Planet Hollywood Resort & Casino

Horrible

Pros: The best part was the casino and the mall that was close.

Cons: The faucet started howling for no reason, had to turn it several times to stop. The toilet started leaking and by the time the staff showed up it had stopped and dried. They initially gave us a room that people were still staying in. They had increased their hotel fees plus taxes in the two days we had reserved the room. The parking was ridiculously far from the hotel.

Looks great on the outside...

Pros: Location on the strip Casino Bars Process of getting a refund

Cons: Not informed of renovations or water outage; affected floors 6-18 Room smelled of mildew

The stay is on your responsibility!

Cons: It was a nightmare. DO NOT book there for vacation, no matter what! We got all our things stolen from the bell boy room and they just gave all our stuff for a person without double check it. We were left with nothing, it took them 30 minutes until they called a security guy to come and he forced me to write a form in another language. The manager didn't even approach us until we demended to talk to him. He went out and accused us for their mistake and gave us zero asdistance. They didn't check the cameras, they have't told me who took it or where they went. The hotel manager didn't offer us any help regarding the hard and dangerous situtation that this insedent caused to my deabetic wife. The manager of the hotel even threthened to kick us out of the hotel. Their behavior for tourists abroad is horrible and I recommend you to stay away from the hotel. They ruined our honeymoon. An early check in will COST you. There are much better hotels in town.

Very ok

Pros: Location

Cons: Stains everywhere in room and paper thin walls