Not a 5 star at all
The room size was the only positive thing.
Everything was dirty, outdated and the staff at reception was extremely rude especially Memi i think the name was if a lady dealing with us. We had to wait an hour to get our room. It wasn't even cleaned properly. I'll rate it as an barely 2 or 3 star hotel.
Everything is great.
Room size big.
Rooms were nice
Full kitchen but no pots and pans.... Wifi constantly kicked you off every 5 minutes and made you re-login. Really freaking annoying. Drinks at the bar were terrible
they did not have our rooms available and tried to avoid giving us the reservation we booked
Big rooms, comfy, great location. and clean.
Staff requires training. Not professional at all. Room card don't work. Too many phone calls from reception about nothing. Poor language skills. Restaurant closes early. No snack bar in the room either.
Very noisey Chinese in next room moved in last two nights Screaming and shouting all night ... No sleep ... Thin walls!!
With a stay at Pacific Regency Hotel Suites, you'll be centrally located in Kuala Lumpur, within a 5-minute drive of Kuala Lumpur Tower and Pavilion Kuala Lumpur. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Based on 6,602 reviews
Policies vary by room type and provider.