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BYPILLOW The Citadel
3 stars

BYPILLOW The Citadel

Calle Espejo 2, Piso 2, 28013 Madrid, Spain
Madrid, Spain
See location+34 917 568 257
C$ 86

rate per night

based on 1506 reviews
1,506 reviews
Room type
Nightly total
Standard Room
C$ 86
Superior Room
C$ 96
Double room
C$ 129

Photos of BYPILLOW The Citadel

About BYPILLOW The Citadel

  • Hostel Room
    An affordable stay with shared facilities
  • Freebies
    This stay includes Wi-Fi for free
Situated in Madrid, 200 metres from Mercado San Miguel, BYPILLOW The Citadel features air-conditioned rooms with free WiFi and a tour desk. The property is located 350 metres from Plaza Mayor, 600 meters from Puerta del Sol and 350 metres from Royal Palace of Madrid. The property is 700 metres from Gran Via and 5 km from Casa de Campo. At the guest house, rooms are equipped with a wardrobe, a flat-screen TV, a private bathroom, bed linen and towels. Puerta de Toledo is 1.5 km from BYPILLOW The Citadel, while Temple of Debod is 1.5 km from the property. The nearest airport is Adolfo Suarez Madrid-Barajas, 24 km from the accommodation, and the property offers a paid airport shuttle service.

Latest deals for BYPILLOW The Citadel

Wed 24/7
Thu 25/7
Standard Room
bed type unknown
1 double bed
1 double bed
Superior Room
bed type unknown
bed type unknown
bed type unknown
Double room
bed type unknown
bed type unknown
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.

Amenities at BYPILLOW The Citadel

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Internet
  • Hairdryer
  • 24hr front desk
  • No smoking
  • Air-conditioned
  • Bicycle rental


  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Body soap
  • Linens
  • Towels
  • Fire extinguisher
  • Air-conditioned
  • Shampoo
  • Heating
  • Trash cans
  • Conditioner


  • Hairdryer
  • Toilet
  • Toilet paper
  • Shower
  • Private bathroom


  • Socket near the bed
  • Wardrobe or closet
  • Sofa bed

Services and conveniences

  • Bottle of water
  • Tour desk
  • 24hr front desk

Media and entertainment

  • Flat-screen TV
  • TV

Accessibility and suitability

  • No smoking
  • Elevator


  • Electric kettle
  • Minibar


  • Hardwood or parquet floors
  • Storage available

Parking and transportation

  • Airport shuttle (surcharge)


  • Iron and ironing board


  • Desk

Things to do

  • Bicycle rental

Health and safety

  • Daily housekeeping

Reviews of BYPILLOW The Citadel

Very good1,506 verified reviews
Pros +
Cons -

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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more

They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.

What can I expect from the hotel's location?

The hotel is marvellously located between Plaza Mayor and Opera, with the amazing San Miguel market just two minutes away. It's a fabulous buzzing area, and the location is excellent, close to many main Madrid attractions.

How are the hotel's rooms and cleanliness?

The rooms are clean, modern, and comfortable. They are surprisingly comfortable for their category, with nice beds and a great staff. The hotel also offers a big and comfortable room with an excellent location.

What are the hotel's unique amenities?

The hotel provides a password to enter the hotel and room, which offers a perfect sense of security. Additionally, the rooms come with a kettle, coffee, and biscuits, providing a nice extra bonus for guests.

What is the hotel's customer service like?

The staff are very friendly and accommodating, with a helpful and smooth check-in process. They are also very friendly and speak English well, providing excellent service to guests.

How is the hotel's value for money?

The hotel offers great value for money, with a good price for the city center. It is a great last-minute price and a nice location, making it a fantastic choice for visitors.

The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more

They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.

Opt for a Room with a View

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Take Advantage of the Location

The hotel's location is highly praised for its proximity to major attractions, metro stations, and the San Miguel Market. Guests found it convenient for exploring the city on foot.

Consider Noise Levels

Some guests noted that the building can be noisy, especially if you are a light sleeper. It may be beneficial to request a quieter room or bring earplugs if noise is a concern.

Be Mindful of Check-in Times

Reception is only manned from 2 pm to 10 pm, so if you need to leave luggage early in the morning, it's advisable to speak with the cleaner who arrives around 10 am for secure storage.

Check Room Amenities

Guests appreciated the in-room facilities such as the kettle with tea, coffee, and biscuits, as well as the availability of a steamer. Checking for these amenities in your room can enhance your stay.

Note the Building Entrance

The hotel is situated on one floor of a building that also contains private flats. Some guests found the shared entrance and noise from other residents to be a downside, so it's worth considering if this is a concern for you.

Be Aware of Bathroom Conditions

Several guests mentioned issues with bathroom odors and drainage. It may be helpful to inquire about the condition of the bathroom or request a room inspection upon arrival.

Utilize Keyless Entry

Guests appreciated the convenience of keyless entry to the hotel and rooms. This feature can make access easier and more secure during your stay.

Check for Special Offers

Some guests mentioned receiving room upgrades, so it may be worth inquiring about any available special offers or upgrades during the booking process or at check-in.

Consider Nearby Dining Options

The hotel's location offers a variety of dining choices nearby, including restaurants, bars, and coffee places. Exploring these options can enhance your overall experience.


Calle Espejo 2, Piso 2, 28013 Madrid

What's nearby

  • Mercado de San Miguel127 m
  • Plaza de la Villa136 m
  • Plaza Mayor215 m
  • Plaza de Oriente290 m
  • Palacio Real de Madrid0.4 km
  • Puerta del Sol0.5 km
  • El Oso y el Madroño0.6 km
  • El Rastro0.7 km
  • Templo de Debod1.1 km
  • Museo Thyssen-Bornemisza1.3 km
  • Plaza de Cibeles1.5 km
  • Museo Naval1.5 km



Check in anytime after 2:00 PM, check out anytime before 11:00 AM


Cancellation/prepayment policies vary by room type and provider.

When to book a room at BYPILLOW The Citadel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

Top tips for your stay at BYPILLOW The Citadel

  • How long should you stay at BYPILLOW The Citadel? KAYAK users usually book their rooms here for 3 days.

FAQs when booking at BYPILLOW The Citadel

  • Where is BYPILLOW The Citadel located?

    BYPILLOW The Citadel is located at Calle Espejo 2, Piso 2 in Ópera, 0.6 km from the centre of Madrid. Mercado de San Miguel is the closest landmark to BYPILLOW The Citadel.

  • When is check-in time and check-out time at BYPILLOW The Citadel?

    Check-in time is 2:00 PM and check-out time is 11:00 AM at BYPILLOW The Citadel.

  • Does BYPILLOW The Citadel offer free Wi-Fi?

    Yes, BYPILLOW The Citadel offers free Wi-Fi.

  • How far is BYPILLOW The Citadel from the airport?

    BYPILLOW The Citadel is 13.6 km from Madrid Barajas.

  • How does KAYAK find such great BYPILLOW The Citadel hotel deals?

    KAYAK scours the web for all room deals available at BYPILLOW The Citadel in Madrid and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at BYPILLOW The Citadel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for BYPILLOW The Citadel.

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Good to know

Value for money


Distance to downtown

0.6 km

Nearest Airport

Madrid Barajas

Distance to airport

14.1 km