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|"Room very comfortable and clean"||(in 5 reviews)|
|"Perfect location and good service staff"||(in 17 reviews)|
|""Fantastic location, very nice staff.""||(in 17 reviews)|
|"Wifi connection was very bad."||(in 4 reviews)|
|"The room very small."||(in 3 reviews)|
|"Not easy to find the hotel when you first arrival."||(in 1 review)|
|good location||in 50 reviews|
|nice location||in 34 reviews|
|bed in room||in 33 reviews|
|train station||in 29 reviews|
|staff was friendly||in 21 reviews|
|hotel are good||in 18 reviews|
|great breakfast||in 16 reviews|
|room very small||in 13 reviews|
|wifi connection||in 10 reviews|
|good service||in 9 reviews|
|easy access||in 7 reviews|
|kobe||in 6 reviews|
|limiting factor||in 2 reviews|
|normal in japan||in 2 reviews|
Great customer service - just far from convention center
Customer service. Manager who spoke English was incredibly helpful and accommodating. All staff was nice but she went over and beyond to make sure my stay was enjoyable...including making sure a taxi was available, which definitely wasn't always the case. Staff promptly brought anything I needed to the door (e.g. Shaver, shower cap). Staff was friendly and if someone didn't know English, they did their best to find someone who did speak English (or at least understood more than he/she did).
Taxis were VERY difficult to obtain, even if I reserved one or requested that the front desk have one ready. I waited for 10-15 minutes for a car, which was a huge inconvenience when trying to get to a conference.
Super clean, perfect location.
Bed was too firm, but that is normal in Japan. Some reception staff didn't speak English.
Extremely clean, great wifi
Bed was too firm, but that is normal in Japan. Staff could speak better English; only one attendant was fluent and the others were very difficult to communicate with, although they were all exceptionally friendly and accommodating.
based on 4 reviews
Policies vary by room type and provider.
Sannomiya Terminal Hotel is located at 8-1-2 Kumoi-Dori in Chuo Ward, 1.2 km from the centre of Kobe. Nankin-machi is the closest landmark to Sannomiya Terminal Hotel.
Check-in time is 3:00 PM and check-out time is 11:00 AM at Sannomiya Terminal Hotel.
No, Sannomiya Terminal Hotel does not offer free Wi-Fi.
No, Sannomiya Terminal Hotel does not offer free parking.
No, Sannomiya Terminal Hotel does not offer free airport shuttle service.
Sannomiya Terminal Hotel is 7.1 km from Kobe. Sannomiya Terminal Hotel is 24.4 km from Osaka Itami.
No, Sannomiya Terminal Hotel does not have a pool on-site.