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|"Friendly staff and clean rooms"||(in 73 reviews)|
|""Great hotel, clean, great staff.""||(in 16 reviews)|
|"Loved the spaciousness of my room"||(in 64 reviews)|
|"the hallway odor was horrible."||(in 5 reviews)|
|"Cock a roach in my room!"||(in 53 reviews)|
|"Toilet paper holder falling out of wall"||(in 1 review)|
|room was clean||in 206 reviews|
|good breakfast||in 150 reviews|
|staff was very friendly||in 138 reviews|
|great hotel||in 61 reviews|
|behind the desk||in 48 reviews|
|air conditioner||in 44 reviews|
|bed was comfortable||in 43 reviews|
|bathroom was very small||in 35 reviews|
|downtown memphis||in 13 reviews|
|smelled like mildew||in 9 reviews|
|best western||in 8 reviews|
|mildew smell||in 8 reviews|
|toilet paper holder||in 8 reviews|
|fitted sheet||in 7 reviews|
|close to restaurants||in 6 reviews|
|close to the highway||in 5 reviews|
Ok for a couple of nights...
First impression was great: attractive lobby, polite female employee at check in. The room looked recently updated. There was a useless sitting room in the front, but it could've been nice if someone had a small child and they wanted to watch tv or something. Would've been a better use to put a murphy bed or small couch in this area instead of 2 arm chairs. The room layout was a bit odd, sink in the hallway instead of in the bathroom. The bed was big comfortable. Pillows were not great the first night but were changed out for the second. TV and Internet worked fine. Breakfast was serviceable but not my style. People did seem to like it though. Coffee was good and plentiful downstairs in the lobby.
My room faced the highway, which I realized was a possibility when I booked this hotel. However, the blackout curtain didn't extend all the way across the window in my room. Bad decision. Light let in all the time, I had to use the bed runner and hangers from the closet to block the window light. Thankfully all that was there but I shouldn't have to rig up a solution to such a bad design. Some people need darkness to sleep and I can't fathom why someone would make that decision. If for some reason someone wanted to see the highway at all hours, they could leave the shades open. AC system was loud and overly complicated to operate. Remember guys, keep it simple. People come in after a long drive, they just want the room to be warm in the winter and cool in the summer. It took quite a while to get it to where it would come on and stay on. Then once I got it set, it took a while to get to temperature, because of course, housekeeping turns it off when they turn the room over. So all night the thing is basically running. Can't see how that's energy efficient but whatever. This hotel is a one and done for me, there's a lot of other choices in the Wolfchase area and down toward Germantown that I could try instead.
Very nice visit, good breakfast, nice location for surrounding attractions.
The bed could have been more comfortable, like sleeping on a slab.
Very close to the highway but not to many signals to get in
Those pillows was very nasty and smell old sweat,,never have this experience in best wester before I talk the lady in the front desk and she tall me she will gift me a different room so I talk her is o necesarly just send some body and replace those pillow wen I was in may way to eat some dinner ...after I come back to my room those nasty pillows was there in my room so I get Dow and the lady she ready left and the night shift manager just gift me some clean pillows and pillows cases and I have to take by my self and I ask her to can some one take care and she reply she was alone and just throw the nasty pillow in the floor
You are close to shopping, golf, and Memphis’ iconic attractions when you stay at the Best Western Plus Galleria Inn & Suites, where guests enjoy plenty of top-end amenities. Spread out in spacious, squeaky-clean rooms featuring satellite television and in-room movies. Enjoy an in-room coffee maker, refrigerator, microwave oven, hair dryer, and iron and ironing board, or upgrade to a kitchenette or spa suite. The day starts right with our complimentary breakfast buffet, which features bacon or sausage, eggs, fresh pastries and fruits, Arabica coffee, and all the waffles you want. Burn off some steam in our 24-hour fitness room, which includes a stair stepper, stationary bike, a universal gym, and treadmill. Log on with free high-speed internet, wrap up work in our 24-hour business center, or let our staff help you sign up for sightseeing tours. Host your next reception or corporate event in our meeting rooms, which can be catered. Ready to eat? There are more than a dozen fast-food, casual, and full-service restaurants within a mile of the hotel serving Japanese, American, Chinese, Italian, and Mexican cuisines. We are located directly off Interstate 40, and Wolfchase Galleria is a quarter-mile away. Memphis is home to some legendary attractions, and you are within minutes of Beale Street, Graceland, the Memphis Zoo, Memphis Botanical Garden, Harrah’s Casino, and the FedEx Forum, home of the Memphis Grizzlies. Our Memphis, TN hotel is a Rider Friendly® destination. Our professional, welcoming staff looks forward to making your next trip to the Home of the Blues the best yet!
based on 412 reviews
Policies vary by room type and provider.
Best Western Plus Galleria Inn & Suites is located at 8635 US Highway 64 in Northeast Memphis, 25.6 km from the centre of Memphis. Pink Palace Family of Museums is the closest landmark to Best Western Plus Galleria Inn & Suites.
Check-in time is 4:00 PM and check-out time is 11:00 AM at Best Western Plus Galleria Inn & Suites.
Yes, Best Western Plus Galleria Inn & Suites offers free Wi-Fi.
Yes, Best Western Plus Galleria Inn & Suites offers free parking.
No, Best Western Plus Galleria Inn & Suites does not offer free airport shuttle service.
Best Western Plus Galleria Inn & Suites is 25 km from Olive Branch Arpt. Best Western Plus Galleria Inn & Suites is 26 km from Memphis.
No, Best Western Plus Galleria Inn & Suites does not have a pool on-site.
Best Western Plus Galleria Inn & Suites has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.