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Pier House Resort & Spa
4 stars

Pier House Resort & Spa

1 Duval Street, Key West, FL 33040, United States
Key West, FL
See location+1 305 296 4600
From
C$ 203
Cheapest

rate per night

8.2
Great
based on 658 reviews
658 reviews
Room type
Provider
Nightly total
Queen room
C$ 203
Traditional Room
C$ 363
Standard Room
C$ 437

Photos of Pier House Resort & Spa

About Pier House Resort & Spa

  • Resort Room
    Enjoy the many amenities of the resort
  • Freebies
    This stay includes Wi-Fi for free

More rooms and more amenities – two aspects all travelers look for when heading to Key West. Pier House Resort and Spa offers just what travelers are looking for, plus a convenient location on the edge of the historic district. The general feel of the hotel is professional but also relaxed, meaning all types of travelers or welcome.

Pier House Resort and Spa offers all of Key West right at its doorstep. Located on Duval Street, the hotel is convenient to the historic district but also offers separation from the action. It’s adjacent to Sunset Pier and only minutes from Sunset Celebration at Mallory Square. Ernest Hemingway's hangout Sloppy Joe's and Key West Aquarium are also within a short walk. For added convenience, there’s a CVS across the street as well as restaurants, shops, and bars that surround the hotel.

The upgraded spa at Pier House is the only full-service options on the island. It offers a steam room, hot tub, a variety of treatments, and salon service. Attached to the spa is a fitness center with all workout necessities, and outdoors is the pool, the ultimate cool-off spot. Weddings, conferences, meetings, and receptions are often held in the 2,600 square feet of event space at the hotel. There’s also a restaurant that overlooks the water and offers casual dining, another restaurant offering elegant dining, and The Beach Bar featuring island-style cuisine. The oldest bar in Key West, The Chart Room, is a popular spot and is also the place where Jimmy Buffest played back in the day.

Accommodations at the hotel vary in size and range from Standard Room to a Two-Floor suite. All rooms feature simple décor with modern amenities and large bathrooms.

Latest deals for Pier House Resort & Spa

Wed 31/7
Thu 1/8
Double room
2 double beds
bed type unknown
bed type unknown
Deluxe room
bed type unknown
Queen room
2 queen beds
2 queen beds
2 queen beds
Standard Room
bed type unknown
bed type unknown
bed type unknown
King room
bed type unknown
1 king bed
1 king bed
Traditional Room
2 queen beds
2 queen beds
2 queen beds
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.

Amenities at Pier House Resort & Spa

  • Private beach
  • Snorkeling
  • Outdoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Bicycle rental
  • Free Wi-Fi

Basics

  • Internet
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner

Accessibility and suitability

  • Entire unit wheelchair accessible
  • No smoking
  • Non-feather pillow
  • Designated smoking area
  • Pets allowed on request. Charges may apply.
  • Disabled Access
  • Roll-in shower
  • Elevator
  • Accessible by elevator
  • Upper floors accessible by elevator

Things to do

  • Eco tourism
  • Bicycle rental
  • Fishing
  • Golf
  • Canoeing
  • Cycling
  • Scuba diving
  • Diving
  • Snorkeling
  • Beauty salon

Services and conveniences

  • Business centre
  • Wake-up service
  • Concierge service
  • Meeting/Banquet facilities
  • Room service
  • Key card access
  • Express check-out
  • 24hr front desk
  • Conference rooms
  • Safety deposit box

Dining

  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Coffee shop
  • Snack bar
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine

General

  • Family rooms
  • Interconnected room(s) available
  • Storage available
  • Sea view
  • Seating area
  • Sofa
  • Telephone
  • Carpeted

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Pool with a view
  • Spa and wellness centre
  • Massage

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Toilet
  • Toilet paper

Outdoor

  • Private beach
  • Garden
  • Terrace/Patio
  • Beach towels
  • Balcony

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Shared lounge/TV area
  • TV

Bedroom

  • Feather pillow
  • Socket near the bed
  • Alarm clock
  • Wardrobe or closet

Parking and transportation

  • Parking
  • Private parking
  • Valet parking

Laundry

  • Ironing service
  • Laundry service
  • Iron and ironing board

Workspace

  • Fax/photocopying
  • Desk

Health and safety

  • Daily housekeeping
  • Safe

Family friendly

  • Cribs available
  • Kids meals

Fitness

  • Fitness centre

Reviews of Pier House Resort & Spa

8.2
Very good658 verified reviews
14.1Couples
8.6Families
1.6Solo
4.1Friends
Pros +
Cons -

Show reviews that mention

Filters

10Wonderful
Anonymous, Jul. 2020

Pros. Didn’t have breakfast. Bed was rather firm.

