Hotels near Miami Airport

Pros: Hotel is very nice. Would come again.

Cons: Could’ve been instructions on how to use certain things in the room

Pros: The space, the staff

Cons: The price is a little high to not be on the beach, the pool wasn't that great either

Pros: Very clean place

Cons: My food wasn’t all the way some done

Pros: The hotel was nice, clean and comfortable. The room was very spacious and clean. Staff upon checking in was very nice and prompt.

Cons: Upon arrival I was not asked if I needed help to my room, the room was lacking towels and there was not a fridge to store waters. They had a mini fridge filled with alcoholic beverages that were expensive. The food service was terrible. They are very under staffed and slow. The staff members were very polite but stressed. Breakfast was terrible! For the price I could have went to McDonald’s and got the same quality. Dinner quality was better but room service took forever to take an order and deliver the food.

Pros: Big room. Relatively fresh condition. Separate room well set up for work Great lighting all around. Kurig (unfortunately with unusable powered cream)

Cons: It was unpleasant if it involved the staff. As if they got trained in the worst of New York manners. Getting the shuttle involved three calls—transfer to disconnected mobile. Checking in? Couldn’t be bothered Checking out? He would rather watch his phone videos. He kept watching them after I was done and waiting for shuttle. Breath of fresh air when I left.

Pros: Room was cleaned and comfortable

Cons: The hotel has no facilities.

Pros: This was the best airport hotel I have been to. Very quiet and large rooms. Very modern and stylish. Bed was very comfortable. I would stay there again.

Cons: The service at the front counter was slow. Only one person was working and the room key machine was not working so it took a while to get to our room.

Pros: Nice hotel , clean , and good service

Cons: Pool was a little small.. too much wind could mess up pool experience.

Pros: The airport shuttle is very convenient and the hotel is a nice, clean, 4 star right outside the MIA airport.

Pros: Very clean. The bathroom was great.

Cons: No refrigerators in the suite.

Pros: The hotel is very modern and chic. I felt like a million bucks staying here. The beds are so comfortable and the suite is really nice. (The hotel gave me a free upgrade.) Also its super close to the airport, drug and grocery stores.

Cons: Everything was perfect. No complaints on my end.

Pros: Convenient location

Cons: N/A

Pros: I thought the room was very nice and clean.

Cons: Was not able to get into the mini bar but staff was helpful and got is drinks from the bar. The air conditioning did not work that well in the room the bathroom was cold but our room did not seem to cool down even though we kept turning the air down.

Cons: There were gun shots right outside my window!

Pros: I enjoyed the luxurious bathroom, especially the bidet. The check in staff was exceptional!

Cons: The fact that the housekeeper entered my room without knocking first.

Pros: Room size and decor!?

Pros: One of the nicest hotels I've stayed in.

Cons: This is a great hotel for travel as it's close to the airport and they provide a shuttle. The location is not the best if you are in town for vacation or pleasure.

Pros: I like the location and the bath. I have been this hotel 3 years ago . But right now it’s different . It’s not convenient to park the car .

Pros: Service, restaurant and facility were excellent

Pros: Absolutely wonderful location for her airport convenience. Helpful staff, free shuttle, good food. Way above the standard airport hotel. One of the best hotel rooms I’ve stayed in.

Pros: Bravo 5 Star by Airport !

Cons: Nothing

Pros: Lobby very modern and club/lounge atmosphere

Cons: Toilet was not cleaned and was used.

Pros: Loved everything! Food, room... The shower was the best!

Cons: N/A

Pros: I loved everything from the customer service to the interior to the smell and to their complementary services. Will definitely recommend this hotel to any and everyone who ask

Cons: Was told there was free parking but the representative didn’t tell me it would be deducted out of my security deposit. Other than that everything was perfect!

Pros: Lived up to its star rating, reception, rooms, cleanliness, staff attention.

Cons: Didn't have coffee/tea options in the room properly refilled. Can provide complimentary breakfast for the price charged.

Pros: nothing

Cons: They didn’t send the hotel any notification of my prepaid reservation until I contacted them at check in when the hotel advised me that my reservation wasn’t in their system and since the hotel had since been sold out I had to find another hotel to accommodate my stay at 1:30 am. I will not be booking anything else with Kayak after this experience.

Pros: Cleanliness, appointment of room

Cons: Very difficult to find and get to hotel. Restaurant staff was not cordial, not helpful Power went off in building - this was a building problem

Pros: When I first pulled up and they didn't have a let I was a little worried about my choice of hotel, but once inside I realized this was an amazing hotel. The room was incredible, the shower was to die for, the facilities were relaxing and classy. There wasn't one detail that went unnoticed by the staff/hotel. It's the only hotel I want to stay in when I'm in Miami from now on!

Cons: The suite was very clean and nice

Pros: The rooms were big and well laid out, bright, and had everything I needed.

Cons: The staff melted down when a plane was grounded. Over-run and not prepared.

Pros: The rooms were outstanding. One of the nicest I've ever stayed in. The staff was extremely friendly and catered to my every need.

