Booked a room needed to cancel.within 24 hours and was told no
Horrible customer service
Air conditioner and used water bottles
The staff responded to our need to move rooms after making sure the air conditioner did not work.
We ordered bottledwater at dinner. The server opened the water and we think the bottle had already been opened and used . The next days after both of us where sick. The electricity in our room also stopped working which did not help how we felt. We have learned to open our own water and to not trust the server as much.
When you stay at Lipa Lodge Beach Resort in Koh Samui, you'll be on the beach, within a 15-minute drive of Lad Wanorn Waterfall and Hin Laad Waterfall. Featured amenities include express check-out, dry cleaning/laundry services, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge during limited hours, and free self parking is available onsite.
Based on 197 reviews
Value for money
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