Palazzo Alexander Hotel

Via Santa Giustina 48, 55100 Lucca, Tuscany, Italy
+39 058 358 3571

Cheapest
rate per night

9.0

Excellent
based on 569 reviews
Palazzo Alexander Hotel - Lucca, Tuscany, Italy
Wed. 25/11
-
Thu. 26/11
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Provider Nightly total
Hotels.com C$ 159
Snaptravel C$ 184
Stayforlong C$ 187
Hotels.com
Snaptravel
Stayforlong

Good to know

Value for money

8.8

Distance to city centre

0.4 km

Location rating

9.6

Nearest Airport

Florence Peretola

Distance to airport

56.7 km

Rooms

Wed. 25/11
Thu. 26/11

Superior Rooms

C$ 184+

Bed type
Provider
Nightly base price
Unknown
C$ 184 per night
Unknown
C$ 187 per night
Unknown
C$ 230 per night

Standard Rooms

C$ 159+

Bed type
Provider
Nightly base price
Unknown
C$ 159 per night

Reviews

Pros

Cons

Traveller rating

189
25
9
1
0

Time of year

Traveller type

Show reviews that mention

+
  • Mediocre
    Apr. 2016
    2.5

    Horrible hotel

    The location is close to restraunts and shopping. It is quite a walk from the train station. Take a cab.

    The electricity and plumbing are old and don't work well. It was extremely hot and too loud to sleep with the window open. They said we couldn't turn on the air conditioning and didn't offer a fan. We were up all night hearing the people above us. The complimentary breakfast gave us food poisoning.

  • Excellent
    Sep. 2015
    10.0

    Fabulous hotel in old town Lucca

    Mario the business owner was beyond friendly, efficient and informative. Breakfasts were feasts of hot and cold food well beyond the usual continental breakfast. An elevator was also a welcome surprise in this old palazzo.

  • Good
    Nov. 2010
    6.7

    Location is ideal for exploring Lucca-close to historic centre, restaurants,etc., but in a quiet street away from noise. Staff are excellent- called different restaurants to arrange for dinner reservations tho I had left it too late- going out of their way to deal with requests. Hotel is charming, breakfast is substantial.

    I was in a single room that was for disabled guests and had some features in the bathroom that were inconvenent- no self-contained shower stall-only a tiled area next to the toilet- that made for a wet floor. wheelchair users would appreciate this but i didn't. No towel racks either-maid used the hand rail for the toilet to hang towels. These are minor issues that can be easily rectified.

  • Good
    Oct. 2010
    6.3

    There was a traditional feel to the room and the staff were always most helpful with any queries. Breakfast in the breakfast room was also very pleasant.

    There were a couple of minor points about the room that needed attention - eg some of the parquetry floor was lifting which could catch your feet.

  • Good
    Oct. 2010
    7.7

    Attentive and very polite staff plus the sensibly long hours for breakfast.The location meant we could reach all parts easily but not have a lot of noise

    In an ideal world would have liked larger bathroom and wider single beds

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About

Overview

A stay at Palazzo Alexander Hotel places you in the heart of Lucca, within a 10-minute walk of Piazza Napoleone and Guinigi Tower. Featured amenities include complimentary wired Internet access, a computer station, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

9.0 Excellent

based on 569 reviews

9.3

Cleanliness

9.1

Comfort

9.7

Staff

8.8

Value for money

Check in

2:00 PM

Check out

11:00 AM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Wine glasses
Electric kettle
Business centre
Wake-up service
Entire unit wheelchair accessible
Wi-Fi available in all areas
Daily housekeeping
Fax/photocopying
Family rooms
Concierge service
Cribs available
Currency exchange on-site
Fire extinguisher
Laundry facilities
Ironing service
Laundry service
Flat-screen TV
Fold-up bed
Free toiletries
Fruits
Room service
Smoke alarms
Hardwood or parquet floors
Heating
Tour desk
Bicycle rental
Hypoallergenic
Hypoallergenic pillow
Books, DVDs, music for children
Hot tub
Interconnected room(s) available
Cycling
Key access
No smoking
Cooking classes
Bar/Lounge
Express check out
Hairdryer
Horse riding
Cable or satellite TV
24-hour security
Air-conditioned
Newspapers
Non-feather pillow
Airport shuttle (surcharge)
Babysitting/child services (surcharge)
Pants press
Complimentary breakfast
Free Internet
Pets not allowed
Parking (surcharge)
Private bathroom
Private check-in/check-out
24hr front desk
Storage available
Private parking
Shuttle service (additional charge)
Quiet street view
Wedding services
Free Wi-Fi
Radio
Raised toilet
Disabled Access
Roll-in shower
Towels
Safety deposit box
Seating area
Elevator
Library
Shampoo
Shared lounge/TV area
Shower
Shower cap
Shower chair
Accessible by elevator
Adapter
Slippers
Socket near the bed
Sofa
Alarm clock
Sofa bed
Soundproof rooms
Soundproofing
Bidet
Spa bath
Body soap
Bottle of water
Breakfast in the room
Tea/coffee maker
Telephone
Toilet
Toilet paper
Children's television networks
Toilet with grab rails
Safe
Toothbrush
Trash cans
Coffee machine
TV
Upper floors accessible by elevator
Valet parking
Desk
VIP room facilities
Walk-in shower
Wardrobe or closet

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Photos

All Photos (35)
Bedroom (9)
Lobby (1)
Lounge (1)
Restaurant (4)

Location

Most Popular Landmarks

  • Museo di Palazzo Mansi 72 m
  • Biblioteca Statale di Lucca 175 m
  • Lucca City Hall 206 m
  • Giacomo Puccini Museum 212 m
  • Casa di Puccini 214 m
  • Church of San Michele in Foro 266 m

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Hotels Europe Italy Tuscany Lucca Palazzo Alexander Hotel