Excellent
8.0
Pros:
Close to everything. Price
Cons:
No appliances in standard room. Had to change rooms. Never been to a red roof with out. Some noise above me. Guessing they have children.
Excellent
8.0
Pros:
Gonna stay another week.
Cons:
Everything fine.
Mediocre
2.0
Pros:
THE MANAGER dAWN IS AWESOME
Cons:
TO MUCH RIFF RAFF OUTSIDE AT NITE. LOUD AND SHAKY
Excellent
8.0
Pros:
Location and value.
Cons:
Great stay. Omg issue is the toilet does not flush and drain well.
Good
7.0
Pros:
The pool area was the nicest of the three hotels clustered in that area.
Cons:
they only came in every third day to make beds and give us clean towels.
Excellent
10.0
Pros:
Our room was sparkling clean, comfortable and well appointed.
Cons:
No more coffee available in the lobby.
Excellent
10.0
Pros:
Nicest Red Roof ever!
Poor
1.0
Pros:
Toilet would not flush, bed mushy, I could see thru the door, locks coming off the door, unsafe area. People working there very nice not their fault.
Cons:
Bad area for someone who comes in out of town. Was assaulted in Naples by New York goon. Won¿t ever be back to Naples this bless heavily armed.
Excellent
8.0
Pros:
Good value, nice staff, comfortable bed.
Excellent
9.0
Pros:
Person at desk while registering was very kind and helpful. 5 stars for her!
Cons:
Not really. Everything worked out fine.
Poor
1.0
Pros:
I would not rebook with Red Roof Inn unless the room is compensated.
Cons:
Booked a Pool Side King Suite. They put me in a Double Queen. The receptionist stated I must have booked the incorrect room. I showed her my itinerary which CLEARLY showed I had booked the King. Bathroom was also dirty! Very Disappointed.
Mediocre
2.0
Pros:
The pool and hot tub.
Cons:
Everything else.
Mediocre
2.0
Pros:
The pool area was nice.
Cons:
A/C was old and did not work. Black mold on shower curtains. The front desk staff was horrible.
Good
7.0
Pros:
Close to downtown Naples
Cons:
The tiny hand soap bar gives no suds-bubbles at all. I used the shampoo as hand soap instead
Okay
5.0
Pros:
The stuff was very friendly. The room was on third floor, which is probably quieter than first floor. The next door has a dog nonstop barking. The A/C was loud but working. Plenty parking! The swimming pool is enjoyable!
Cons:
The A/C was loud. I smell people smoke and dog barking next door.
Mediocre
2.0
Cons:
Loud air conditioner; toilets backup
Excellent
10.0
Pros:
Everything
Cons:
No
Excellent
8.8
Excellent
8.0
Pros:
warm pool, working hot tub after the first night, gorgeous landscaping, and outdoor areas love the firepit feature
Cons:
rooms are tight - small - but tidy
Excellent
10.0
Pros:
Super friendly staff, booked do to refusal of service at another hotel. I will use this hotel moving forward in my travels to this area.
Okay
4.4
Excellent
10.0
Pros:
Clean and comfortable. Great hot tub.
Cons:
Door was very difficult to open and close.
Excellent
9.0
Pros:
Beds seemed very clean. Modern bathroom and flooring.
Cons:
Noisy. Need to have pool towels available for guests somewhere. Need more than 2 towels in a 2 bed room.
Good
6.0
Pros:
Location
Cons:
Lots of people hanging outside rooms
Excellent
10.0
Pros:
Location and all amenities no
Cons:
no..
Poor
1.0
Pros:
Location
Cons:
I reported that there was multiple men that came up to me and asked if I was friends with her and I said I met her. They continued to tell me that she told them my name was Gena and I was from California and my room number. She continued to harass me.
Okay
5.0
Pros:
Location
Cons:
The clientele seedy
Okay
4.0
Pros:
Definitely the location is the best.
Cons:
Need more cleaning or maybe upgrade of bathroom.
Okay
5.0
Pros:
Location
Cons:
there are a lot of rats near the barbecue area, need pest control ASAP
Poor
1.0
Pros:
Not a thing as in my experience I would not recommend this hotel to anyone very unsatisfied and asked for refund within the first ten minutes after check in
Cons:
Everything
Poor
1.0
Pros:
I have asked for my money back. An IHOP on the premises parking lot is not a restaurant on location. There was no parking, one elevator, door did not lock- no customer service, they forgot to due my wake up call. Horrible customer service.
