Pros (+) The staff is really great and amazing! I had to left my luggage and everything was perfect.
Cons (-) The window heat isolation is terrible. The cold air was entering even with the window closed and the heater couldn't work so well.
3 stars
Matejko Hotel
Photos of Matejko Hotel
Overview
Hotel with a 24-hour front desk, steps from Royal Road Along with a restaurant, this smoke-free hotel has a bar/lounge and a meeting room. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Hotel Matejko offers 51 accommodations with complimentary bottled water and complimentary toiletries. Beds feature Egyptian cotton sheets. LCD televisions come with satellite channels. Bathrooms include showers. This Kraków hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. In-room massages, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities at Matejko Hotel
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Airport shuttle
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
Services and conveniences
- ATM on-site
- Car rental
- Wake-up service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Bottle of water
- Private check-in/check-out
- 24hr front desk
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled Access
- Elevator
- Shower chair
- Accessible by elevator
- Hypoallergenic pillow
- No smoking
- Non-feather pillow
- Toilet with grab rails
- Upper floors accessible by elevator
- Designated smoking area
General
- Seating area
- Inner courtyard view
- Sofa
- Soundproof rooms
- Lockers
- Carpeted
- City view
- Storage available
Bathroom
- Shower
- Shower cap
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Dining
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Dining table
Parking and transportation
- Parking
- Airport shuttle
- Shuttle service (additional charge)
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
Bedroom
- Fold-up bed
- Clothes rack
- Wardrobe or closet
Family friendly
- Babysitting or child care
- Cribs available
- Complimentary breakfast
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Balcony
Things to do
- Hiking
Spa
- Sauna
Reviews of Matejko Hotel
8.3
Very good
5931 verified ratings
Wonderful
2404
Very good
1511
Good
1112
Okay
391
Fair
278
Mediocre
111
Poor
124
Summary of reviews
Guests say
Overall, guests appreciate the hotel's great location, which is close to major attractions and transport hubs. However, there are significant complaints regarding the service and cleanliness, with several reviews highlighting rude staff interactions and dirty rooms. Additionally, some guests mentioned outdated facilities and poor heating in the rooms.AI-generated from customer reviews
Sort by:Most recent
Score by provider
8.3 out of 10
237 reviews
7.1 out of 10
2 reviews
All reviews
Pros (+) Location was great near the city and the train station. God price and breakfast included. Bathroom was big enough. Free bottle of water.
Cons (-) Cot for third person in a triple. Very hot in room with no air conditioning or fan.
Pros (+) just location..is near bus and train station. that is all.
Cons (-) there has one guy..so rude! uneducated person. he never even answer back my greeting or contact my eyes! dirty room! noisy from recepetion and noisy from next room..so cleary can hear everything! anyone want to be happy then do not go!
Location
Plac Jana Matejki 8, Krakow, Malopolskie
What's nearby
- Brama Floriańska290 m
- Muzeum Książąt Czartoryskich360 m
- Muzeum Historyczne Miasta Krakowa0.7 km
- Kościół Mariacki0.7 km
- Main Market Square0.7 km
- Collegium Maius Uniwersytetu Jagiellońskiego0.9 km
- Cmentarz Rakowicki1.1 km
- Ogród Botaniczny1.2 km
- Królewska Katedra na Wawelu1.5 km
- Wawel Castle1.5 km
- Smocza Jama1.7 km
- Pomnik Smoka Wawelskiego1.7 km
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Matejko Hotel
Low season | January |
|---|---|
High season | July |
Average price (weeknight) | C$ 112 |
When to book a room at Matejko Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
Top tips for your stay at Matejko Hotel
FAQs when booking at Matejko Hotel
Nearby hotels and places to stay
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See most recommended stays in KrakowGood to know
Value for money | 8.2 |
|---|---|
Distance to downtown | 0.8 km |
Nearest Airport | Krakow J. Paul II Balice |
Distance to airport | 10.8 km |