Kertanegara Premium Guest House

Location was really good, a really pleasant walk through some of the nicer streets we struck while in Indonesia. The hotel is clean and has a lovely feel to it with wooden staircases and nicely decorated areas - felt quite spacious. Beds were comfy, bathroom was ok, maybe a little small. Breakfast was limited but fine. Not too far away from the train station.

although the room is small, i can see that the designer paid attention to every detail because the room is well-designed—every inch of the room doesn't go wasted. ITS LOCATION, take a walk for 10-15 minutes and you already past mini-market (good news: it's not indomart nor alfamart i forgot the name but they sell premium quality of fruits), japanese restaurant, mall, gift shop, one of city attraction (Ijen Boulevard), etc. Also, it only took 15 minutes to the new station of malang by car.

the staff didn't ask whether my card is debit or credit, so my check-in experience took longer than it should, the room is quite small, one of the bed lamps doesn't work.

The hotel was very clean and the bed was really comfortable, a really big room too. We noticed that lots of the reviews complained about the wifi so we were a bit worried but our wifi was excellent! The male receptionist and marketing manager were really helpful when we had made a mistake with our booking and they were able to put us in the correct room!

The woman on reception was incredibly unhelpful whenever we asked for information. We needed to find a scooter rental and laundry and besides telling us that the hotel's laundry and scooter rental wouldn't open until the next day, she made 0 effort to try to give us another suggestion.