Club Wyndham Grand Desert

Great Location - Overpriced

The location to the strip, the pool, the free parking.

All of the staff we interacted with were snotty, rude and lacked customer service. With the exception of the bell boy (at 2 AM when we checked in) & the pool towel staff. They were super friendly and helpful. They need to be promoted. The rest of the staff needs an attitude adjustment. And the timeshare staff/sales people are arrogant and rude. We did not do their presentation, but we stayed in the tower where their offices were, so we had to go in and out through the waiting area for the attendees. The salesmen couldn't even say excuse me or get out of the way when we would pass through the lobby. Tacky, sleezy salesmen. Yuck! We will NOT stay here again. Not worth the price.

Felt like a tired timeshare, a little unkempt, empty and no daily housekeeping. I'd rather pay a little more and stay in a more modern and conventional hotel. Lesson learned.

The hotel room was clean and the staff was courteous.It was easy to get to the hotel and to leave for whatever destination we had planned.In other words the location was just fine.

I did not and do not like the constant badgering regarding the experience we/I had at the Wyndham. To ask once is fine, twice is ok, more then that is a bother. Remember, if there is something wrong during our stay we actually might voice a complaint , that way you will get feedback also.To have no internet available at no cost is a sore point with me also. I traveled through the back country of Canada for 10 days prior to arriving at the Wyndham and stayed in 9 different motels and none of them remotely as nice as the Wyndham.Funny enough every one of them had wireless internet available in each room at no charge. At the very beginning of this survey it states if it can ask 4 questions. This # 4 and the last one I answer.

2 bdrm suite with kitchen

This place was very relaxed and clean. It has several pools and jacuzzis felt great at night. Rooms were big and it had a full kitchen with a full dining room. Staff way nice and accomodating to our needs.

The rooms were a little outdated and in the 2 bedroom suite you can only get the other room with 2 full beds instead of a queen or other king. Can't relax in the pool with drinks and be relaxed they were very strick on rules at the pool. And there was no house cleaning the whole time we were there.