Hotel & Spa L'alta Peyra

Quartier La Ville, 05350 Molines-en-Queyras, Hautes-Alpes, France
+33 4 92 22 24 00

Cheapest
rate per night

8.5

Excellent
based on 273 reviews
Hotel & Spa L'alta Peyra - Molines-en-Queyras, Hautes-Alpes, France
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+33 4 92 22 24 00

Good to know

Distance to city centre 3.9 km
Location rating 9.3
Nearest Airport Turin Citta Di Torino
Distance to airport 82.8 km

Rooms

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Reviews

Traveller rating

20
13
2
2
0

Time of year

Traveller type

Show reviews that mention

+
  • Good
    Sep. 2019
    7.9

    Great staff. Wonderful position. Good food.

    Bar service was appalling. Room very small.

  • Excellent
    Jun. 2019
    10.0

    Unsurpassed view and general location. Great sweeming pool

    Disappointment of the closed gastronomic restaurant

  • Okay
    Jan. 2019
    5.0

    The place is nuce, the hotel has a lot of amenities and the position/landscape around are remarkable.

    The service is poor, inadequate to the level of the structure. We arrived at 6pm and we had to wait one hour before getting the room. Then the room was still messy, with wrinkle towels, dirty shower and a welcome sweets that look “used”. And the service was poor during all our stay. People don’t speak English and don’t even try to, breakfast was often a mess, with fewer waiters compared to what needed to accomplish guests’ needs and there is very little flexibility in what you can ask.

  • Good
    Aug. 2018
    6.3

    the breakfast on the balcony.....

    the cleaner comes too late in the day.... the length between our bedroom and the reception hall...

  • Mediocre
    Dec. 2017
    3.3

    Good location by the ski slopes, good breakfast but all the rest was appealing. Dirty hotel, no WiFi, very poor service with complacent staff.

    The basics are missing. The hotel is dirty with dust all over the black carpets and our bedroom wasn’t done for 24h (we had to ask twice to get some cleaning service). The staff is extremely badly trained- a waiter poured a glass of ice cold water on my husband- he barely apologised and did not offer any help cleaning. Very loud music and radio in the spa and restaurants- people were waiting for ages to be able to pay as the payment systems were down. Lastly our bedroom (203) was located just above the administrative office- we could hear chairs rattling against the floor and footsteps from 10pm until 1am which prevented us from sleeping. Our skis were also misplaced and the staff had to look for it for 20min opening all the storage units. Given our disastrous experience we asked to talk with the newly arrived hotel manager Mr Alberti. He apologised and told us he knew about the bad service and property issues and said he would remedy our bad experience by compensating us. Since we were not able to sleep properly 1 night out of 2 we asked for the refund of the second night. He said he would consider it and let us know he next day. We went him all the pictures of our dirty bedroom and wet accident with the waiter. Not only did he never replied to our email but he said he was unavailable to meet with us. The hotel is way overpriced £700 for 2 nights- with no WiFi (which we badly needed to call family in Paris caring for our young child), no cleaning of our bedroom, noise disturbance etc. This is an hotel to avoid- Chalet Villars next door are half he price and much nicer!

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About

Overview

When you stay at Hotel & Spa L'Alta Peyra in Saint-Veran, you'll be in a regional park and steps from Queyras Regional Natural Park. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.5 Excellent

based on 273 reviews

9.6

Vibe

9.3

Location

3.8

Comfort

2.9

Value

Things to Know

  • Great view
  • Friendly atmosphere
  • Great reception

Check in

4:00 PM

Check out

11:00 AM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Parking
Fitness centre
Free Wi-Fi
Pets allowed on request. Charges may apply.
Disabled Access
Internet
Gift shop
Meeting/Banquet facilities
Room service
Game room
Spa
Hot tub
Indoor pool
Outdoor pool
Skiing
No smoking
Restaurant
Bar/Lounge
24hr front desk
Safe
Sauna
Pool table
Ski-in/Ski-out
Designated smoking area
Storage available
Terrace/Patio
EV charging station
Elevator
Hiking
Massage
Library
Laundry service
Hairdryer
Coffee shop
Steam room
Laundry facilities
Airport shuttle

Location

Getting Around

Cuneo Levaldigi 62.1 km
Turin Citta Di Torino 82.8 km
Torre Pellice 31.1 km
Luserna San Giovanni 32.5 km

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