Cons. Nothing

9.4Wonderful
Julie, Jan. 2019

Pros. Room was very neat, clean and comfortable. I loved the water pressure in the shower! LOL. I think the bathroom needs a fan, but that’s just me. The staff was awesome. Always a greeting coming in and out. The free shuttle was nice, but it would have been better if it took us back to the ferry.

Cons. The price. All in all, it ended up costing us over $700 for one night and this was a room without a view and with a “lanai” that was more of a very, mini balcony. Keeping in mind when you are in Key West, you don’ t spend much time in your room, I can complain that much - just next time I won’t book such a nice place :)

6.2Okay
Anonymous, Apr. 2015

Pros. Location is great. Close to everything but the way property is set up quiet at nite and exclusive during day. Also gives you access to Southern Most area via their B and B. Staff at beach were wonderful and very courteous and hardworking.

Cons. Kyack asked would I prefer a room with better view or more space and extra towels I received none of the above. Room service cleaning was very late in day. There were days I did not think they would show at all.

9.7Wonderful
Eric, Mar. 2015

Pros. We had a problem with are air conditioner. They dispatched an in house maintenance person. He explained that the unit was frozen an they would get a HVAC specialist asap. The unit was up an running the next morning. This all happened Sunday eve around 7pm. We were compensated for our troubles. .

The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more

They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.

What are the highlights of the hotel's amenities?

Pier House Resort & Spa offers a private beach, a pool with a view, a hot tub, a spa and wellness center, and a fitness center. Additionally, the hotel features two restaurants, a beach bar, and a historic bar, The Chart Room.

What practical services does the hotel offer?

The hotel provides daily housekeeping, contactless check-in/check-out, room service, concierge service, 24hr front desk, and wedding services. Additionally, there is a business center, meeting facilities, and ticket service available.

What are guests saying about the cleanliness of the hotel?

Guests have praised the hotel for being very clean and well-maintained. However, some reviews mentioned issues with dirty rooms and dirty public areas by the pool.

What are the common complaints about the hotel?

Some guests have expressed concerns about the air conditioner, room service, and the cleanliness of the rooms. Additionally, there were complaints about the lack of communication and issues with room facilities.

When is the best time to visit the hotel?

The high season at Pier House Resort & Spa is in March, offering a great time to experience the hotel's location and amenities. However, November is considered the low season, which may provide a quieter and more relaxed atmosphere.

The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more

They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.

Opt for a Room with a View

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the ocean comes highly recommended.

Enjoy the Private Beach

Many guests loved the private beach at the hotel, describing it as amazing and a great place to relax.

Take Advantage of the Spa

The upgraded spa at Pier House is the only full-service option on the island, offering a variety of treatments and salon services. Consider indulging in a spa treatment during your stay.

Explore Nearby Attractions

The hotel's location on Duval Street provides convenient access to nearby attractions such as Mallory Square, the Key West Aquarium, and Ernest Hemingway's hangout, Sloppy Joe's. Take some time to explore these attractions during your visit.

Consider Noise Levels

Some guests mentioned noise disturbances, particularly from nearby bars. If you're sensitive to noise, consider requesting a room away from the bar area.

Check for Room Cleanliness

While many guests found the rooms clean, some mentioned issues with cleanliness. It may be helpful to check recent reviews for any cleanliness concerns before booking.

Be Mindful of Resort Fees

Several guests expressed disappointment with the resort fees, feeling that they were too high. Be sure to factor in these additional costs when planning your stay.

Plan for Dining Costs

Some guests found the dining options at the hotel to be on the pricier side. Consider exploring nearby dining options for a variety of choices.

Utilize the Fitness Center

The hotel offers a fitness center with all necessary workout amenities. If you enjoy staying active during your travels, take advantage of this facility.

Check for Early Check-in/Late Check-out

Several guests appreciated the flexibility of early check-in and late check-out. Consider contacting the hotel in advance to inquire about these options for your stay.

Location

1 Duval Street, Key West, FL 33040

What's nearby

  • Mallory Square142 m
  • Audubon House and Tropical Gardens262 m
  • Duval Street267 m
  • Mel Fisher Maritime Museum306 m
  • Harry S. Truman Little White House0.5 km
  • St Paul's Episcopal Church0.6 km
  • Key West Historic Seaport0.6 km
  • USCGC Ingham Maritime Museum1 km
  • Florida Keys Eco-Discovery Center1.1 km
  • Ernest Hemingway Home and Museum1.2 km
  • Key West Cemetery1.2 km
  • Key West Lighthouse1.3 km

Policies

Check-in/Check-out

Check in anytime after 4:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Pier House Resort & Spa

Low season

September

High season

April

Average price (weeknight)

C$ 1,272

Average price (weekend night)

C$ 800
Cheapest month to stay with an average 41% drop in price.
Most expensive month to stay with an average 41% rise in price.
Average Sun. - Thu. price over the last 2 weeks.
Average Fri. & Sat. price over the last 2 weeks.

