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DoubleTree by Hilton London - West End

92 Southampton Row, London, WC1B 4BH, United Kingdom
+44 207 242 2828

Cheapest
rate per night

7.4

Good
based on 1,417 reviews
DoubleTree by Hilton London - West End - London, England, United Kingdom
Tue. 18/5
-
Wed. 19/5
Compare vs. KAYAK |

Provider Nightly total
Booking.com C$ 145
Zenhotels.com C$ 164
Opodo C$ 164
Booking.com
Zenhotels.com
Opodo

Good to know

Value for money

6.5

Distance to city centre

2.3 km

Location rating

8.7

Nearest Airport

London All airports

Distance to airport

1.5 km

Rooms available at DoubleTree by Hilton London - West End

Tue. 18/5
Wed. 19/5

Double Rooms

C$ 145+

Bed type
Provider
Total stay + taxes & fees
Unknown
C$ 145
Unknown
C$ 175
Unknown
C$ 175
Unknown
C$ 175
Double bed
C$ 175
Unknown
C$ 179

Standard Rooms

C$ 164+

Bed type
Provider
Total stay + taxes & fees
Twin bed
C$ 164

Reviews of DoubleTree by Hilton London - West End

Pros

Cons

Traveller rating

10
6
2
3
2

Time of year

Traveller type

Show reviews that mention

+
room was very small in 945 reviews
staff were friendly in 652 reviews
great location in 615 reviews
good breakfast in 373 reviews
bed was comfortable in 294 reviews
hotel in a great in 244 reviews
air conditioning in 164 reviews
cookie on arrival in 144 reviews
hot water in 121 reviews
shower screen in 113 reviews
bar area in 35 reviews
west end in 29 reviews
covent garden in 25 reviews
view from our room in 24 reviews
holborn tube station in 20 reviews
double tree in 18 reviews
british museum in 17 reviews
bed uncomfortable in 9 reviews
  • Good
    Jun. 2019
    7.7

    Breakfast was famtastic

    Couldn’t control the temperature in the room. Hot in the evening

  • Okay
    May 2018
    6.0

    Lacking attention to detail

    Lobby was a large, warm, relaxing atmosphere.

    Housekeeping lacked attention to detail, first night’s bedding was not clean, toilet and shower in “premium” were falling apart, again, no attention to detail from housekeeping or maintenance. I felt like I was in Mexico, not London!

  • Excellent
    Jan. 2017
    10.0

    Excellent time at this hotel! Everyone was very friendly!

    Nothing :)

  • Mediocre
    Dec. 2016
    3.1

    Location was convenient

    Was cold, old and dirty

  • Okay
    Mar. 2015
    4.8

    I can't believe it is a Hilton. I use this chain a

    Location is great. Bed was fine and apples were a nice touch. Gym was okay.

    Staff was horrible. There were months in the closet--I killed three. They did a lousy job cleaning in general. The sinks and counters were not even wiped down. There was toothpaste/grim residue not wiped up half of the days I stayed there. Dirty dishes owned by the Hilton were left for, literally, a week. The cleaning staff tossed my water bottle even though it was with wrapped up my clothes on top of my luggage and then denied it. I tried to explain the problem with needing a size of plastic bottle for security. They made a lame attempt to make it right after two hours of waiting and complaining, but they could not be bothered to listen or understand the actual problem, so the solution did not work. Great location, but I would never go back. There is no accountability.

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About DoubleTree by Hilton London - West End

Overview

DoubleTree by Hilton London - West End is set in London and is a short walk from Russell Square Tube Station. It is situated a brief walk from Central Saint Giles and British Museum.

There are a variety of amenities on offer to those staying at the hotel, including 24-hour room service, an express check-in and check-out feature and meeting facilities. Staff are available 24/7 and can assist with booking tours and tickets.

All rooms are bright and modern, and have air conditioning. Each includes free tea and coffee making facilities and a private bathroom.