Cons:
Horrible- No parking, not safe, no customer service. They lease space to IHOP which is open 24 hours. Not SAFE.
Okay
4.0
Pros:
The staff was helpful.
Cons:
Really noisy neighbors.
Mediocre
2.0
Pros:
!!!!!Nothing!!!!!!!!. I WOULD LIKE A REFUND FOR THIS DISASTEROUS STAY!!!!!!!! See below.
Cons:
The Hot Water was turned off for 8 hours of my stay.. I had to beg at the desk for a hair dryer. There was no breakfast and even the coffee pots in the lobby were empty. Front Agent made me wait 1/2 hr as he explained how he makes $ selling gym shoes.
Mediocre
2.0
Cons:
Room was dingy and gross. Bullet proof glass in the lobby. Overall a fleabag motel.
Good
7.0
Pros:
The pool. And hot tub were immaculate and beautifully landscaped. Lots of comfortable seating. The best thing about the hotel
Mediocre
3.0
Pros:
price....Hotel employee was great at check-in
Cons:
noise....the desk guy missed two wake-up calls which cause me to be late for meetings.
Good
6.0
Pros:
The bed was comfortable And room was clean
Cons:
The bathroom was really small, doors rusted, ac really loud
Good
7.0
Pros:
Clean room, convenient location, friendly staff
Good
6.0
Pros:
Good location - clean
Cons:
Noisy
Okay
5.0
Cons:
This place was kind of sketchy. Elevator was scary (doors opened before arriving at floor), & we saw a few odd characters on the property. We arrived later in the day and checked out early. The pool area actually looked nice. No hairdryers in room.
Mediocre
3.0
Pros:
Only average at best. Clean but very minimal extras.
Cons:
Booked it for two nights and decide to stay for only one night. They would not repurpose it for just the one night. We ended up staying just one but paid for two nights online with the original reservation. Very disappointed.
Good
6.0
Pros:
Location
Cons:
The outside areas were run-down.
Okay
4.0
Pros:
Workers staying there removed all eyes for machine.
Cons:
Workers that stayed there removed all ice from the ice machine.
Good
6.0
Pros:
Friendly staff.
Cons:
Saw a cockroach on bathroom floor.
Good
7.0
Pros:
The location, staff and cleanliness were top notch. All in all for a Naples hotel it wasn''t bad!
Cons:
I thought I was getting the room with a fridge. You had to upgrade to get a blow drier in a room! No Contenintal Breakfast, the free coffee appeared to be instant. After hours seemed to be some shady characters running around.
Good
7.0
Pros:
Clean room, friendly staff, good location
Cons:
The AC unit in Room Noisy, Unable to get good night sleep!
Poor
1.0
Cons:
I had an asthma attack and had to go to the emergency room at the local hospital due to smoke coming into the room from outside. My eyes were burning even the next day. I have now incurred a hospital Bill. The Red Roof Inn is poorly sealed.
Poor
1.0
Pros:
Location
Cons:
it must have been good in the 1950s and 1960s
Mediocre
3.0
Pros:
Not much, badly run and dirty.
Cons:
The hotel is pretty rundown, but they are doing some remodeling. The room we had was bad the safe was broken the toilet didn't flush, but the worst part was the housekeeping. The floors were filthy.
Okay
5.0
Pros:
Found the hotel rooms to be clean and the pool very nice.
Cons:
Upon arrival 5 people ahead of us; only one person working desk - took entirely too long to register. Naples is still in US yet, Spanish speaking while registering guests very offensive; asked employee for nearest store she didn't speak English?
Mediocre
2.0
Pros:
Bed was comfy
Cons:
Lot of noise. Shouting and threatning . Foul language .pounding on doors. From 1 am until 4 am. Did not appreciate even though the people where ejected . My wife didn’t sleep all night. Requested reimbursement for Saturday night. .
Mediocre
2.0
Pros:
Nothing! There was no fridge, no microwave, no coffee pot in room! Only coffee served in Lobby- nothing else! Room was NOT READY ON TIME! GM VERY RUDE,INAPPROPRIATE REMARKS ABOUT LAUNDRY FACILITIES!FOLLOWED ME AROUND BUILDING! REPORTED ALL TO RED ROOF-BAD
Cons:
I DID NOT LIKE ANYTHING ABOUT THIS HOTEL!!! TERRIBLE EXPERIENCE! REPORTED ALL COMPLAINTS TO GUEST RELATIONS FOR RED ROOF INN. WOULD NEVER RECOMMEND TO ANYONE!!!
