Stratosphere Hotel, Casino & Tower, BW Premier Collection

The tower views and clean atmosphere

The gym was very disappointing, small unclean old equipment that didn’t work and needs to get a major renovation

Cleaness

The room was next to big fan on the roof, we could not sleep

Buffet was great

The room was filthy wallpaper coming off wall bathroom sink had a sewer smell coming out of it

Check in took 40 min, and the line up was crazily long

The room was comfortable. The mattress was quite soft and stable.

Check-in took 40 minutes (I am not exaggerating), and the waiting line was incredibly long. I don't know why the registration desk can't improve their service by increasing the speed.

Price, Customer service, convenience to text hotel for checking out and housekeeping needs

Water was shut off for 2 hours due to emergency, Location in a very unsafe area

Mediocre stay

The pool and drinks

My room was given away at check in and I wasn't offered anything complimentary until I complained not to mention our room didn't get clean or offered any clean towels the whole 4 days we were there

Worse hotel I've stayed at in 20 years

Walking distance to LVCC (25 mins)

The rooms are horrible, kinda like a motel 6. Not clean, and the cleaners don't really clean the room every day - DISGUSTING. The whole hotel smells like a coffee shop in Amsterdam, people smoking pot in the rooms and on the floors. Loud noises in the room - one night I actually had to call security. Second night I had to switch rooms as the noise from the industrial a/c outside was just unbearable. I will not stay at this hotel ever again even if they pay me.