Dream Castle Hotel

The only advantage of the hotel that close to the Disney parks and have a free shuttle from the hotel to the parks. That’s all.

I have just checked out from the hotel with really bad experience. My vacation was ruined because of the multiple incidents since the first night of my stay. My son had bitten by bed bugs and only hotel management offered to exchange the room and unfortunate it was smaller room than what I had before and the generous compensation is to wash my cloths that had been in contact with the beds. They claimed that no bed bugs in the room but I have doubts about it. Also the new room has a leaking sink and it got fixed after I had to report it two times. Housekeeping is really poor. All what they do is fixing the beds and replacing the towels. One day the trash pin was overfilled and they have not empty it. The complementary breakfast is another story, same options everyday with low quality and no variety at all. Unfortunate that I had stayed there even though this is my second time after 8 years but this time it was NOT pleasure at all. Hope the hotel management take a serious measure to overcome their flaws. Thank you.