Mercure Nairobi Upper Hill

4 stars
8.6
Very good
based on 190 reviews
190 reviews
Kenya Road Upper Hill, Nairobi, Kenya
Kenya Road Upper Hill, Nairobi
+254 719 096 000
Tue 21/7
-
Wed 22/7
2 guests, 1 room
Deals from
C$ 140
/Cheapest rate per night
Room type
Provider
Nightly total
Classic room, 1 king bed
C$ 140
Superior Room, bed type unknown
C$ 146
King room, bed type unknown
C$ 154
13 more Mercure Nairobi Upper Hill deals
13 more Mercure Nairobi Upper Hill deals
Restaurant
Conference room
Other
Building
Conference room
Front desk
Bedroom
Gym
Bedroom
Gym
Other
Bedroom
Other
Restaurant
Restaurant
Building
Lobby
Pool
Other
Bedroom
Bedroom
Conference room
Restaurant
Bedroom
Bedroom
Other
Other
Conference room
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Welcome to Mercure Nairobi Upper Hill - a contemporary hotel located in Nairobi's financial district, just 15 minutes from Jomo Kenyatta International Airport and close to the Central Business District. Surrounded by banks, embassies, and multinational companies, the hotel also features WOJO, our vibrant co-working space offering shared desks and private offices for today's modern professionals.
8.6
Very good
190 reviews

Latest deals for Mercure Nairobi Upper Hill

Tue 21/7
-
Wed 22/7
Classic room, 1 king bed
No inclusions
Superior Room, 1 king bed
No inclusions
Classic room, bed type unknown
No inclusions
Superior Room, bed type unknown
No inclusions
King room, bed type unknown
No inclusions
Superior Room, bed type unknown
No inclusions
Superior Room, bed type unknown
No inclusions
Classic room, 1 king bed
No inclusions
Classic room, 1 king bed
No inclusions
Classic room, 1 king bed
No inclusions
King room, bed type unknown
No inclusions
Superior Room, 1 king bed
No inclusions
Classic room, bed type unknown
No inclusions
*Total includes estimated local taxes & fees payable on check out.

Amenities at Mercure Nairobi Upper Hill

  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop
  • Free parking
  • Business centre

Dining

  • Electric kettle
  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Kettle
  • Refrigerator
  • Coffee machine
  • Dining area
  • Dining table

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Towels/sheets (extra fee)
  • Trash cans
  • Conditioner

Services and conveniences

  • Business centre
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • 24hr front desk
  • Conference rooms
  • Safety deposit box
  • Bottle of water

Accessibility and suitability

  • Hypoallergenic
  • No smoking
  • Lower bathroom sink
  • Non-feather pillow
  • Designated smoking area
  • Disabled Access
  • Elevator
  • Accessible by elevator
  • Accessible parking
  • Toilet with grab rails
  • Upper floors accessible by elevator

Bathroom

  • Higher-level toilet
  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Bathtub
  • Toilet
  • Toilet paper
  • Toothbrush
  • Walk-in shower

General

  • Storage available
  • Seating area
  • Slippers
  • Soundproof rooms
  • Soundproofing
  • Telephone
  • Carpeted
  • Tile/marble floor
  • City view

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • First-aid kit
  • Carbon monoxide detector
  • Safe

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Pants press
  • Iron and ironing board

Family friendly

  • Cribs available
  • Kids meals
  • Kid-friendly buffet
  • Kids' outdoor play equipment
  • Babysitting/child services (surcharge)

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Shared lounge/TV area
  • TV

Bedroom

  • Feather pillow
  • Socket near the bed
  • Clothes rack
  • Wardrobe or closet

Things to do

  • Gift shop
  • Board games/puzzles
  • Cooking classes
  • Beauty salon

Pool and spa

  • Spa
  • Pool
  • Sauna

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Shuttle service (additional charge)

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Fitness

  • Fitness classes
  • Fitness centre
  • Gym

Outdoor

  • Terrace/Patio

Reviews of Mercure Nairobi Upper Hill

8.6
Very good
190 verified ratings
Wonderful
89
Very good
42
Good
31
Okay
4
Fair
13
Mediocre
7
Poor
4

Summary of reviews

Guests say
Guests consistently highlight the exceptional friendliness and helpfulness of the staff, noting that service is a major strength of the hotel. Many reviews mention spacious and comfortable rooms, with several guests pleasantly surprised by the room size and amenities. The breakfast receives positive remarks for its variety and quality, and cleanliness is also appreciated by guests. While there are minor criticisms about slow service at times and some outdated rooms, the overall experience is highly positive, with many guests expressing satisfaction and a willingness to return.
AI-generated from customer reviews
Service10 out of 10
Room Size9 out of 10
Cleanliness8 out of 10
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Location

