Pros (+) The three free drinks at their kickback was a nice surprise especially on NYE. It was busy due to it being NYE but the staff was always super helpful and friendly the entire night.
Cons (-) Honestly nothing. We thought everything was great.
3 stars
Drury Inn & Suites Grand Rapids
5175 28th Street SE, Grand Rapids, MI 49512, United States
Grand Rapids, MI
See location+1 616 942 8511Photos of Drury Inn & Suites Grand Rapids
Overview
Drury Inn Suites Grand Rapids is a 3-star hotel that is located right in Grand Rapids and is only a short distance from areas that guests will want to visit whether on vacation or they are in the area for business. The property features 180 rooms and it is both a child-friendly and pet-friendly property. Up to two pets per room are allowed to stay for an added charge per pet per stay. Cribs are available in the rooms for those who need them without charge. Extra beds have an added fee per day.
All of the rooms found at the property feature modern conveniences, such as free WiFi and flat-screen TVs. They also have microwaves, refrigerators, coffee and tea making facilities, air conditioning, a phone, a desk, a private bathroom, free local calls, and daily housekeeping.
Each day, the property holds a complimentary manager’s reception. In addition, there is a complimentary hot/cold buffet breakfast in the morning. The property features a spa tub, an indoor pool, and an outdoor pool. The hotel also offers a fitness center, coffee and tea in the common areas, meeting rooms, laundry facilities, and a 24hr front desk.
Guests of the hotel will be a short distance from shopping areas like Centerpointe Mall and Woodland Mall, as well as Chapel Hill Memorial Garden. Guests will find many places in the area where they can dine, too, such as Grand Coney, IHOP, Longhorn Steakhouse, Bob Evans, and Arby’s.
Latest deals for Drury Inn & Suites Grand Rapids
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.
Privacy Preferences
Amenities at Drury Inn & Suites Grand Rapids
- Outdoor pool
- Indoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Coffee machine
- Free parking
- Business centre
- Wi-Fi available in all areas
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Disabled Access
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Adapted bath
- No smoking
- Lowered sink
- Toilet with grab rails
- Upper floors accessible by elevator
Bathroom
- Raised toilet
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
Dining
- Microwave
- Restaurant
- Bar/Lounge
- Refrigerator
- Coffee machine
General
- Family rooms
- Seating area
- Sofa
- Telephone
Services and conveniences
- Business centre
- Wake-up service
- Meeting/Banquet facilities
- 24hr front desk
Pool and spa
- Hot tub
- Indoor pool
- Outdoor pool
Media and entertainment
- Radio
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Socket near the bed
- Sofa bed
- Wardrobe or closet
Parking and transportation
- Free parking
- Private parking
Family friendly
- Cribs available
- Complimentary breakfast
Workspace
- Desk
Health and safety
- Daily housekeeping
Fitness
- Fitness centre
Reviews of Drury Inn & Suites Grand Rapids
9.3
Wonderful
927 verified ratings
Wonderful
743
Very good
92
Good
42
Okay
19
Fair
14
Mediocre
4
Poor
13
Summary of reviews
Guests say
Guests consistently praised the hotel's location, highlighting its convenience and accessibility. The service received high marks as well, with many guests commending the friendly and attentive staff. However, there were significant concerns regarding cleanliness, including reports of unclean linens and rooms, which detracted from the overall experience for some guests.AI-generated from customer reviews
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Score by provider
9.2 out of 10
495 reviews
9.3 out of 10
271 reviews
9.6 out of 10
45 reviews
8.8 out of 10
7 reviews
All reviews
Pros (+) Great hotel and service!
Cons (-) My only complaint is the light on the thermostat was so bright and facing the bed. I woke up in the middle of the night and was caught off guard by how bright the room was and attempted to cover it. Not a big deal but I just wanted to share.
Pros (+) Breakfast was delicious - definitely one of the best included breakfasts I’ve had at any hotel. Everything looked very new and clean. The shower was large and had a rain head.
Cons (-) The bed was firm for my liking, and I’m not a huge fan of down style pillows.
Cons (-) There was dried blood on the sheets, a long red hair on the tv stand, a hair tie on the floor in the bathroom, bits of wrapping on the bathroom. Kinda gross. They changes the sheets and apologized, but no further compensation.
Pros (+) Comfortable beds, spacious rooms and yummy food.
Pros (+) Staff was marvelous. Had 2-3 people at front desk, so no waiting. A real, free dinner with drinks. Will definitely stay here again!
Pros (+) Great value: quality bed and linens. Well/designed, comfortable room. Flat screen TV. Wonderful cocktail hour - conplimentary food for a light dinner! Best breakfast of any chain hotel. Highly recommend this hotel!!! Cheerful, responsive staff.
Cons (-) Everything great!
Location
5175 28th Street SE, Grand Rapids, MI 49512
What's nearby
- DoubleTree by Hilton Hotel Grand Rapids Airport0.8 km
- Frederik Meijer Gardens & Sculpture Park8.2 km
- Meyer May House10.6 km
- Celebration Imax Theatre10.7 km
- ArtPrize11.6 km
- Grand Rapids Children's Museum11.7 km
- Urban Institute for Contemporary Arts11.8 km
- Grand Rapids Civic Theatre11.8 km
- Van Andel Arena12 km
- Grand Rapids Art Museum12.1 km
- Amway Grand Plaza Hotel12.2 km
- La Grande Vitesse12.2 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Drury Inn & Suites Grand Rapids
Low season | March |
|---|---|
High season | June |
Average price (weeknight) | C$ 202 |
Average price (weekend night) | C$ 222 |
When to book a room at Drury Inn & Suites Grand Rapids
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Nearby hotels and places to stay
Closest
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See most recommended stays in Grand RapidsGood to know
Value for money | 9.2 |
|---|---|
Distance to downtown | 12.2 km |
Nearest Airport | Grand Rapids Gerald R. Ford Intl |
Distance to airport | 3.4 km |