.

Pros: The hotel is in a primal area. It's in Waikiki which is the downtown area. It's right next to the mall, which is huge. The food court is amazing and so many varieties of food. The hotel has a very nice pool that you can sit and enjoy the sun in. There gym was also nice. I did have a room with an ocean view as stated when I first booked, so that was cool.

Cons: Since I booked the hotel through this app, there was no breakfast included, couldn't check in until 4 pm, and had to pay for parking as well because I booked the hotel through this site. I had requested 2 separate beds and instead it was a full size bed for 2 people. I called the hotel to request an airport shuttle and they don't have one according to the lady at the front desk I spoke too.

Pros: The room was very much like a regular hotel room with two beds. The decor was dated but nice. There was a little frig and microwave, coffee maker. One plate, one bowl, two drink glasses, two coffee cups, and one wine glass. The small balcony had a glass table and two chairs and an awesome view.

Cons: The toilet stopped working on my 2nd day - the water just didn't fill up in the tank so it wouldn't flush. I called it in and within a couple hours, a very nice gentleman came to fix it - and he fixed the slow-draining sink and he put in a light bulb into one of the bathroom sconces so it wasn't so dark. It would have been nice to have dishes and flatware and matching glasses. At least 2 of everything.

Pros: Convenient

Cons: Paying for parking

Pros: Good location. Staff was great. Parking was great. Good AC unit. Was good that there was a micro, TV, and fridge.

Cons: The toilet leaked all day and night. The shower backed up when water was coming out from faucet. Water pressure was good from faucet in shower but when the shower was turned on the water pressure was not good from shower head. The chairs were dirty. Pillows were small.

Pros: The Bathroom was very nice, it had a big size Tub. Bed was very comfortable and nice. The balcony was worth the price, it was beautiful sit there with my girlfriend and enjoy the view.

Cons: Nothing

Cons: Didn’t know we wouldn’t have any service unless requested during daytime hours. Not run by hotel

Pros: Nothing - confirmation number from kayak not processes by Lsi, no reservation upon arrival . Had to book my own room with the hotel at twice the price.

Cons: Not using or recommending Lsi resorts to friends

Pros: Convenient location, local hotel staff, free internet, free coffee, nice pool with a view, modern gym, convenience store offers good selection, very safe place to stay, great restaurant with a view with a fantastic happy hour, available laundry facilities

Cons: the sink stopper broke, didn't like the patio door couldn't lock

Pros: ala moana mantra staff was excellent!

Cons: worst customer service ever!

Pros: I enjoyed the views and location of the hotel...easy access to the mall

Pros: Location was across from the Convention Center, which was best for me. Also, bus service to major places available. Taxi/Uber/Lyft were also easily available. Free wi-fi included and login was secure, good connection.

Cons: No room service as I was sold "departure housekeeping only" plan without any such information at the time of reservation. Also, cockroaches in the room. No coffee/sugar/creamer refill means no matter how many days you are staying, you get one coffee.

Pros: The Hotel was lose to mthe Shopping Mall.

Cons: I paid for a first class room that was a dump ! ! The shower in the bathroom resulted in flooding the bathroom. The room was owned by a private investor and the hotel was not responsible for any repairs.

Pros: I love staying at the ala Moana Hotel it is the first place I check for availability. Great location to everything the staff is very helpful. Rooms are very nice and the luxury suites are fabulous.

Cons: Wish parking was less but otherwise the place is great

Pros: Daily housekeeping!

Pros: Comfortable room, good beds, nice view.

Cons: Bath sink didn't drain, called but no one showed up to fix . TV remote useless, had to "channel up/down" always. Couldn't just enter channel number. Maid service doesn't get to the room till 3:30/4:00 PM. No room service available. $4 to call from room to a cell with a different area code.