Days Inn by Wyndham Monterey Downtown

Not worth the money, disappointed in service (exce

Waffles, rooms were cleaned well each day. Friendly breakfast staff.

Woke up to loud construction in adjacent room at 8:00am on Saturday morning. With a Saw-zaw and banging...not just a dull hum. Requested a 6:45 AM wake up but did not receive the call as they said. Luckily we woke up at 7:30 (after a late night out) and were only 45 minutes behind schedule getting to San Jose to catch flight home. Pillows are small and uncomfortable. The door knob to room was broken, had to pull up correctly to open it. Both days were rough wake up calls and I feel like we should have been offered a small discount. Front desk just told the guy to stop using the saw. Undecided if I will return or ever recommend anybody from returning in the future. based on value it was about $50 per night overpriced.

Hotel is very loud, walls are paper thin and they do not care if kids are running the halls. We asked to be moved to a different room and were told that they were sold out. Front desk rep said he would refund our money and then said that he would not show us any proof of the refund. We left and I will fight this charge with my credit card company.

Rooms were clean, spacious, and had the necessary amenities. Showers and bathrooms were nice as well. It was close walking distance to downtown and felt safe.

The room smelt of strong bleach/chlorine. I attempted to find/call front desk staff multiple times, at night and in the morning and no one answered or was at the desk despite it being "24 hour staff". The breakfast hardly had anything and was late being put out so we had to delay our departure.

the view

Upkeep. (Our first room didn't lock, the phone didn't work and the alarmclock didn't work. Our second room the bathroom light didn't work.)

We booked 2 rooms and received confirmation for that, but were charged for 3 rooms on my credit card. It didn't seem to be the hotel's fault because they got wrong information from Booking.com. The hotel staff found out the problem and canceled the extra room for us, but it took us one hour to check out. It was disappointing.

Breakfast.

The service at the front desk was horrible. The TV did not work well. The beds were springy.

Poor service, arrived after office closed spent considerable time learning that our room was in another building across the street.....key card tapped to office door with no instructions that we were in another building across the street

Old amenities.... Rooms need major upgrades..... Felt like owners of hotel took patrons for granted