Sheets were not changed from previous person. Towels were dirty and the bed was made to look as it had been cleaned!!!
3 stars
Courtyard by Marriott Grand Rapids Airport
4741 28th Street Southeast, Kentwood, MI 49512, United States
Kentwood, MI
See location+1 616 954 0500Photos of Courtyard by Marriott Grand Rapids Airport
Overview
The updated Courtyard Grand Rapids Airport offers ideal amenities and a perfect location near Gerald R. Ford International Airport (GRR), plus is only seven miles away from downtown Grand Rapids, Michigan. Benefit from perks like complimentary Wi-Fi access and a 24-hour business center or host a productive meeting or intimate social event in our hotel's venue, which features an outdoor patio area and space for up to 28 guests. Each of the 84 rooms at our hotel in Downtown Grand Rapids, MI includes refreshed amenities, free Wi-Fi and a large work space; our larger King Suite features a separate living area and sofa bed ideal for teams or families visiting. Located off of I-96, our hotel is close to many noteworthy attractions too, including the Frederik Meijer Gardens & Sculpture Park, Woodland Mall and Van Andel Arena. Whether you're here for work or play, come experience a refreshing stay at Courtyard Grand Rapids Airport.
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Amenities at Courtyard by Marriott Grand Rapids Airport
- Fitness centre
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Services and conveniences
- Conference rooms
- ATM on-site
- Wake-up service
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Key card access
- Express check-out
- 24hr front desk
Accessibility and suitability
- Entire unit wheelchair accessible
- Disabled Access
- Roll-in shower
- Elevator
- Hypoallergenic
- Adapted bath
- No smoking
- Pets not allowed
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- TV
Dining
- Microwave
- Tea/coffee maker
- Coffee machine
- Coffee shop
General
- Seating area
- Sofa
- Telephone
- Carpeted
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Parking and transportation
- Airport shuttle
- Free parking
Bedroom
- Alarm clock
- Sofa bed
Workspace
- Desk
Things to do
- Gift shop
Health and safety
- Safe
Family friendly
- Cribs available
Fitness
- Fitness centre
Pool
- Pool towels
Reviews of Courtyard by Marriott Grand Rapids Airport
7.4
Good
189 verified ratings
Wonderful
85
Very good
35
Good
18
Okay
9
Fair
19
Mediocre
11
Poor
12
Summary of reviews
Guests say
Guests appreciated the comfortable beds and friendly staff, but many were disappointed with the cleanliness of the rooms and the quality of service. Issues with room size, maintenance, and housekeeping were frequently mentioned, leading to an overall negative experience for several guests.AI-generated from customer reviews
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Score by provider
4.3 out of 10
1 review
All reviews
Pros (+) Location is close to the Airport and the beds are comfortable
Cons (-) Potholes in the parking lot. Shower was separating from the wall. No shelf in shower for soap or shampoos. No option for food before 6am and even then they show up at 6 but are not ready to serve or take orders.
Location
4741 28th Street Southeast, Kentwood, MI 49512
What's nearby
- Cascade Winery and Jaden James Brewery3.8 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Courtyard by Marriott Grand Rapids Airport
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Nearby hotels and places to stay
Closest
See more nearby staysCheapest
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See most recommended stays in KentwoodGood to know
Value for money | Distance to downtown | Nearest Airport | Distance to airport |
|---|---|---|---|
7.7 | 9.0 km | Grand Rapids Gerald R. Ford Intl | 3.6 km |
Everything you need to know for your stay in Kentwood
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