Portola Hotel & Spa At Monterey Bay

4 stars
2 Portola Plaza, Monterey, CA 93940, United States
Monterey, CA
+1 831 649 4511
8.5
Very good
based on 3949 reviews
3,949 reviews
Fri 5/6
-
Sat 6/6
2 guests, 1 room
Deals from
C$ 237
/Cheapest rate per night
Room type
Provider
Nightly total
Queen room
C$ 237
King room
C$ 295
Standard Room
C$ 312
50 more Portola Hotel & Spa At Monterey Bay deals
50 more Portola Hotel & Spa At Monterey Bay deals
Lounge
Building
Other
Bedroom
Bedroom
Front desk
Pool
Bedroom
Bedroom
Bedroom
Pool
Other
Other
Building
Bathroom
Outdoors view
Other
Other
Pet friendly
Room amenity
Bathroom
Photos of Portola Hotel & Spa At Monterey Bay
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

This smoke-free resort features 2 restaurants, a full-service spa, and an outdoor pool. Additionally, 2 bars/lounges, a fitness center, and WiFi in public areas are onsite. Housekeeping is available on request. Portola Hotel & Spa at Monterey Bay offers 379 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered on request and hypo-allergenic bedding can be requested. Recreational amenities at the resort include an outdoor pool and a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
8.5
Very good rating
Based on 3,949 verified guest reviews

Latest deals for Portola Hotel & Spa At Monterey Bay

Fri 5/6
-
Sat 6/6
Queen room
2 queen beds
C$ 237
nightly with fees
2 queen beds
C$ 299
nightly with fees
2 queen beds
C$ 299
nightly with fees
Standard Room
bed type unknown
C$ 312
nightly with fees
bed type unknown
C$ 425
nightly with fees
bed type unknown
C$ 468
nightly with fees
King room
1 king bed
C$ 295
nightly with fees
1 king bed
C$ 299
nightly with fees
1 king bed
C$ 322
nightly with fees
Double room
bed type unknown
C$ 405
nightly with fees
bed type unknown
C$ 432
nightly with fees
2 double beds
C$ 440
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Portola Hotel & Spa At Monterey Bay

  • Snorkeling
  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Tea/coffee maker
  • Coffee machine
  • Valet parking
  • Business centre

Things to do

  • Whale watching
  • Hiking
  • Eco tourism
  • Beach access
  • Bicycle rental
  • Fishing
  • Scuba diving
  • Diving
  • Snorkeling
  • Shopping
  • Windsurfing

Basics

  • Wi-Fi (surcharge)
  • Wi-Fi available in all areas
  • Internet
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Disabled Access
  • Elevator
  • Hypoallergenic
  • Accessible parking
  • No smoking
  • Lower bathroom sink
  • Toilet with grab rails

Dining

  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Vending machine (drinks)
  • Vending machine (snacks)

Services and conveniences

  • ATM on-site
  • Business centre
  • Concierge service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Room service
  • 24hr front desk

Pool and spa

  • Massage
  • Heated pool
  • Spa
  • Hot tub
  • Outdoor pool

Health and safety

  • First-aid kit
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • Safe

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Parking and transportation

  • EV charging station
  • Parking
  • Valet parking

Bathroom

  • Higher-level toilet
  • Hairdryer
  • Bathrobe

Outdoor

  • Terrace/Patio
  • Beach chairs
  • Balcony

Bedroom

  • Fold-up bed
  • Wardrobe or closet

Workspace

  • Fax/photocopying
  • Desk

General

  • Interconnected room(s) available
  • Storage available

Media and entertainment

  • Cable or satellite TV

Family friendly

  • Kids meals

Fitness

  • Fitness centre

Reviews of Portola Hotel & Spa At Monterey Bay

8.5
Very good
3949 verified ratings
Wonderful
1931
Very good
791
Good
552
Okay
257
Fair
183
Mediocre
90
Poor
145

Summary of reviews

Guests say
Guests frequently praised the hotel's excellent location near downtown, the wharf, and various attractions, making it convenient for sightseeing and dining. The service was often highlighted as friendly and helpful, with special mentions of attentive staff and efficient valet service. Cleanliness was noted positively in several reviews, contributing to a pleasant stay. However, some guests experienced issues with noise from street traffic and found the bed comfort lacking. Despite some noise and comfort concerns, the overall impression was positive due to the hotel's location and service quality.
AI-generated from customer reviews
Location10 out of 10
Service8.5 out of 10
Cleanliness7 out of 10
Bed Comfort3 out of 10
Noise Level2.5 out of 10
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All reviews

