Good to know
|Distance to city centre||11.9 km|
|Nearest Airport||Cebu City Mactan Intl|
|Distance to airport||4.3 km|
|"Everyone was so friendly and accomodating."||(in 18 reviews)|
|"Food was a bit pricey"||(in 37 reviews)|
|"Food was very good."||(in 72 reviews)|
|"The SPA treatments were way overpriced."||(in 3 reviews)|
Time of year
Show reviews that mention
|beautiful grounds||in 7 reviews|
|breakfast buffet||in 62 reviews|
|check in process||in 5 reviews|
|child friendly||in 4 reviews|
|excellent service||in 27 reviews|
|food was very good||in 104 reviews|
|little bit||in 56 reviews|
|private beach||in 153 reviews|
|range of activities||in 25 reviews|
|shangri-la||in 33 reviews|
|sit and listen||in 4 reviews|
|staff were amazing||in 175 reviews|
|summer vacation||in 4 reviews|
|swimming pool||in 12 reviews|
|water slides||in 24 reviews|
|way overpriced||in 6 reviews|
The room and restaurant are dirty
The staff were incredible - especially Christine from the Ocean Wing. They really looked after me and organized dinners, spa, activities without any issues. Dinner at the Italian was delicious, although service was a little slow. The spa were very accommodating and I really enjoyed my treatments. I'm also unsure of his name but the Manager of the beach bar was so lovely. He said he'd been there for 26 years! I had the best cocktail recommendations and he really went out of his way to put me at ease.
I had wait awhile at the check-in desk before they realized I should be at the Ocean Club check-in desk. They had my information at the airport so I wish I could have been directed straight there and not wasted time. Also I asked at the airport desk for a bottle of water but was told that there is nowhere at the airport. I'm sure there was a shop nearby that I could have found, but I also think teh airport desk/transfer bus should provide water and cold towels. Other than that - the resort experience was fantastic!
The beach quality was superb. You could see corals and a lot of fishes only a few feet from the shore. Using water shoes is a must. Staff were very friendly and accommodating. The rooms were clean and well maintained. The food options were very good. Breakfast buffet had a wide selection.
Lots of mosquitoes at night, especially if you dine the the Cowrie Seafood Resto. The restaurant choices could be expanded a bit. Like maybe have a Japanese restaurant or Mexican options. Maybe more activities during the day. Free rental of snorkelling equipment throughout the day (even during high tide).
The most beautiful resort in Mactaan, but thats relative! But it counts for me! Vlose to the airport, that why i come back everytime from the province! My first time was in the late 80’s!
Maybe the breakfast buffet was more western bevor, but with that much Korean tourists it changes - understandble.
Well maintained. I was able to do quick check in and out thanks to the floor manager who saw me.
Only complaint is noise. I was in 6116 and there are noises (don’t know where it is coming from) ruined my sleep, which I sorely need.
When you stay at Shangri-La's Mactan Resort & Spa in Lapu-Lapu, you'll be in the business district, within a 15-minute drive of Cebu Yacht Club and J Centre Mall. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
based on 18,775 reviews
Things to Know
- Friendly service
- Friendly atmosphere
- Professional service
- Pleasant hotel grounds
Policies vary by room type and provider.
Reviews about Shangri-La's Mactan Resort & Spa
Most Popular Landmarks
- SM City Cebu 11.2 km
- Banilad Towncenter 12.4 km
- Cebu Provincial Museum 12.4 km
- Parkmall 12.4 km
- Gaisano Country Mall 12.4 km
- Ayala Center 12.6 km
|Cebu City Mactan Intl||4.3 km|
|Panglao Bohol–Panglao Intl||86.7 km|