Trips
Altis Grand Hotel

Altis Grand Hotel

8.6
Excellent

Based on 4,141 reviews
 
Rua Castilho, 11, 1269-072 Lisbon, Lisboa, Portugal
  +351 213 106 000
Altis Grand Hotel - Lisbon, Portugal
Check-in
Check-out
Compare vs. KAYAK |
Hotels.com C$ 168
KAYAK C$ 168
AMOMA.com C$ 175
Hotels.com
per night
KAYAK
per night
AMOMA.com
per night

Rooms

Check-in
Check-out

Standard Rooms

C$ 234+

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Provider
Nightly Base Price
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C$ 234 per night
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C$ 324 per night
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C$ 372 per night
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Unknown
C$ 415 per night

Superior Rooms

C$ 168+

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Provider
Nightly Base Price
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C$ 168 per night
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C$ 168 per night
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C$ 175 per night
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C$ 176 per night
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Unknown
C$ 178 per night
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Unknown
C$ 178 per night
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Unknown
C$ 181 per night
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Unknown
C$ 190 per night
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C$ 192 per night
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Unknown
C$ 198 per night
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C$ 209 per night
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Unknown
C$ 243 per night
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C$ 279 per night
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C$ 300 per night
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C$ 320 per night
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C$ 329 per night
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C$ 343 per night
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C$ 418 per night
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C$ 440 per night

Deluxe Rooms

C$ 250+

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Provider
Nightly Base Price
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C$ 250 per night
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C$ 281 per night
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C$ 312 per night
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C$ 322 per night
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Unknown
C$ 349 per night
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C$ 350 per night
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Unknown
C$ 467 per night

Reviews

Traveller rating

225
73
20
5
0

Time of year

Traveller type

Show reviews that mention

+
floor restaurant
daughter is a gluten
change channels
gluten free vegan
nata
nice spa
wine and champagne
swimming pool
lobby bar
heart of lisbon
husbands birthday
old and needs updating
coffee not free
good location
rossio train station
staff very helpful
omelette and pancake
nice hotel
comfortable room
bar and breakfast
  • Mediocre
    May 2016
    2.5

    Really terrible experience

    I ended up at the Altis after a very long day of travel and a disastrous Airbnb experience left me and my friends without a place to stay. Desperate, we found the Altis on Kayak with a 5-star rating and were willing to put a little extra money in given how nice the place looked in the app. Unfortunately, this ended up being a terrible experience. The staff was extremely slow and unhelpful, making us wait a very long time to get to our rooms after a very long day. Moreover, the rooms bore absolutely no resemblance to the photos we saw on the app - they were outdated, dingy, and dirty. There were hairs in our showers, and the floors were stained. The bed was extremely uncomfortable. The wifi didn't work, coming in and out every few minutes. In fact, we ended our stay early given how bad the conditions were - though it took ages to do so at reception. There is no way this hotel is 5 stars and it should not be advertised as such. Personally, I would like for the hotel to compensate me in some way for such a misleading and poor experience.

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About

Overview

With a stay at Altis Grand Hotel, you'll be centrally located in Lisbon, steps from Cinemateca Portuguesa Museum and Medeiros e Almeida Museum. Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is complimentary at scheduled times.

Hotels.com

More

Features

Free Parking
Free Airport Shuttle
Free Wi-Fi
Pool
Pet Friendly
Spa

8.6 Excellent

Based on 4,141 reviews

9.0

Location

8.7

Bar and Beverages

6.1

Comfort

5.8

WiFi

Things to Know

  • Friendly service
  • Professional service

Check in

2:00 PM

Check out

12:00 PM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Fitness centre
Free Wi-Fi
Increased Accessibility
Business centre
Car rental
Concierge service
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
Bicycle rental
Spa
Hot Tub
Indoor pool
No smoking
Restaurant
Bar/Lounge
Beauty salon
Express check out
Air-Conditioned
24 Hour Front Desk
Safe
Sauna
Free Airport Shuttle
Storage available
Terrace/Patio
Elevator
Laundry facilities
Hairdryer
Babysitting/child services (surcharge)
Free Internet
Pets not allowed
Long-term parking (surcharge)
Parking (surcharge)
Wedding services
Rooftop

Location

Most Popular Landmarks

  • Church of Sao Roque 1 km
  • Rossio Square 1.2 km
  • Estrela Basilica 1.2 km
  • Santa Justa Elevator 1.3 km
  • Castle of St George 1.6 km
  • Museum of Design 1.7 km

Lisbon Travel Guide

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