Breakfast is available daily in DoubleTree by Hilton London - West End's relaxed restaurant. In the evening, guests can enjoy a beverage in the in-house bar. A selection of dining options are also found in close proximity to the property.

The hotel is under a 40-minute drive from London Heathrow Airport and Strand is a short stroll away. Guests can also discover Oxford Street.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

7.4 Good

based on 1,417 reviews

7.6

Cleanliness

7.3

Comfort

7.5

Facilities

9.2

Food

Check in

3:00 PM

Check out

11:00 AM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities at DoubleTree by Hilton London - West End

Wedding services
Free Wi-Fi
A/V equipment rental
Electric kettle
Radio
Ticket service
Business centre
Wake-up service
Entire unit wheelchair accessible
Wi-Fi available in all areas
Daily housekeeping
Disabled Access
Fax/photocopying
Family rooms
Linens
Concierge service
Towels
Safety deposit box
Cribs available
Fire extinguisher
Seating area
Laundry facilities
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Multi-lingual staff
Free toiletries
Room service
Smoke alarms
Heating
Shower
Kitchen/Kitchenette
Contactless check-in/check-out
Accessible by elevator
Face masks for guests available
Physical distancing in dining areas
Physical distancing rules
First-aid kit
Property is cleaned by professional cleaning companies
Process in place to check health of guests
Alarm clock
Sofa bed
CCTV in common areas
Kids meals
No smoking
Bathtub
Restaurant
Bar/Lounge
Hand sanitizer in guest accommodation and key areas
Express check-out
Fitness centre
Breakfast in the room
Screens or physical barriers placed between staff and guests in appropriate areas
Lowered sink
Tea/coffee maker
Cable or satellite TV
Telephone
Use of cleaning chemicals that are effective against coronavirus
Carpeted
Air-conditioned
Toilet
Guest accommodation is disinfected between stays
Toilet paper
Guest accommodation sealed after cleaning
Toilet with grab rails
All plates, cutlery, glasses and other tableware have been sanitized
Thermometers for guests provided by property
Safe
Delivered food is securely covered
Food can be delivered to guest accommodation
Free Internet
Guests can opt out of accommodation cleaning
Pets not allowed
TV
Staff follow all safety protocols as directed by local authorities
Desk
Private bathroom
Wardrobe or closet
24hr front desk
Storage available

FAQs when booking at DoubleTree by Hilton London - West End

Does DoubleTree by Hilton London - West End have special cancellation policies due to coronavirus (COVID-19)?

Where is DoubleTree by Hilton London - West End located?

When is check-in time and check-out time at DoubleTree by Hilton London - West End?

Does DoubleTree by Hilton London - West End offer free Wi-Fi?

Does DoubleTree by Hilton London - West End offer free parking?

Does DoubleTree by Hilton London - West End offer free airport shuttle service?

How far is DoubleTree by Hilton London - West End from the airport?

Can you bring pets to DoubleTree by Hilton London - West End?

Does DoubleTree by Hilton London - West End have a pool?

Photos of DoubleTree by Hilton London - West End

DoubleTree by Hilton London - West End - London - Front desk
All Photos (35)
DoubleTree by Hilton London - West End - London - Bedroom
Bedroom (14)
DoubleTree by Hilton London - West End - London - Lobby
Lobby (1)
DoubleTree by Hilton London - West End - London - Lounge
Lounge (3)
DoubleTree by Hilton London - West End - London - Restaurant
Restaurant (4)

Property safety measures

DoubleTree by Hilton London - West End has implemented the following measures:

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Location

Most Popular Landmarks

  • British Museum347 m
  • Somerset House1.1 km
  • Piccadilly Circus1.4 km
  • Southbank Centre1.6 km
  • London Eye1.9 km

About the Neighbourhood

Camden is known for: street food, laid-back atmosphere, alternative

London Travel Guide

Learn about London on KAYAK

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