Okay
4.0
Pros:
The location was great and the staff was pleasant and tried to help our situation.
Cons:
Room was dirty and there where roaches in every room .We where relocated to three room all had roachesone room had a bad odor and looked like it was not cleaned the was pee still in toilet and hair in the sunk the bed on the pull out couch had stains...
Okay
4.0
Pros:
Cleanliness
Cons:
Too loud at night.did not enforce their own rules(i.e. People at the pool well after midnight with loud music)
Poor
1.0
Pros:
Front desk very nice
Cons:
This is a motel not a hotel. Pretty sure there was some shady business going on in the room next door. Door did not match properly, room was sub par- no amenities, no fridge, no blow dryer, furniture was broken and old, water took forever to go down, ce
Good
6.2
Pros:
Large rooms Value for money
Cons:
Man at reception checking us in was neither friendly nor unfriendly, but somewhat neutral. IHOP (next door) deliveries in the morning were loud Nothing to do in surrounding area. Needed car for the evening to get anywhere, e.g. bar or restaurant.
Excellent
8.5
Pros:
Good Location with a good price. Very Roomy. Had good TV's with good channel line up and picture quality.
Cons:
Had all pergo floors and barely any carpet. Seemed odd to walk on in the bed area. Also had ants but all in all good stay.
Mediocre
2.0
Pros:
Did not like much. TV had HD, that is about the only positive attribute.
Cons:
Small ramp was painted and very slippery after a light rain. I slipped and fell injuring my right knee. This is extremely dangerous. Painter should have mixed sand in with the paint to provide a safer surface. Rooms have not been updated in a long time. Rooms have very little sound proofing, can hear everything that is going on outside and adjacent rooms.
Good
6.8
Pros:
Room was clean and comfortable. Location was central though getting out to Tamiami from the hotel required u-turns.
Cons:
Crowd staying at this hotel was odd: loud and drunk was kind of the norm during my one-night stay (which, admittedly, was on a weekend). The check-in guy was trying to be chummy but came off as too informal.
Mediocre
2.0
Pros:
The only thing good about this place was the night desk clerk. He ended up not charging us for our stay.
Cons:
We requested a different room once we arrived and we were told they didn't have any. Neighboring rooms had men who left their rooms when we arrived to come out and look at our daughters. 'You gotta get out here and look at this' were the comments. Our daughters and husband and I were very uncomfortable and we slept poorly as construction workers were outside of our room during the night, talking and drinking. We checked out before 7 am.
Good
6.8
Pros:
The proximity to beach, downtown, etc was great for the price! Pool was nice packed but still good.
Cons:
Check in was not so good, no early check-in, and then when we got to our room we found the door cracked open with someone still passed out in their bed! Went back and it took quite a while to get it resolved. Place was clean, but beds were a bit stiff for my taste. No breakfast include in my price but others did have. A little late night noise from 3rd floor but not too terrible And for the nose inconvenience they adjusted the price. Would possibly stay again can't beat it for location and price!
Good
6.8
Pros:
Great deal and location. Security walk visible when going to and from my room. Pool was nice.
Cons:
First night was next to a "fire panel" that did not stop beeping. Called from the room to the front desk, no answer. Called the national number, no answer. Googled the local number and called from my cell phone to get the manager. At first, he did not want to move us until I continued to complain then they moved is to another room. Next room a bit noisy at night but not too bad.
Good
6.0
Cons:
Dogs barking dogs in the next room
Okay
5.7
Pros:
It was the cheapest and that is why we stayed there. The pool area was actually very nice.
Cons:
It was very noisy and bright in our room all night. Not very luxurious, but you get what you pay for!
Okay
4.0
Pros:
I chose this hotel because it was the most credible at the cheapest price.
Cons:
The room was kind of dirty and old. The beds sucked. They also didn't let us check in early at 11:30AM which was a major inconvenience for us. They said check in was at 3PM. We ended up not showing up til 7PM and barely used the room.
Good
6.0
Pros:
Price and location for our road trip
Cons:
No privacy and smell when we walked in