Pros (+) The woman who checked us in was excellent ! She really went out of her way to make sure our stay was as comfortable as possible. The best front desk experience I have ever had.
Cons (-) Needed larger towels in the pool area
2 stars
Holiday Inn Express & Suites Malone
Photos of Holiday Inn Express & Suites Malone
Overview
Within a 50-minute drive of Massena International Airport, Holiday Inn Express & Suites Malone provides a Jacuzzi, an indoor pool and free Wi-Fi. It also features a safe, a business centre and laundry facilities.
The hotel provides a laundry service and a dry cleaning service. A fitness center is available to those wishing to keep active while away.
Rooms at Holiday Inn Express & Suites Malone are equipped with tea and coffee making facilities, hair dryers and refrigerators.
The hotel provides easy access to Paddock Building and Malone Freight Depot. Hogansburg and Duane are situated an easy car ride from the property.
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Amenities at Holiday Inn Express & Suites Malone
- Indoor pool
- Fitness centre
- Free Wi-Fi
- Coffee machine
- Free parking
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
- Cable or satellite TV
- Free toiletries
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Air-conditioned
- Free toiletries
- Heating
Bathroom
- Bathtub
- Hairdryer
- Toilet
- Shower
- Private bathroom
Accessibility and suitability
- Non-smoking rooms available
- Disabled Access
- Elevator
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
General
- Telephone
- Seating area
- Sofa
Services and conveniences
- ATM on-site
- Business centre
- 24hr front desk
Pool and spa
- Hot tub
- Indoor pool
Media and entertainment
- Cable or satellite TV
- Flat-screen TV
Dining
- Refrigerator
- Coffee machine
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Free parking
Workspace
- Desk
Family friendly
- Complimentary breakfast
Fitness
- Fitness centre
Reviews of Holiday Inn Express & Suites Malone
8.1
Very good
183 verified ratings
Wonderful
130
Very good
22
Good
13
Okay
4
Fair
6
Mediocre
3
Poor
5
Summary of reviews
Guests say
Guests appreciated the cleanliness and the helpfulness of the staff, noting that the service was excellent. However, there were complaints about the breakfast options being limited and the room sizes being smaller than expected. Some guests also mentioned issues with the value for the price paid, particularly in comparison to other areas. Overall, while the hotel has its strengths, there are areas that require attention.AI-generated from customer reviews
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Score by provider
7.9 out of 10
135 reviews
8.5 out of 10
31 reviews
10 out of 10
1 review
All reviews
Location
3351 State Route 11, Malone, NY 12953
What's nearby
- Malone Freight Depot1.5 km
- Anselm Lincoln House1.7 km
- Wilder Homestead8.2 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Holiday Inn Express & Suites Malone
Low season | July |
|---|---|
High season | May |
Average price (weeknight) | C$ 274 |
When to book a room at Holiday Inn Express & Suites Malone
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in MaloneGood to know
Value for money | 7.5 |
|---|---|
Distance to downtown | 1.7 km |
Nearest Airport | Massena Richards Field |
Distance to airport | 43.1 km |