Pros (+) Staff was nice and pancakes were surprisingly awesome!
Cons (-) Couldn't get the temperature in the room just right; it was either too hot or too cold... no happy medium. Probably user error
2 stars
Holiday Inn Express & Suites San Jose-Morgan Hill
Photos of Holiday Inn Express & Suites San Jose-Morgan Hill
Overview
Situated in Morgan Hill, Holiday Inn Express Hotel & Suites San Jose-Morgan Hill provides 3-star accommodation, as well as a sauna, an indoor pool and a Jacuzzi. It is ideally positioned for those wanting to visit the area's popular attractions.
The hotel has recently undergone refurbishment and provides a car rental desk, an express check-in and check-out feature and a 24-hour reception. Additionally, the multilingual staff are on hand to provide assistance.
The elegant rooms at Holiday Inn Express Hotel & Suites San Jose-Morgan Hill include wireless internet access and a refrigerator. They are also equipped with a hair dryer and a microwave.
The area around the hotel has a range of restaurants and cafés. California's Great America, San Jose Flea Market and San Jose State University are a short car ride from the property.
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Amenities at Holiday Inn Express & Suites San Jose-Morgan Hill
- Indoor pool
- Fitness centre
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Disabled Access
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Hypoallergenic pillow
- Adapted bath
- No smoking
- Lowered sink
- Non-feather pillow
- Toilet with grab rails
- Upper floors accessible by elevator
- Upper floors accessible by stairs
- Private entrance
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Towels/sheets (extra fee)
- Trash cans
- Conditioner
Services and conveniences
- Conference rooms
- Business centre
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Key access
- Key card access
- Express check-out
- Bottle of water
- Private check-in/check-out
- 24hr front desk
Bathroom
- Raised toilet
- Shower
- Shower cap
- Bathtub
- Spa bath
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
- Walk-in shower
General
- Window
- Seating area
- Interconnected room(s) available
- Sofa
- Telephone
- Carpeted
- Mountain view
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- Pay-per-view channels
- TV
Dining
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Bedroom
- Feather pillow
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Pool and spa
- Heated pool
- Hot tub
- Indoor pool
- Sauna
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Outdoor
- Terrace/Patio
- Grill
Things to do
- Board games/puzzles
- Golf
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Free parking
Workspace
- Desk
Family friendly
- Complimentary breakfast
Fitness
- Fitness centre
Reviews of Holiday Inn Express & Suites San Jose-Morgan Hill
8.4
Very good
314 verified ratings
Wonderful
158
Very good
59
Good
32
Okay
19
Fair
15
Mediocre
6
Poor
25
Summary of reviews
Guests say
Guests appreciated the great location and breakfast offerings, highlighting the comfortable beds. However, many reviews pointed out issues with cleanliness, rude service, and disappointing amenities like the pool and hot tub. Overall, while the hotel has potential, improvements are needed in service and upkeep.AI-generated from customer reviews
Sort by:Most recent
Score by provider
8.8 out of 10
208 reviews
7.7 out of 10
51 reviews
6.8 out of 10
1 review
7.6 out of 10
4 reviews
All reviews
Pros (+) Clean, comfortable and quick check-out. Interiors were decent and breakfast was plentiful. Great location with dining options available close by.
Cons (-) Pool isn't heated. Because the gentleman we arranged our stay with over the phone mixed up our details, we has to sit in our car with two kids crying for over an hour while we sorted it out.
Pros (+) The rooms ( for the most part) are really pretty nice. ( I had three rooms during my 14 hour stay).
Cons (-) 1st room: blow dryer caught on fire in my hand!! Mini fridge not cold. 2nd room: missing closet doors, air conditioner cover pulled off 3rd room: hard bed, air conditioning swings from very cold to uncomfortably hot all night long Management made no attempt to check on me or even see how badly I was burned, didn't offer to comp the room either.
Pros (+) I really like the location. It's quiet. The pool wasn't that big, but I like that it's an indoor pool. Overall, it was a nice stay.
Cons (-) The room was stuffy if the AC wasn't on. The AC goes off and on on auto. We couldn't leave it to on only. It didn't work when we press on that.
Location
17035 Condit Road, Morgan Hill, CA 95037
What's nearby
- Guglielmo Winery1.4 km
- Andy's Orchard2.1 km
- Centennial Recreation Center2.7 km
- Morgan Hill Community Park2.7 km
- Anderson Lake County Park3.4 km
- Uvas Reservoir9.1 km
- Henry W. Coe State Park9.8 km
- Mount Sizer13.7 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Holiday Inn Express & Suites San Jose-Morgan Hill
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Closest
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See most recommended stays in Morgan HillGood to know
Value for money | 8.8 |
|---|---|
Distance to downtown | 2.1 km |
Nearest Airport | San Jose |
Distance to airport | 36.5 km |