Sannomiya Terminal Hotel
8.2
Excellent
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+81 782 910 001
Good to know
| Value for money | 6.0 |
|---|---|
| Distance to city centre | 1.2 km |
| Location rating | 9.6 |
| Nearest Airport | Osaka Kansai International |
| Distance to airport | 29.3 km |
Rooms
Reviews
Pros
| "The location was perfect." | (in 32 reviews) |
|---|---|
| "Restaurants around the hotel are good." | (in 9 reviews) |
| "Super convenient especially if travelling by JR train." | (in 8 reviews) |
Cons
| "The room very small." | (in 5 reviews) |
|---|---|
| "Wifi connection was very bad." | (in 12 reviews) |
| "Breakfast was poor when compared to Accor hotels" | (in 5 reviews) |
Traveller rating
Time of year
Traveller type
Show reviews that mention
| appeared somewhat | in 2 reviews |
|---|---|
| bad wifi connection | in 15 reviews |
| convenient for airport | in 6 reviews |
| effort to locate | in 3 reviews |
| great hotel | in 16 reviews |
| kobe | in 6 reviews |
| limiting factor | in 2 reviews |
| location was very good | in 46 reviews |
| minutes walk | in 11 reviews |
| need to reconnect | in 2 reviews |
| normal in japan | in 2 reviews |
| sannomiya station | in 25 reviews |
| small bed | in 10 reviews |
| small room | in 9 reviews |
| staff was friendly | in 24 reviews |
| station great | in 12 reviews |
| trains station | in 13 reviews |
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ExcellentJun 20178.8
Great customer service - just far from convention center
Customer service. Manager who spoke English was incredibly helpful and accommodating. All staff was nice but she went over and beyond to make sure my stay was enjoyable...including making sure a taxi was available, which definitely wasn't always the case. Staff promptly brought anything I needed to the door (e.g. Shaver, shower cap). Staff was friendly and if someone didn't know English, they did their best to find someone who did speak English (or at least understood more than he/she did).
Taxis were VERY difficult to obtain, even if I reserved one or requested that the front desk have one ready. I waited for 10-15 minutes for a car, which was a huge inconvenience when trying to get to a conference.
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ExcellentNov 20159.4
Super clean, perfect location.
Bed was too firm, but that is normal in Japan. Some reception staff didn't speak English.
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ExcellentNov 20159.1
Extremely clean, great wifi
Bed was too firm, but that is normal in Japan. Staff could speak better English; only one attendant was fluent and the others were very difficult to communicate with, although they were all exceptionally friendly and accommodating.
About
Features
Things to Know
- Train station is close
- Close to public transport
Check in |
3:00 PM |
Check out |
11:00 AM |
Cancellation/prepayment
Policies vary by room type and provider.
Photos
All Photos (5)
Bedroom (1)
Building (2)
Restaurant (2)
Location
Most Popular Landmarks
- Nankin-machi 0.9 km
- Sōraku-en 1.2 km
- Shin-Kobe Ropeway 1.4 km
- Meriken Park 1.5 km
- Kobe Port Tower 1.5 km
- Hyogo Prefectural Museum of Arts 2.2 km
Kobe Travel Guide
Learn about Kobe on KAYAK
Getting Around
| Osaka Kobe | 7.1 km |
|---|---|
| Osaka Itami | 24.4 km |