Hotel is understaffed but friendly. The hotel is very basic with zero amenities in the room. Shuttle to/ from airport stops running at 19:00.
4 stars
Hotel Best Osuna
Photos of Hotel Best Osuna
Overview
Situated under a 20-minute walk from Torre Arias Metro Station, Hotel Osuna Feria Madrid offers guests an ideal base when in Madrid. It provides a fitness center, as well as a rooftop terrace, an outdoor pool and a 24-hour reception.
Guests of this 4-star hotel can plan excursions with the assistance of the tour desk. Airport transfers, a dry cleaning service, a laundry service and babysitting/child services are available upon enquiry.
Rooms at Hotel Osuna Feria Madrid are comfortable and provide a refrigerator. All rooms are air conditioned and have wireless internet access.
In-house dining options include H20 Restaurant, which is an ideal spot to enjoy a meal. For guests who would like to relax with a drink of an afternoon, the on-site lounge bar provides the ideal spot.
Madrid-Barajas Airport is a 10-minute drive from the hotel. Plaza de Oriente and Royal Palace of Madrid are a brief car trip from the property.
Latest deals for Hotel Best Osuna
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.
Amenities at Hotel Best Osuna
- Outdoor pool
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Free airport shuttle
- Shuttle service (free)
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
General
- Window
- Quiet street view
- Seating area
- Garden view
- Inner courtyard view
- Sofa
- Soundproof rooms
- Telephone
- Pool view
- Storage available
Accessibility and suitability
- Entire unit located on ground floor
- Disabled Access
- Elevator
- Accessible by elevator
- No smoking
- Non-feather pillow
- Upper floors accessible by elevator
- Upper floors accessible by stairs
- Designated smoking area
Services and conveniences
- Wake-up service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Key card access
- 24hr front desk
Bathroom
- Additional toilet
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Private bathroom
Dining
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Refrigerator
- Vending machine (drinks)
Parking and transportation
- Shuttle service (free)
- Parking
- Free airport shuttle
- Private parking
Bedroom
- Extra-long beds (> 2 metres)
- Socket near the bed
- Clothes rack
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- TV
Outdoor
- Terrace/Patio
- Balcony
- Garden
Laundry
- Laundry facilities
- Ironing service
- Laundry service
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Babysitting or child care
- Cribs available
Things to do
- Golf
Pool
- Outdoor pool
Reviews of Hotel Best Osuna
7.7
Good
5301 verified ratings
Wonderful
1241
Very good
841
Good
1096
Okay
624
Fair
664
Mediocre
350
Poor
485
Summary of reviews
Guests say
Guests have reported a series of negative experiences at the hotel, particularly highlighting poor service, unclean facilities, and rude staff. Many felt stranded and dissatisfied with the overall management. However, some guests appreciated the hotel's convenient location and helpful staff in certain situations, indicating that there are redeeming qualities amidst the issues.AI-generated from customer reviews
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Score by provider
7.7 out of 10
2213 reviews
8 out of 10
61 reviews
8.5 out of 10
1 review
5.9 out of 10
2 reviews
All reviews
Cons (-) A la hora del transporte al aeropuerto, me tuvieron esperando más de media hora porque se encontraba un pasajero desayunando, y por casi pierdo el avión sin importarles mi horario de salida del vuelo, se supone que tienen traslados las 24 horas
Cons (-) do yourself a favor and at all costs do not book at this hotel. we were staying in Barcelona and had to leave early due to a pending Hurricane bearing down on our home in Florida, on 1hr notice we took an overnight train from Barcelona to Madrid which arrived at 12:30AM. while we were on the train my son booked this hotel and which charged an exorbitant amount simply to stay for the night (arrive ...
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Location
Luis De La Mata 18, 28042 Madrid
What's nearby
- Las Ventas4.8 km
- Community of Madrid Sports Center5.9 km
- Estado Santiago Bernabéu6.4 km
- Paseo de la Castellana6.5 km
- Parque del Retiro7.3 km
- Plaza de Cibeles7.7 km
- Museo del Prado8 km
- Teatro Español8.5 km
- Plaza de Santa Ana8.5 km
- Puerta del Sol8.6 km
- Madrid City Centre8.7 km
- Plaza Mayor9 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Best Osuna
Low season | August |
|---|---|
High season | October |
Average price (weeknight) | C$ 138 |
Average price (weekend night) | C$ 133 |
When to book a room at Hotel Best Osuna
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Nearby hotels and places to stay
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See most recommended stays in MadridGood to know
Value for money | 7.5 |
|---|---|
Distance to downtown | 8.7 km |
Nearest Airport | Madrid Barajas |
Distance to airport | 5.1 km |
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