Cons: The pool was not heated as listed. The location is only great if you don't plan on seeing what Miami has to offer. Its a really nice airport hotel.

Pros: It was quiet.

Cons: Most of the items on the menu in hotel restaurant were unavailable. there were no restaurants nearby.

Pros: Clean and comfortable

Cons: Nothing

Pros: Nice building, rooms, convenient to airport.

Cons: Horrible noise until 2 in the morning. Very loud and ugly argument in the hallway at 1:30 in the morning. Slamming doors. Party goers returning to the hotel at 1 am, very loud and again slamming doors. People in the room above stomping on the floor and moving things around…. My wife and I had an early flight and were only able to sleep for about 3 hours. The hotel is nice and the workers friendly and professional but I think that most people value a hotel for its ability to offer a good night’s sleep. Didn’t happen.

Pros: The hotel was comfortably acceptable and my sleep was restful. Their Covid protocols were quite good.

Cons: Nothing really........... Everything was acceptable.

Pros: The bed was extra comfy

Cons: The room was very dark needs a full body mirror

Pros: Everybody mind their own business.

Pros: Friendly staff, clean room

Cons: Hard to talk to front desk due to plastic cage they have around desk. Also the hot water to shower took about 5 min to heat up

Pros: Modern and up to date. Plenty of spaces to sit and relax. Location is idea place to grab something to eat.

Cons: No problems

Pros: Different & Nice!

Cons: N/a

Pros: Location

Cons: A few areas in the room weren’t cleaned that well

Pros: I loved the space & cleanliness of the rooms. The staff were friendly and prompt whenever I called the front desk to request items. I would definitely stay here again.

Pros: Comfy bed

Cons: Rude staff, rice paper walls, terrible room, ceiling falling in, cops called on guests, partying, SO LOUD. Had to change hotels. Didn¿t sleep for 6 nights.

Pros: It was different - trendy. Nice staff!

Cons: The usual - it's a little worn, water pressure iffy.

Pros: The staff, front desk and housekeeping were very courteous and helpful. Self-parking was plentiful. Food options were available on either side of the hotel.

Cons: Not a big deal but the bathroom lighting was a bit dim.

Pros: Love the decor and the cleanliness of the place . Staff is very friendly. I didn’t used any of the amenities, so I can not comment on that but definitely love the place. The decor is very modern and beds are very comfy.

Pros: I loved everything about this hotel!

Cons: I can honestly say the back entrance at times the card would not work.

Pros: The night staff was awesome and accommodating.The assistant manager was great at explaining things and handling everything we needed

Pros: Comfortable bed nice design safety protocols good fine fir a quick stay near airport

Cons: Bare bones amenities- cheap shower gel and shampoo conditioner combo. Floors not super-clean.

Pros: The space

Cons: No

Pros: Everything was perfect

Cons: Nopw

Pros: The rooms and the hotel were very modern and would have been much more enjoyable if it wasn’t COVID time

Cons: We were woken up at 2:30 am by a domestic dispute and the noises echoed off everything and had to call the front desk several times before it was addressed.

Pros: The location proximity to the airport was excellent.

Cons: The “modern” look they were going for with the unfinished concrete, etc., gave no sound barrier. We heard every single thing from each room around us. There was also no microwave in the room which seems cheap.

Pros: The shower and window

Cons: The view wasn’t that good

Pros: Convenient to airport. Lots of restaurants but good ones are a 5-10 minute cab ride away on a VEEY busy street. Nice staff.

Cons: Shower leaked onto floor; when I told the desk about it, no one did or said anything, did not even write anything down. The design of the entire hotel is like an unfinished warehouse (unfinished concrete walls and floors, bared pipes, exposed ceilings) which left me cold. Traffic was unbelievable, but this was days before Super Bowl nearby.

Pros: It was clean and close to restaurants.

Cons: It was very dark in the room. There were no overhead or reading lights. It was farther than expected from the airport.

Pros: Look and feel of the hotel

Cons: No concierge to help with my bags.

Pros: The Uber and Lyft, dining situations

Cons: Very much so...a lot to get into

Pros: Location

Cons: Shuttle hours are very inconvenient for late arrivals or early departures. Also, you're supposed to call and tell them which door you're at but you're expected to already know that

Pros: Close to airport

Cons: Shuttle hours are inconvenient. They don't start until 6am and only run once an hour. We had to wait an hour

Pros: Ambience and cleanliness

Cons: Need more gym equipments. Elevator is very very slow.

Pros: Disappointed that this was just a renamed Extended Stay hotel..

Cons: Airport transportation sucked

Pros: it was clean and then staff was kind, the price was decent

Cons: the airport shuttle took over an hour to pass by, a very long wait after a long flight. The hotel bar had little to offer food wise and it did not seem wise for a solo female traveler to roam around the neighbourhood to look for restaurants at 10pm.

Cons: The decor is the worst. Cement walls...grey....lighting terrible in the room...definitely not a place I would want to stay again.

Pros: High ceilings.

Cons: Horrible, confusing, undependable shuttle service.

