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|Distance to city centre||1.7 km|
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place very confortable for skiing, view from window, always warm and hot water, confortable bed, small shop and good pizzera in place
Check - In - very hectic and unproffessional, we paid for the room with separate bedroom, but infact it was one room with one window only provisionally splitted, so no effect and confortability of two rooms, non working vapour and smell exhauster above the stove (digestoř)
close to the slope, nice price.
too many teenagers - every night long party on nearby apartements.
Nothing. The place was messy (common spaces not cleaned even once over 7 days, trash lying around etc.) and loud (cardboard walls, loud music/karaoke every night till the small hours), the restaurant overcharged (and played dumb about it), the hotel staff was unfriendly and aggressive when you asked them to do something like clean the common spaces... The most terrible accommodation I've experienced so far.
We prepaid for an apartment (months in advance) with direct access to the slope ("ski in, ski out"), but when we arrived our apartment had already been given to a group who didn't have a booking, just came in and laid cash on the table (nice people, though, I have nothing against them, it's just the hotel which failed big time). We had paid extra for the access to the ski slope which we didn't have - the hotel refused to reimburse and said that we could leave and go someplace else, but they will charge for the entire booking anyway!!! At 8 p.m. on Saturday after 20 hrs of driving we had no choice but to stay. This meant walking around the building, carrying ski gear around every day, changing every time we wanted to get out, not to mention not being able to step out onto the snow right from the living room (as had been advertised). When I reported this fact the hotel literally DELETED the pictures of the apartment (the one I was meant to get, but that had been taken by other guests) and uploaded new ones (for the apartment I actually got). They did it WHILE I was holding the line with booking.com to sort out the situation (the helpdesk took 40 mins to pick up...). We had a "trilo" (6 ppl) apartment and stayed with only 4 ppl (2 couples). The apartment was really small. One of the bedrooms (one bunk bed) was smaller than cheap Asian hostel bedrooms. The small bedroom had no windows and no ventilation. Put in there some wet ski clothes and enjoy the air... The "big" bedroom was separated from the busy corridor with a thin cardboard wall and a window only. Yes, a window from the corridor directly to your bedroom, curtains aren't tight enough and opening the "window" means hearing all the noises (instead of 99% of them with the window closed) and breathing in the restaurant smells all night. Plus the light from the corridor all night.
When you stay at Residence Lores 2 in Mezzana, you'll be in the mountains, just steps from Sole Valley and Skirama Dolomiti Adamello Brenta. Extended parking is available onsite.
based on 140 reviews
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|Milan Orio Al Serio||110.4 km|