Rooms small and bathroom had damaged shower door with dangerous sharp metal protruding. Bar advertised but closed during stay. For £180 it was ok value but after we booked they were advertising £500+ which would have been a ripoff.
4 stars
Park Grand Hyde Park
78-82 Westbourne Terrace, London, W2 6QA, United Kingdom
London, United Kingdom
See location+44 20 7262 4521Overview
The Park Grand London Hyde Park is a four-star hotel in London’s West End and only 1,300 feet from Heathrow Express and Paddington Station for easy access to the entire city. The Underground offers access to Oxford Street Shopping in just a few minutes and Hyde Park is only a 10-minute walk from the hotel. This air-conditioned hotel is 10 miles from London City Airport and 12 miles from Heathrow Airport. It offers 119 well-equipped guestrooms and suites.
All guests to the hotel have access to complimentary high-speed wireless Internet as well as a full English breakfast each morning. Guests have access to smartphone services during their stay with unlimited local calls and international calls to certain countries. Rooms are equipped with a 37-inch LCD television with satellite channels and a direct-dial phone. Some rooms include kitchenettes so guests can cook and entertain.
The hotel has a selection of daily newspapers for guests along with laptop-sized safes available. Fax and photocopy services are provided along with concierge services and multilingual staff. There are also laundry and dry-cleaning facilities available at the hotel.
In addition to a breakfast buffet, the hotel has a bar that serves a large assortment of alcoholic beverages, non-alcoholic beverages, and savory snacks. Several restaurants are in walking distance of the hotel including Bizzarro, Java U, Sheila’s Café, London Shell Co. and more.
Attractions in the area include Dance Art Studios, Prince of Wales Paddington, Ross Nye Stables, and Bluemoon College. The Hyde Bar and the Magic Hour are also popular destinations.
Latest deals for Park Grand Hyde Park
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.
Amenities at Park Grand Hyde Park
- Restaurant
- Room service
- Free Wi-Fi
- Parking
- Laundry service
- Laundry facilities
- Hairdryer
- 24hr front desk
- Safe
- Air-conditioned
Accessibility and suitability
- Non-smoking rooms available
- Elevator
Laundry
- Laundry facilities
- Laundry service
Services and conveniences
- Room service
- 24hr front desk
Basics
- Free Wi-Fi
- Air-conditioned
Parking and transportation
- Parking
Bathroom
- Hairdryer
Dining
- Restaurant
General
- Storage available
Health and safety
- Safe
Reviews of Park Grand Hyde Park
7.0
Good
4128 verified ratings
Wonderful
1041
Very good
736
Good
817
Okay
472
Fair
468
Mediocre
239
Poor
355
Summary of reviews
Guests say
Guests appreciated the great location of the hotel, especially its proximity to Paddington Station and Hyde Park. However, many reviews highlighted issues with room size, describing them as small and cramped. Cleanliness was also a concern, with some guests reporting dirty corridors and uncertainty about the cleanliness of their rooms. Despite these drawbacks, the staff received praise for their friendliness and helpfulness, making the stay more enjoyable for some guests.AI-generated from customer reviews
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7.1 out of 10
2116 reviews
7.9 out of 10
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4.6 out of 10
8 reviews
6.3 out of 10
2 reviews
6.6 out of 10
6 reviews
All reviews
Pros (+) Great location near Paddington Station and Hyde park. Beds were good size and staff was pretty accommodating
Cons (-) For the money the rooms were small. Seemed like they squeezed two large beds into a room that was meant for one. Lobby smelled like cigarette smoke. It’s an old building so the walls are very thin. The people above us decided to have a party the night before we had an early flight. After complaining multiple times to the front desk they did their best to keep the people above us from being too noi...
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Pros (+) It was available last minute and was cheap (definitely got what I paid for), the exterior is gorgeous (looks much nicer outside), the location can't be beat - 5 minute walk to Paddington tube station. Staff very friendly
Cons (-) Broken/rusted side table lamps, stained/ripped sheets and towels, moldy grout in shower, walls paper thin (very loud), food choices were few and unappetizing.
Pros (+) We very much enjoyed our stay. Very close to Paddington station which made the trip from Heathrow very easy on the Heathrow express. They provide a "handy phone" a mobile phone for use during your stay. This was fantastic as we could call back to the USA for free! Additionally, it provided a local phone with internet access while we were away from Wi-Fi which made navigating the city very easy. Pr...
Cons (-) Breakfast was supposed to be included but the hotel said it was not. We are being reimbursed by the booking company.
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Pros (+) Clean
Cons (-) Noisy air conditioning unit (even when turned off), light from hallway was shining through door, ventilator noise from outside windows, green light from smoke detector.
Pros (+) I cannot accurately give input as they moved us to a different hotel and tried to charge us for breakfast even though it was supposed to be included. Felt scammed.
Cons (-) They moved us across the street to a different hotel. We didn't even stay at the hotel I'd booked. Felt like a scam.
Location
78-82 Westbourne Terrace, London, W2 6QA
What's nearby
- Hyde Park1.1 km
- Oxford Street1.7 km
- Harrods2.2 km
- Buckingham Palace3.1 km
- Piccadilly Circus3.2 km
- Leicester Square3.5 km
- British Museum3.7 km
- Trafalgar Square3.7 km
- Charing Cross3.7 km
- Central London3.8 km
- Strand4 km
- Big Ben4.2 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Park Grand Hyde Park
Low season | January |
|---|---|
High season | October |
Average price (weeknight) | C$ 280 |
Average price (weekend night) | C$ 272 |
When to book a room at Park Grand Hyde Park
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in LondonGood to know
Value for money | 7.2 |
|---|---|
Distance to downtown | 4.2 km |
Nearest Airport | London City |
Distance to airport | 15.9 km |
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