2.8
Poor
Anonymous, Oct 2018
Pros (+) Not much
Cons (-) No customer service staff didn't care, elevators were slow and one was broken
5.4
Fair
Anonymous, Apr 2017
Pros (+) The hotel is a short walk to the pier.
Cons (-) There is a lot of construction around the hotel, which makes things loud and busy. We had to wait until after 5 to check in ad still didn't get what we had asked for. There was a large convention there and basically the staff told us that they couldn't do anything to accommodate us. We ended up with a room on a VERY busy street and a toilet paper rack that kept falling on the ground. I was really ...
Read more
8.8
Very good
Anonymous, Mar 2017
Pros (+) We love the Portillo but the construction is very distracting. We come about once a year and last year it was complete distraction as well. The room we got this trip was so noisy. We could hear everyone walking by yelling and screaming in the middle of the night. I wish we had staying in the main building. Everything else was oerfect! We love the portola... we will visit again even tho this wasn't...
Read more
10
Wonderful
Anonymous, Feb 2017
Pros (+) We paid 150 plus 20 to park. I am at peace with it. Recommended.
Cons (-) 20 additional to park...cmon.
4.0
Mediocre
Anonymous, Feb 2017
Cons (-) Hotel was under construction. It was loud and not the least bit relaxing. We were woken up in the middle of the night by drunks cursing in the plaza area. The carpet in the room was stained. The power went out multiple times and I had one family member get stuck in the elevator. The staff was friendly but my experience overall was not pleasant.
8.5
Very good
Micah, Jan 2017
Pros (+) Walking distance from everything.
Cons (-) Construction during our stay and a long walk from the elevators
6.8
Okay
Anonymous, Dec 2016
Cons (-) Jackhammers outside my window at 8am, nonstop construction noise on hotel and conference center next door. Poor service in restaurant. Good location & friendly staff
2.0
Poor
Anonymous, Dec 2016
Cons (-) Shards of glass on the room floor; freezing temperature when we walked into the room (heater was not on); once heater was turned on, had little to no effect, so we slept in bathrobes and ordered two extra blankets. Hotel is currently under major renovation, so the check-in feels like a motel and there is no entry lobby.
10
Wonderful
Anonymous, Nov 2016
Pros (+) my kids loved the pool and hot tub.
10
Wonderful
Erik, Oct 2016
Pros (+) Close to everything downtown and you're right next to Fisherman's Wharf. Staff were professional and very accommodating. Spa services were great.
Cons (-) Construction was going on outside for their conference center so you have to walk around it a little bit but inside you couldn't hear it from where I was staying along Pacific Street.

Location

2 Portola Plaza, Monterey, CA 93940

What's nearby

  • Monterey Maritime Museum127 m
  • Museum of Monterey142 m
  • Wharf Theater255 m
  • Fishermans Wharf266 m
  • Monterey Bay Whale Watching Cruises369 m
  • Larkin House0.4 km
  • Sano Spa0.7 km
  • Cathedral of San Carlos Borromeo0.7 km
  • Elysium0.8 km
  • Dennis the Menace Park0.8 km
  • Monterey Museum of Art-La Mirada1 km
  • Cannery Row1.6 km

Policies

Check-in/Check-out

Check in anytime after 4:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Portola Hotel & Spa At Monterey Bay

Low season

High season

Average price (weeknight)

Average price (weekend night)

December
February
C$ 550
C$ 676
Cheapest month to stay with an average 34% drop in price.
Most expensive month to stay with an average 49% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Portola Hotel & Spa At Monterey Bay

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Portola Hotel & Spa At Monterey Bay

  • If you’re after a cheap room at Portola Hotel & Spa At Monterey Bay, then you should consider staying during the low season. The cheapest deals can generally be found in December and May.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Portola Hotel & Spa At Monterey Bay, plan to stay on a Wednesday or Tuesday. The most expensive day is usually Saturday.
  • The cheapest price a room at Portola Hotel & Spa At Monterey Bay was booked for on KAYAK in the last 2 weeks was C$ 347, while the most expensive was C$ 360.
  • How long should you stay at Portola Hotel & Spa At Monterey Bay? KAYAK users usually book their rooms here for 1 day.

FAQs when booking at Portola Hotel & Spa At Monterey Bay

  • What activities are available for kids at the Portola Hotel & Spa At Monterey Bay?

    Children between the ages of 3 and 12 will love the Portola Pirate Kids Program available at the Portola Hotel & Spa At Monterey Bay. Through this program, they will be able to participate in fun and engaging activities such as a treasure hunt around the property. But that’s not all, kids participating in the Pirate Program receive a pirate-themed gift at the end of their stay, and the gift changes with every additional stay, culminating in a Pirate Party for your kid and up to 10 of their friends on the 5th stay.

  • What are my options if I want to organize a meeting at the Portola Hotel & Spa At Monterey Bay?

    The Portola Hotel & Spa At Monterey Bay has over 30 spaces that can be used to organize business meetings and events, ranging from smaller boardrooms fitting 18 people to large banquet rooms for up to 1200 people. The hotel staff will be there to help you coordinate all the details of your event from the catering to audio-visual with a team that will assist on the day. If you are looking to include a team building activity, you will be able to choose from a range of options such as a bocce tournament, a round of golf or some more active options such as kayaking or a scavenger hunt.

