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Distance to city centre
|Osaka Kansai Intl|
Distance to airport
|"Room very comfortable and clean"||(in 5 reviews)|
|"Easy access to train station."||(in 3 reviews)|
|"Restaurants around the hotel are good."||(in 6 reviews)|
|"The room very small."||(in 5 reviews)|
Time of year
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Great customer service - just far from convention center
Customer service. Manager who spoke English was incredibly helpful and accommodating. All staff was nice but she went over and beyond to make sure my stay was enjoyable...including making sure a taxi was available, which definitely wasn't always the case. Staff promptly brought anything I needed to the door (e.g. Shaver, shower cap). Staff was friendly and if someone didn't know English, they did their best to find someone who did speak English (or at least understood more than he/she did).
Taxis were VERY difficult to obtain, even if I reserved one or requested that the front desk have one ready. I waited for 10-15 minutes for a car, which was a huge inconvenience when trying to get to a conference.
Super clean, perfect location.
Bed was too firm, but that is normal in Japan. Some reception staff didn't speak English.
Extremely clean, great wifi
Bed was too firm, but that is normal in Japan. Staff could speak better English; only one attendant was fluent and the others were very difficult to communicate with, although they were all exceptionally friendly and accommodating.
Policies vary by room type and provider.
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Reviews about Sannomiya Terminal Hotel
Most Popular Landmarks
- Nankin-machi 0.9 km
- Sōraku-en 1.2 km
- Shin-Kobe Ropeway 1.4 km
- Meriken Park 1.5 km
- Kobe Port Tower 1.5 km
- Hyogo Prefectural Museum of Arts 2.2 km
|Osaka Kobe||7.1 km|
|Osaka Itami||24.4 km|