Cons (-) Elevator floor was dirty from spilled coffee that appeared a couple days old. Lighting in bathroom for shaving and makeup is poor...need 2 down lights added above mirror or side lights mounted next to the mirror.
3 stars
Hotel Indigo Naperville Riverwalk
Photos of Hotel Indigo Naperville Riverwalk
Overview
The Hotel Indigo Naperville Riverwalk is located in the heart of a new Water Street development, in Naperville Illinois. In this area, there is a combo of many things. From shops, restaurants, and also office space here. There are many things to explore when staying in the area. Located in the colorful piece of downtown, the hotel Indigo Naperville Riverwalk is a contemporary hotel and a comfortable place to lay down after a long day.
The hotel Indigo Naperville Riverwalk is a pet-friendly hotel. The pet policy allows pets, guide dogs, and service animals at the hotel Indigo Naperville Riverwalk. There is a $75 nonrefundable fee plus a working contact phone number. Pets are not permitted in the bar or kitchen areas due to health codes. Pet friendly rooms are on the second floor for faster access in and out of the property.
The hotel Indigo has many amenities, which include, free Wi-fi, on-site dining at the Plank Bar & kitchen, room service, concierge, 24-hour fitness center treadmills, elliptical machines, stationary bikes, free weights, and more. There are 7,000 square feet of meeting and event space available. There is audiovisual equipment available, business services, copying, faxing, printing, scanning, and more.
The rooms here are very unique and well-furnished. There are hardwood floors, modern décor, nice artwork, soft and cozy beds, bathrooms that are like spas, and a Keurig coffeemaker. The other room amenities are: 42” HDTV with premium channels, seating area, shower, hairdryer, Aveda bath products, Bluetooth/MP3 player alarm clock, work desk with leather chair, lamp, and 100% non-smoking rooms.
Latest deals for Hotel Indigo Naperville Riverwalk
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.
Amenities at Hotel Indigo Naperville Riverwalk
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business centre
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Adapter
- Air-conditioned
- Trash cans
Services and conveniences
- Conference rooms
- ATM on-site
- Business centre
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Key access
- Key card access
- Express check-out
- 24hr front desk
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Disabled Access
- Roll-in shower
- Elevator
- Accessible by elevator
- Allergy-free room
- No smoking
- Upper floors accessible by elevator
- Designated smoking area
Dining
- Wine glasses
- Snack bar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
General
- River view
- Seating area
- Sofa
- Telephone
- Carpeted
- Storage available
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- Pay-per-view channels
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
- Pants press
Outdoor
- Terrace/Patio
- Balcony
- Outdoor furniture
Bedroom
- Alarm clock
- Sofa bed
- Wardrobe or closet
Parking and transportation
- EV charging station
- Free parking
Workspace
- Fax/photocopying
- Desk
Things to do
- Gift shop
- Beach access
Health and safety
- Daily housekeeping
Family friendly
- Cribs available
Fitness
- Fitness centre
Spa
- Spa and wellness centre
Reviews of Hotel Indigo Naperville Riverwalk
9.1
Wonderful
453 verified ratings
Wonderful
307
Very good
58
Good
36
Okay
16
Fair
14
Mediocre
10
Poor
12
Summary of reviews
Guests say
Guests loved the hotel's location, highlighting its proximity to restaurants and shopping. The staff received praise for being friendly and helpful. However, several reviews pointed out cleanliness issues in the rooms and bathrooms, as well as a lack of basic amenities like refrigerators and microwaves. Overall, while the location and service were appreciated, the cleanliness left much to be desired.AI-generated from customer reviews
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9.1 out of 10
334 reviews
9.2 out of 10
65 reviews
8.9 out of 10
3 reviews
9.5 out of 10
4 reviews
All reviews
Pros (+) This was a great location. Very confident to nice restaurants, a nice stroll along the river, shopping (mostly for my wife - not a many options for men), and fairly easy access to Chicago.
Cons (-) Interestingly, for a nice hotel, there was no mini-fridge in the room and the ice container was not big enough to keep more than one beverage cool. We brought a few of our own beverages and put them with ice in the bathroom sink to keep them cool. Otherwise, very friendly staff and clean facilities.
Pros (+) Loved this place! Has easy walking access to incredible restaurants and shopping and a nice river walkway. The rooms were clean and bed was very comfortable. The staff was extremely friendly and went out of their way to make you feel at home.
Pros (+) Steps away from the river walk And Naperville Settlement. Naperville is always busy and parking can be a challenge. The hotel has spaces reserved on the second level next to the entrance and upon entering you are immediately at the desk. All staff were very kind! Great place to stay! Walking distance to everything!
Location
120 Water Street, Naperville, IL 60540
What's nearby
- Naper Settlement Museum154 m
- Riverwalk260 m
- Moser Tower and Millennium Carillon0.5 km
- Centennial Beach0.5 km
- BrightSide Theatre0.6 km
- Saints Peter and Paul Catholic Church0.7 km
- DuPage Children's Museum0.9 km
- Naperville Art League1.2 km
- Hollywood Palms Cinema4.3 km
- Westfield Fox Valley5.3 km
- Odyssey Fun World6.3 km
- Dupage River Park6.8 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Indigo Naperville Riverwalk
Low season | July |
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High season | October |
Average price (weeknight) | C$ 336 |
When to book a room at Hotel Indigo Naperville Riverwalk
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.5 |
|---|---|
Distance to downtown | 1.7 km |
Nearest Airport | Chicago O'Hare Intl |
Distance to airport | 30.9 km |
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