Services and conveniences
Dining
Pool and spa
Accessibility and suitability
Laundry
Basics
Parking and transportation
Bathroom
Things to do
Health and safety
Media and entertainment
Outdoor
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's customer service?
The hotel offers excellent customer service, as mentioned by many guests in their reviews. They have received praise for their attentive and accommodating staff, who go above and beyond to ensure a pleasant stay.
Are the rooms well-maintained and comfortable?
Guests have consistently highlighted the immaculate cleanliness and comfort of the rooms. They are well-appointed with modern amenities and provide a comfortable and pleasant stay experience.
Is the hotel conveniently located for exploring the city?
The hotel boasts a prime central location, making it convenient for guests to explore the city's attractions. It is also close to various landmarks and places of interest, offering easy access to the best of Macau.
What dining options are available at the hotel?
The hotel offers a variety of dining options, including a restaurant, bar/lounge, and coffee shop. Guests have also appreciated the personalized service, such as receiving a birthday cake automatically prepared for a partner's birthday.
Is there anything to be aware of regarding the hotel's pantry and mini-bar?
Some guests have mentioned that the pantry items are priced relatively high, and the mini-bar items are preset and cannot be removed. However, the hotel's overall offerings and amenities have been positively reviewed, providing a comfortable and enjoyable stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned the large and nice views from the rooms, so consider requesting a room with a view for a more enjoyable stay.
Be Mindful of Smoking Rooms
Some guests noted that there was a whiff of smoke in non-smoking rooms, so if you are sensitive to smoke, it may be best to confirm the room's smoking status upon check-in.
Check the Pantry Prices
Guests found the prices in the pantry to be high, and some were disappointed by the lack of complimentary items. Consider exploring nearby dining options for more budget-friendly choices.
Be Aware of Insect Issues
Some guests experienced insect bites at the hotel's bar. If you plan to visit the bar, it may be wise to use insect repellent as a precaution.
Consider Free Mini-Bar Options
Some guests were disappointed by the lack of complimentary items in the mini-bar and the inability to remove preset items. If this is important to you, consider inquiring about mini-bar options before booking.
Request Handheld Shower Option
Several guests mentioned that the showers only had fixed shower heads and suggested having a handheld option as well. If this is important to you, consider requesting a room with a handheld shower.
Enjoy the Central Location
Many guests appreciated the hotel's central location, making it convenient for exploring nearby attractions such as Guan Yin Statue, Largo do Senado, and Fortaleza do Monte.
Be Prepared for Under-Staffed Check-in/Check-out
Some guests noted that the check-in and check-out process was under-staffed, so it may be helpful to allow extra time for these procedures.
Inquire About Birthday Surprises
Guests were pleasantly surprised by the hotel's gesture of preparing a cake for their partner's birthday. If you're celebrating a special occasion, consider inquiring about any special arrangements the hotel can offer.
Be Cautious at the Casino
One guest mentioned an accident in the casino's toilet. While this is an isolated incident, it's always wise to be cautious in public areas.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Wynn Macau is located at Rua Cidade de Sintra in Macau Peninsula, 3.7 km from the centre of Macau. Guan Yin Statue is the closest landmark to Wynn Macau.
Check-in time is 3:00 PM and check-out time is 12:00 PM at Wynn Macau.
Yes, Wynn Macau offers free Wi-Fi.
Wynn Macau is 4.6 km from Macau. Wynn Macau is 27 km from Zhuhai.
Yes, Wynn Macau has a pool on-site.
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