  • What services are available at the Portola Hotel & Spa At Monterey Bay for couples?

    Surprise your partner with a Breakfast For Two Package when you book your stay at the Portola Hotel & Spa At Monterey Bay. This package includes a homemade sweet treat on arrival, buffet breakfast for two, as well as complimentary access to the jacuzzi, heated pool and a cabana by the swimming pool. In addition, you can add bit of extra romance by booking the Spa Renewal For Two package which includes a couples Symphony Massage as well as steam showers.

  • How can I get from Monterey Regional Airport to the Portola Hotel & Spa At Monterey Bay?

    If you are thinking of catching public transport after your flight, get on board Bus Line 93 from outside the airport terminal heading towards Monterey, get off 31 stops later at the Pacific / Parking Garage stop, and the Portola Hotel & Spa At Monterey Bay will be a 4m from the stop. The full trip will take about 40m and a one-way fare will cost $4. A quicker way to reach your accommodation would be by taxi, which would take about 10m with a one-way fare of $20.

  • How much will it cost me to bring my pet with me to the Portola Hotel & Spa At Monterey Bay?

    Pet dogs are welcome at Portola Hotel & Spa At Monterey Bay and you will be able to have up to two dogs per room. A pet fee of $50 applies for the first night of your stay and $25 for each additional night, with a maximum fee of $100 per stay.(Prices checked 28/05/19).

  • Where is Portola Hotel & Spa At Monterey Bay located?

    Portola Hotel & Spa At Monterey Bay is located at 2 Portola Plaza in Downtown, 0.1 km from the centre of Monterey. Monterey Maritime Museum is the closest landmark to Portola Hotel & Spa At Monterey Bay.

  • When is check-in time and check-out time at Portola Hotel & Spa At Monterey Bay?

    Check-in time is 4:00 PM and check-out time is 12:00 PM at Portola Hotel & Spa At Monterey Bay.

  • How far is Portola Hotel & Spa At Monterey Bay from the airport?

    Portola Hotel & Spa At Monterey Bay is 5.1 km from Monterey Regional. Portola Hotel & Spa At Monterey Bay is 84.6 km from San Jose.

  • Does Portola Hotel & Spa At Monterey Bay have a pool?

    Yes, Portola Hotel & Spa At Monterey Bay has a pool on-site.

  • How does KAYAK find such great Portola Hotel & Spa At Monterey Bay hotel deals?

    KAYAK scours the web for all room deals available at Portola Hotel & Spa At Monterey Bay in Monterey and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Portola Hotel & Spa At Monterey Bay and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Portola Hotel & Spa At Monterey Bay.

Nearby hotels and places to stay

Closest

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4-star hotel
Monterey Marriott8.5 Excellent (741 reviews)0.1 kmSnorkeling, Outdoor pool, Fitness centreC$ 390+
3-star hotel
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2-star hotel
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3-star hotel
47% cheaperThe Monterey Hotel7.3 Good (1,892 reviews)0.19 kmSnorkeling, Fitness centre, Free Wi-FiC$ 176+

Cheapest

See cheapest stays in Monterey
2-star hotel
57% cheaperAura Inn Monterey7.9 Good (1,729 reviews)1.84 kmSnorkeling, Free Wi-Fi, Tea/coffee makerC$ 143+
2-star hotel
51% cheaperMunras Inn8.4 Excellent (1,346 reviews)1.1 kmSnorkeling, Restaurant, Free Wi-FiC$ 164+
2-star hotel
49% cheaperMonterey Bay Lodge8.1 Excellent (2,812 reviews)1.02 kmOutdoor pool, Room service, Free Wi-FiC$ 172+
3-star hotel
47% cheaperThe Monterey Hotel7.3 Good (1,892 reviews)0.19 kmSnorkeling, Fitness centre, Free Wi-FiC$ 176+

Most recommended

See most recommended stays in Monterey
3-star hotel
The Jabberwock Bed & Breakfast9.7 Excellent (239 reviews)1.46 kmSnorkeling, Free Wi-Fi, Coffee machineC$ 484+
4-star hotel
Monterey Plaza Hotel & Spa9 Excellent (1,804 reviews)1.3 kmPrivate beach, Fitness centre, RestaurantC$ 489+
3-star hotel
Spindrift Inn8.9 Excellent (1,346 reviews)1.63 kmBeachfront, Restaurant, Room serviceC$ 472+
4-star hotel
Intercontinental Hotels The Clement Monterey By IHG8.8 Excellent (2,405 reviews)1.8 kmOutdoor pool, Fitness centre, RestaurantC$ 419+

Good to know

Value for money

Distance to downtown

Nearest Airport

Distance to airport

7.9
0.1 km
Monterey Regional
5.1 km

Everything you need to know for your stay in Monterey