Location - close to airport but still in a neighborhood with good restaurants, and shops, pharmacy etc within easy walking distance. Friendly helpful staff!
shuttle is 1st come, 1st serve so lined up at 545 for 6am shuttle there were 7 ahead of us and I asked if there would be room for all. They could not say until the driver told them how many guests had boarded at the other hotel the shuttle serves. We were departing from T4 which is 20-25 minutes away so took a taxi -glad we did -the cost was almost 20 euro but reduced the stress
Friendly, fast and convenient check in. Plus it's very convenient to the airport.
Perfect overnight stay when traveling internationally
Very easy to find the shuttle van. Shuttle was on time and fast. I was traveling through Madrid on my back to the states. I needed somewhere to sleep overnight before I caught next flight out in the morning. Very near the airport — quick and convenient. It is a basic hotel with nothing fancy — but I didn’t need anything fancy. They do allow smoking in this hotel, so make sure to ask for a non-smoking room.
The hotel was a typical airport hotel in that everyone was there for one night before catching a plane to their next destination (in my case, home). It was fine and the breakfast started about the same time as the first folks headed back to the airport. They do a good job getting people checked in and checked out. The shuttle to the airport is efficient.
It is a typical airport hotel catering to the one night stay folks on their way to someplace else. The noise ends at 1am with the last arrivals and starts at 3:30am with the first departures.
Front desk was particularly helpful and friendly, making sure we had our 300am wake up call.
I checked in late to crash before catching an international flight home the next morning. Nice breakfast buffet under 10 EU. The shuttle to the airport runs every 30 min and got to the airport in about 10 minutes! There are restaurants and bars nearby, which is not always the case for airport hotels.
Very good for stay near the airport. Free shuttle. Walkable to a plaza with restaurants, so you aren't just stuck in the hotel. Hotel was pretty nice for the money.
Tricky for families with more than one child- they won't allow more than 3 in any room.
It was no-nonsense, which was perfect for a layover with an early morning flight out.
I didn't like that the airport shuttle was full, especially since there was no communication about reserving the shuttle, or needing to get in line early. I had to take a taxi to the airport.
Nice shower and slept well.
When I asked about the morning shuttle I was told it left every half hour. It would've been helpful if the desk had mentioned that there was usually a line and you might have to stand for an hour waiting your turn. I would've come down earlier to be on time at the airport.
Don't bother with the "free" airport shuttle
Hotel is clean, economical, and comfortable. The bathrooms are large and there is ample space.
The shutte service, which is one of the main selling points of an airport hotel, was just about useless. It doesn't run during lunch or dinner, it doesn't run late. It stops at other hotels first, the shutte showed up almost completely full and there were about 20 of us waiting, only three got on. It also costs 20 euro for the 5 min drive to the airport. Better to spend an extra 40 euro and stay at a nicer hotel with its own shuttle.
Convenient and Pleasant
Clean and new. Comfortable bed. Friendly staff. Spacious shower. Breakfast was free and quite impressive: crêpes, croissants, pain au chocolat, jellies and preserves of different kinds, nutella, cereal, and much more.
Lunch and dinner items from the little cafe next to reception were not so impressive. We ordered a pizza for 10 euro and when it came out it was a microwaved frozen pizza. The cream of mushroom soup (5 euro) was no good either; think primordial.
This shower was amazing. Clean facilities.
You could tell it's an airport hotel because the staff are not overly helpful or friendly sand don't tell you about the amenities.
The hotel is a 5-minute drive from the airport and 1.9 mi (3 km) from IFEMA Trade Fair and the Municipal Congress Hall and 3.1 mi (5 km) from the Wanda Metropolitano stadium. The rooms are designed for relaxation: comfy beds, double glazing, LCD TV, heating (October to April) or A/C (May to September). Free WIFI. Relax at the bar or restaurant. Free hotel-airport shuttle every 30 min from 6am to 11:30pm (no service at 11am or 7:30pm) and airport-hotel from 6:30am to midnight (no service at 10:30am or 7pm)
Based on 17,228 reviews
Policies vary by room type and provider.