Altis Grand Hotel

Altis Grand Hotel

8.6
Excellent

Based on 4,204 reviews
 
Rua Castilho, 11, 1269-072 Lisbon, Lisboa, Portugal
  +351 213 106 000
Altis Grand Hotel - Lisbon, Portugal
Check-in
Check-out
Compare vs. KAYAK |
Hotels.com C$ 173
KAYAK C$ 173
AMOMA.com C$ 181
Hotels.com
per night
KAYAK
per night
AMOMA.com
per night

Rooms

Check-in
Check-out

Standard Rooms

C$ 242+

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Bed Type
Provider
Nightly Base Price
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Unknown
C$ 242 per night
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Unknown
C$ 335 per night
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Unknown
C$ 384 per night
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Unknown
C$ 429 per night

Deluxe Rooms

C$ 258+

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Bed Type
Provider
Nightly Base Price
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Unknown
C$ 258 per night
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Unknown
C$ 290 per night
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Unknown
C$ 322 per night
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Unknown
C$ 332 per night
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Unknown
C$ 361 per night
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Unknown
C$ 362 per night
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Unknown
C$ 482 per night

Superior Rooms

C$ 173+

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Bed Type
Provider
Nightly Base Price
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Unknown
C$ 173 per night
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Unknown
C$ 173 per night
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Unknown
C$ 181 per night
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Unknown
C$ 182 per night
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Unknown
C$ 183 per night
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Unknown
C$ 183 per night
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Unknown
C$ 187 per night
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Unknown
C$ 196 per night
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Unknown
C$ 198 per night
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Unknown
C$ 205 per night
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Unknown
C$ 216 per night
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Unknown
C$ 251 per night
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Unknown
C$ 288 per night
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Unknown
C$ 310 per night
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Unknown
C$ 331 per night
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Unknown
C$ 340 per night
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Unknown
C$ 355 per night
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Unknown
C$ 432 per night
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Unknown
C$ 455 per night

Reviews

Pros

Cons

Traveller rating

270
83
21
6
0

Time of year

Traveller type

Show reviews that mention

+
daughter is a gluten
room service
roof top bar
swimming pool
restaurant floor
gluten free vegan
tv remote
wine and champagne
airport shuttle
breakfast was very good
staff were nice
great location
spa facilities
nice hotel
staff shuttle service
valet parking
room was clean
location and service
coffee not free
  • Mediocre
    May 2016
    2.5

    Really terrible experience

    I ended up at the Altis after a very long day of travel and a disastrous Airbnb experience left me and my friends without a place to stay. Desperate, we found the Altis on Kayak with a 5-star rating and were willing to put a little extra money in given how nice the place looked in the app. Unfortunately, this ended up being a terrible experience. The staff was extremely slow and unhelpful, making us wait a very long time to get to our rooms after a very long day. Moreover, the rooms bore absolutely no resemblance to the photos we saw on the app - they were outdated, dingy, and dirty. There were hairs in our showers, and the floors were stained. The bed was extremely uncomfortable. The wifi didn't work, coming in and out every few minutes. In fact, we ended our stay early given how bad the conditions were - though it took ages to do so at reception. There is no way this hotel is 5 stars and it should not be advertised as such. Personally, I would like for the hotel to compensate me in some way for such a misleading and poor experience.

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About

Overview

With a stay at Altis Grand Hotel, you'll be centrally located in Lisbon, steps from Cinemateca Portuguesa Museum and Medeiros e Almeida Museum. Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is complimentary at scheduled times.

Hotels.com

More

Features

Free Parking
Free Airport Shuttle
Free Wi-Fi
Pool
Pet Friendly
Spa

8.6 Excellent

Based on 4,204 reviews

9.1

Location

8.6

Service

6.1

Cleanliness

5.8

Comfort

Things to Know

  • Professional service
  • Friendly service

Check in

2:00 PM

Check out

12:00 PM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Fitness centre
Free Wi-Fi
Increased Accessibility
Business centre
Car rental
Concierge service
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
Bicycle rental
Spa
Hot Tub
Indoor pool
No smoking
Restaurant
Bar/Lounge
Beauty salon
Express check out
Air-Conditioned
24 Hour Front Desk
Safe
Sauna
Free Airport Shuttle
Storage available
Terrace/Patio
Elevator
Massage
Laundry facilities
Hairdryer
Babysitting/child services (surcharge)
Free Internet
Pets not allowed
Long-term parking (surcharge)
Parking (surcharge)
Wedding services
Rooftop

Location

Most Popular Landmarks

  • Igreja de São Roque 1 km
  • Praça de D. Pedro IV 1.2 km
  • Basílica da Estrela 1.2 km
  • Elevador de Santa Justa 1.3 km
  • Castelo de São Jorge 1.6 km
  • MUDE - Museu Do Design E Da Moda 1.7 km

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