When to book a room at Pier House Resort & Spa

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

Top tips for your stay at Pier House Resort & Spa

  • If you’re after a cheap room at Pier House Resort & Spa, then you should consider staying during the low season. The cheapest deals can generally be found in September and November.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Pier House Resort & Spa, plan to stay on a Thursday or Friday. The most expensive day is usually Wednesday.
  • The cheapest price a room at Pier House Resort & Spa was booked for on KAYAK in the last 2 weeks was C$ 736, while the most expensive was C$ 736.
  • How long should you stay at Pier House Resort & Spa? KAYAK users usually book their rooms here for 1 day.

FAQs when booking at Pier House Resort & Spa

  • Why should I stay at the Pier House Resort & Spa instead of other hotels nearby?

    The Pier House Resort & Spa offers something unique not found in similar facilities nearby. Not only is it a sprawling resort right in the water located in the historic district of Key West, but this is also where Bob Marley and Ernest Hemingway spent most of their vacations.  This is also where Jimmy Buffett's first gig was hosted. It's laid back yet has excellent boarding and conference facilities, perfect for any traveler.

  • What are the business options the Pier House Resort & Spa offers?

    The hotel houses a business center complete with a 2,600-square-foot-square meeting area. Whichever function you're planning to host, be it a wedding or corporate function, there's the Grand Cayman Ballroom, a theater-style space that can accommodate up to 125 guests. There's also the Barbados conference room that can accommodate up to 30 people for private events. Other amenities for business bookings include audiovisual services and two private luxury suits for intimate meetings.

  • Is Pier House Resort & Spa accessible for travelers with limited mobility?

    Pier House Resort and Spa is an all-around resort facility that accommodates every type of guest, including those with limited mobility or special needs. If you use a wheelchair to move around, you'll be relieved to know that the hotel has a fully functioning elevator that makes it wheelchair accessible. The bathrooms in most rooms have raised toilet seats, a grab bar near the toilet, and a low-height counter sink. In addition, the hotel offers braille, assisted signage, assistive listening devices for guests with visual and communication difficulties, and a bathroom emergency pull cord. Further assistance may be provided upon request by the hotel's team of multilingual staff.

  • Why should I eat at Pier House Resort & Spa?

    The Pier House Resort & Spa has two onsite restaurants offering a romantic dining experience overlooking the ocean and the Key West sunset. The Chart Room Bar specializes in American cuisine and great drinks, perfect for those who love light fare. The One Duval is located on the hotel's private beach, a waterfront restaurant offering Caribbean cuisine and great drinks. Then there's the Bench Bar, the hotel's iconic bar serving Caribbean cuisine and a light fare. The hotel offers the best of everything you'd find in an ocean resort, from laid-back to elegant dining options. However, if you love variety, you can explore the nearby Turquoise Restaurant, Key Lime Pie Factory, and Amigo's Tortilla Bar, all located within a three-minute walk from the hotel.

  • Can I bring my pet to Pier House Resort & Spa? What pet services are available?

    You can bring your furry friend to the Pier House Resort & Spa, provided they weigh no more than 20 pounds.  However, the hotel only allows one pet per room at a fee per day. This fee is nonrefundable, but pet beds, treats, food, and water bowls are among the amenities offered. Pet sitting and dog walking services are unavailable, and breed restrictions may apply. If you are traveling with a service animal, it can be exempted from the mandatory fee provided there's proper documentation for proof. 

  • Where is Pier House Resort & Spa located?

    Pier House Resort & Spa is located at 1 Duval Street in Old Town North of Truman, 0.9 km from the centre of Key West. Mallory Square is the closest landmark to Pier House Resort & Spa.

  • When is check-in time and check-out time at Pier House Resort & Spa?

    Check-in time is 4:00 PM and check-out time is 11:00 AM at Pier House Resort & Spa.

  • Does Pier House Resort & Spa offer free Wi-Fi?

    Yes, Pier House Resort & Spa offers free Wi-Fi.

  • How far is Pier House Resort & Spa from the airport?

    Pier House Resort & Spa is 4.8 km from Key West.

  • Does Pier House Resort & Spa have a pool?

    Yes, Pier House Resort & Spa has a pool on-site.

  • How does KAYAK find such great Pier House Resort & Spa hotel deals?

    KAYAK scours the web for all room deals available at Pier House Resort & Spa in Key West and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Pier House Resort & Spa and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Pier House Resort & Spa.

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