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|"Centrally Located and excellent staff!"||(in 5 reviews)|
|"Very nice service at all."||(in 4 reviews)|
|"The grounds staff were friendly."||(in 5 reviews)|
|"The staff does not speak english, OK it is not a bid deal."||(in 1 review)|
Almost excellent service
We liked the hospitality of the majority of the staff. Ramon, Miguel and Gustavo was very attentive to our needs. Top of the line service. Food was on point.
As a group of 16 consumed a grip load of alcohol, the bar closed the staff as instructed by there higher ups did not allow outside liquor. Which is very understandable when the remains open. But not in this case bar closed and we couldnt bring in liquor. MANAGEMENT: Learn how to treat people that was bringing a lot of money for a 6 night trip fairly. Train your staff how to direct themselves respectfully (Alberto did a horrible job) . There is ways how to say no, but this looked like he a stick up his rear all day. Not to mention the year before we 26 of us had traveled to Mazatlan and also, stay at Olas Altas Inn. Next trip we will decide (possible another 26 of us) where we stay and yes just for a couple of uneducated or untrained employees.
Close to the beach
Needs some basic repairs ( lighting, ceiling fan, bath drain flow)
Olas Altas Inn Hotel & Spa offers comfortable 4-star accommodation in Mazatlan. It also features an express check-in and check-out feature, a sauna and an outdoor pool.
A wide range of premium services are available for guests of Olas Altas Inn Hotel & Spa, such as valet parking, a currency exchange and babysitting/child services. Staff are available 24 hours a day and can help with booking tours and tickets.
The hotel has 80 rooms that are equipped with all the necessities to ensure a comfortable stay.
Those wishing to eat at the hotel can head to the on-site restaurant, open for breakfast and dinner. Guests are welcome to relax with a beverage on the bar's terrace.
Olas Altas Inn Hotel & Spa is less than a 30-minute drive from General Rafael Buelna International Airport and Acuario Mazatlan is a brief walk away. Guests will find plenty to see and do in the area, with Estrella del Mar Golf Course and Playa Olas Altas a short car ride away.
based on 201 reviews
Policies vary by room type and provider.
Olas Altas Inn Hotel & Spa is located at Ave Del Mar No 719, 3.6 km from the centre of Mazatlán. Acuario Mazatlan is the closest landmark to Olas Altas Inn Hotel & Spa.
Check-in time is 3:00 PM and check-out time is 12:00 PM at Olas Altas Inn Hotel & Spa.
Yes, Olas Altas Inn Hotel & Spa offers free Wi-Fi.
Yes, Olas Altas Inn Hotel & Spa offers free parking.
No, Olas Altas Inn Hotel & Spa does not offer free airport shuttle service.
Olas Altas Inn Hotel & Spa is 18.7 km from Mazatlán Gen Rafael Buelna.
No, pets are not allowed at Olas Altas Inn Hotel & Spa.
Yes, Olas Altas Inn Hotel & Spa has a pool on-site.