Good to know
|Distance to city centre||13.1 km|
|Nearest Airport||Mexico City Benito Juarez|
|Distance to airport||21.1 km|
|"Beautiful room, super comfy bed."||(in 12 reviews)|
|"superb roof top pool with great views"||(in 32 reviews)|
|"Excellent service, specially "Lupita" was super friendly!."||(in 12 reviews)|
|"Not ideal for tourist destinations, travelling in Mexico City is a nightmare!"||(in 2 reviews)|
Time of year
Show reviews that mention
|beautiful room||in 17 reviews|
|business center||in 13 reviews|
|business if you attend||in 2 reviews|
|city center||in 11 reviews|
|comfy bed||in 13 reviews|
|credit card was charged||in 10 reviews|
|drinks from the bar||in 14 reviews|
|event at the convention center||in 6 reviews|
|excellent service||in 21 reviews|
|executive lounge||in 14 reviews|
|far from downtown||in 8 reviews|
|far from the city||in 15 reviews|
|good selection||in 4 reviews|
|great breakfast||in 21 reviews|
|great facilities||in 13 reviews|
|great gym||in 10 reviews|
|great place||in 4 reviews|
|great pool||in 37 reviews|
|hotel has great||in 23 reviews|
|location was perfect||in 14 reviews|
|lupita||in 3 reviews|
|meetings||in 2 reviews|
|santa fe||in 8 reviews|
|tv channels||in 11 reviews|
|water pressure||in 8 reviews|
The hotel was clean and a great location.
I hosted an event at the hotel for 80 participants. During the event, I hired drinks services. The drinks were not what we expected. We were told that they were going to setup a bar in the conference room, and that did not happend. Also, we told them to set up at 5pm, and they did not show up until 5:20. The majority of the guest left and we weren´t able to have the drinks reception.
It has very good amenities and the room and the bathroom are very clean
The tv I mean not the tv but it has very Poot quality, you don’t even have the info or menu button
Excellent, modern room, great quality of bed and shower. No noise from adjacent rooms. Great gym, nice big pool, both at the top floor with a magnificent view.
This location is convenient if you need to be in the Santa Fe business area itself, otherwise far from anything, roads to downtown (Polanco, etc) typically congested, takes on average 30 min. What I particularly didn't like were the works (hammering, boring) that were going on one night until 3 am. Staff argued it was not in the hotel but in the same building, yet it sounded very close on one of the floors above me (I was on floor 7). What also does not work yet is to 'prereserve' a taxi, because when I wanted to leave at the agreed departure time, nobody remembered, taxi still had to be ordered, and I was 'accused' of not yet having signed a document regarding the taxi billing on my room, whereas I had 45 min before. I remained relaxed about it, but this accusation was actually quite bad, this just shouldn't happen in a Hilton.
I love the looby, the kisdness people work there and the exelent ubication.
I ordered room service twice and both tines there were problems. The order was wrong or incomplete and they had to return to change it meaning the food was cold and the meal interrupted.
The room was dark as half of the window was obscured by a stud wall. The bathroom did not have hooks for the hand towels and the hooks for the bath towels were on the opposite side of the bathroom to the shower.
Enjoy spacious accommodations, modern business and leisure amenities and a central location in the SAMARA complex when you stay at the Hilton Mexico City Santa Fe hotel. Only 40 minutes from the Benito Juarez International Airport and one hour from Toluca Airport, this contemporary Santa Fe hotel is close to a number of major corporations and business facilities, including Ericsson, Chrysler, Sony, IBM and Bancomer Convention Center. The hotel is also within walking distance of many attractions and leisure options, including shopping malls, international restaurants and cinemas. Unwind in a spacious guest room or suite at this stylish Santa Fe hotel with a range of amenities, including ergonomic work areas, WiFi and 50-inch HDTVs. With six flexible meeting spaces, all offering the latest A/V technology, this modern hotel is ideal for successful business meetings and conferences in Santa Fe. A complimentary, 24-hour business center offering a range of services and amenities and a professional team of staff are available, to help ensure a flawless event. Relax with a drink in the Lobby Bar, before enjoying dinner in our onsite restaurant, Madera. Work out with the very latest exercise equipment in the modern, 24-hour fitness center or energize with a dip in the outdoor swimming pool.
based on 1,738 reviews
Things to Know
- Clean rooms
- Friendly service
- Nice building
- Great shopping
Policies vary by room type and provider.
Reviews about Hilton Mexico City Santa Fe
Most Popular Landmarks
- Bosque de Chapultepec 8.1 km
- Castillo de Chapultepec 10.1 km
- Museo Nacional de Antropología 10.1 km
- Museum of Frida Kahlo 10.3 km
- Museo de Arte Moderno 10.4 km
- Museo Tamayo de Arte Contemporáneo 10.4 km
|Mexico City Benito Juarez||21.1 km|
|Mexico City Toluca Intl||32.3 km|