Kenya Road Upper Hill, Nairobi

What's nearby

  • Nairobi NV Park1 km
  • The Nairobi Hospital1.3 km
  • Kenyatta Mausoleum1.4 km
  • RKL Casino1.5 km
  • National Museums of Kenya-Nairobi Gallery1.5 km
  • Kenyatta International Conference Centre1.6 km
  • Central Park1.6 km
  • Teleposta Towers1.6 km
  • Nairobi Railway Station1.7 km
  • City Hall1.7 km
  • Regency Palms Casino1.8 km
  • Nairobi National Museum2.9 km

Policies

Check-in/Check-out

Check in anytime after 2:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

When to book a room at Mercure Nairobi Upper Hill

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Mercure Nairobi Upper Hill

  • How long should you stay at Mercure Nairobi Upper Hill? KAYAK users usually book their rooms here for 1 day.

FAQs when booking at Mercure Nairobi Upper Hill

  • Where is Mercure Nairobi Upper Hill located?

    Mercure Nairobi Upper Hill is located at Kenya Road Upper Hill in Downtown, 1.1 km from the centre of Nairobi. Nairobi NV Park is the closest landmark to Mercure Nairobi Upper Hill.

  • When is check-in time and check-out time at Mercure Nairobi Upper Hill?

    Check-in time is 2:00 PM and check-out time is 11:00 AM at Mercure Nairobi Upper Hill.

  • Does Mercure Nairobi Upper Hill offer free Wi-Fi?

    Yes, Mercure Nairobi Upper Hill offers free Wi-Fi.

  • Does Mercure Nairobi Upper Hill offer free parking?

    Yes, Mercure Nairobi Upper Hill offers free parking.

  • How far is Mercure Nairobi Upper Hill from the airport?

    Mercure Nairobi Upper Hill is 2.4 km from Nairobi Wilson. Mercure Nairobi Upper Hill is 12.6 km from Nairobi Jomo Kenyatta Intl.

  • Does Mercure Nairobi Upper Hill have a pool?

    Yes, Mercure Nairobi Upper Hill has a pool on-site.

  • How does KAYAK find such great Mercure Nairobi Upper Hill hotel deals?

    KAYAK scours the web for all room deals available at Mercure Nairobi Upper Hill in Nairobi and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Mercure Nairobi Upper Hill and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Mercure Nairobi Upper Hill.

Nearby hotels and places to stay

Closest

See more nearby stays
5-star hotel
Pullman Nairobi Upper Hill
8.1 Excellent (27 reviews)0.01 kmOutdoor pool, Indoor pool, RestaurantC$ 193+
5-star hotel
Radisson Blu Hotel Nairobi, Upper Hill8.9 Excellent (472 reviews)0.21 kmOutdoor pool, Fitness centre, RestaurantC$ 219+
2-star hotel
68% cheaper
Upperhill Blueberry Hotel
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Rental
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Cheapest

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2-star hotel
68% cheaper
Upperhill Blueberry Hotel
6.1 Good (76 reviews)0.51 kmBar/Lounge, Room service, Free Wi-FiC$ 57+
5-star hotel
Pullman Nairobi Upper Hill
8.1 Excellent (27 reviews)0.01 kmOutdoor pool, Indoor pool, RestaurantC$ 193+
5-star hotel
Radisson Blu Hotel Nairobi, Upper Hill8.9 Excellent (472 reviews)0.21 kmOutdoor pool, Fitness centre, RestaurantC$ 219+
Rental
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Lian Amazing studio with WiFi, AC, fitness room in wonderful Nairobi
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Most recommended

See most recommended stays in Nairobi
5-star hotel
Radisson Blu Hotel Nairobi, Upper Hill8.9 Excellent (472 reviews)0.21 kmOutdoor pool, Fitness centre, RestaurantC$ 219+
5-star hotel
Pullman Nairobi Upper Hill
8.1 Excellent (27 reviews)0.01 kmOutdoor pool, Indoor pool, RestaurantC$ 193+
2-star hotel
68% cheaper
Upperhill Blueberry Hotel
6.1 Good (76 reviews)0.51 kmBar/Lounge, Room service, Free Wi-FiC$ 57+
Rental
42% cheaper
1 bedroom spacious, modern and cozy apartment nestled in upperhill nairobi Kenya
10 Excellent (1 review)0.28 kmWi-Fi, BalconyC$ 104+

Good to know

Value for money

Distance to downtown

Nearest Airport

Distance to airport

8.4
1.1 km
Nairobi Wilson
2.4 km

Everything you need to know for your stay in Nairobi