Globales Acis & Galatea

I liked the face that check-in and check-our was quick!

No lift or mini bar on the ground floor from room 305.

Location was great, close to the airport, in a quiet residential section of the city. Within walking distance to the Metro, city bus hub, shops, grocery stores and banks and restaurants. Our building and room was immaculate! Microwave , kettle and small bar fridge was provided. Roof top pool and deck on main building was easily accessed.

Breakfast lacked variety and the one breakfast staffer was not very friendly. I require a gluten free diet related to a medical condition and it was provided upon request. However, there did not seem to be recognition of issues of cross contamination with food that contains gluten ie : same toaster. The hotel seems have focus on business clients. Limited resources for tourists ie. attractions, parks, historical sites information. Front desk staff were helpful when asked for directions, transportation and the community. There was no computer/printer that guests could have access to as there usually is in other hotels,I was told that guests usually brought their own laptops.

I was in Madrid for a conference, so the location (25 minute walk to IFEMA) was perfect, though it is about a 10 minute walk from the nearest metro, which takes approx 30 minutes to central madrid. I liked the fridge and cutlery in my room, which meant I could save money by eating in some days! The airport transfer is another plus.

My room was very tidy and clean but it was definitely on the small side- for example, I could barely open the fridge as the bed was in the way. This wasnt really a problem as I wasnt in madrid for long.