Pros: Rooms are spacious Staff is friendly Food establishments are nearby

Cons: The only issue is when you're trying to exit the hotel during rush hours, 36th Street is pretty congested.

Pros: Staff

Cons: The shuttle service was poor. It did not run early in the morning when I needed to go to the airport and only ran every hour during the day.

Cons: Electrical outlets did not work

Cons: the bathroom shower did not have proper seal and it flooded the bathroom to the point that the bathroom was not useable. when i informed the front desk about this, they said "thanks for letting us know". i expected some sort of compensation at least.

Pros: Cleanliness and friendly staff.

Cons: Could hear everything in the next room, especially doors slamming shut from adjacent rooms late at night.

Pros: Free shuttle to/from airport Nice pool area Newly opened Located close to airport Friendly staff

Cons: Bare ceiling construction style makes look unfinished Rooms feel a bit stark

Pros: Good location to catch a flight from MIA.

Cons: Lighting in this room is awful. Very dark. There was such a large gap under the door that I had to put a towel down to try to keep the A/C in the room to keep it cool. The hot water in the shower did not work, only luke warm. Shower also leaked.

Pros: Nothing

Cons: No restaurant No shuttle service

Pros: Housekeeping let our towels pile up. Not a visit to clean the room once. The bathroom faucet was terrible water was all over the counter

Pros: Very comfortable for my family with nice size room

Cons: Lack of towels and bed sheets cause we stayed three days before of course breakfast was bag food

Pros: No to much food

Pros: Shower with blindex box, comfortable beds.

Cons: Expensive

Cons: The breakfast is to basic, dont can repeat and you want aditional food or drink ..... and this date the staff is no friendly, maybe is tired or don't like your work.

Pros: The breakfast was pretty good. The pool area was really nice. Beautiful lit, fire pit at night. The room was nice. Fit 4 people comfortably. The planes taking off weren't a major annoyance.

Cons: My tub was stopped up for a few hours, which I thought was disgusting. The shower head was dirty. The rugs were wet from the AC dripping on the floor. And you have to pay 20$ a night for parking.

Pros: Location in term of the airport

Cons: Bathroom was very dirty there was someone hair on the shower wall. COVID guideline cleaning was not done to common are¿s and door handles No shuttle to the airport

Pros: I think the best thing about the hotel is that it is a new building.

Cons: I definitely did not like that the workers of that hotel do not control the guests and there is the smell of marijuana in addition to the different scandals in the wee hours of the morning by the guests.

Cons: The floor my family and I were on had an extremely strong odor of Marijuana as soon as the elevator door opened and through out the hallway.

Pros: Very comfortable hotel. Clean, and up kept. Staff was nice. Best hot breakfast. 10 PM quit time is a nice feature.

Cons: I hated I could not stay longer.

Pros: Was close to airport

Cons: Cleanliness of room was unacceptable..wasn't compensated for the inconvenience..checked out hotel after first night

Pros: Privacy and premium guest services

Cons: No

Pros: Everything was good except no shuttel services,the staff are professional and nice,the breakfast is good and they are really good at maintaining the applications rules during the covid19 .

Cons: No everything was good and I would recommend this hotel to everyone , like I said just the shuttel services is shutdown during the epidemic covid19. So the public transportations don't exist

Pros: Clean rooms and friendly staff

Cons: There was a smell of weed at night and we had to switch rooms

Pros: This was my best hotel stay of the past five years.There were no deficiencies. Th

Cons: N/A

Pros: Lobby on second floor

Cons: Parking not cheap

Pros: The hotel is very clean always had some hand sanitizer everyone was very professional very nice place to stay

Pros: Nice & clean, Staff very nice.

Pros: Includes breakfast which has a couple of options plus if you pay for other items you get more variety. And Almond beverage was offered not only cow's milk.

Cons: It only has a fridge in the room, not a hot plate to warm stuff unless in the lobby there is a microwave.

Pros: Everything it was nice and clean the staff was very welcoming And we were only 15 mins away a fro.m Everything

Pros: Very clean and comfortable

Cons: no

Cons: Me and all my friends got charged multiple times and amounts that were not supposed to be charged to our credit cards.

Pros: Facility OK but dining experience unacceptable. There was one server acting as waitress, bartender, bus person and part time cook. The wait was inordinate and spoiled our evening after a day of travel. We had no car, so were trapped.

Pros: Everything from the staff to the hired was wonderful.

Cons: Nothing

Pros: Breakfast was very good.

Cons: Only problem is it's noisy -- both from the airplanes and hall noise.

Pros: Comfortable beds

Cons: Airport shuttle took over 45 minutes! And for I'm sorry we got a bottle of water..

Pros: Breakfast was ok. The out door pool was a plus.

Cons: Kinda hard to located but it's next to Red Roof Inn. We were 20 miles away from everything. There is one gas station within walking distance.

Pros: The breakfast was really good. I enjoyed that very much.

Cons: The parking situation. It was confusing and the cakes barely spoke English.

Pros: Quick access to and from airport Very modern and clean Restaurant in hotel has good food choices beyond the norm

Cons: Late check out only until 2PM--hard for those with a late flight out.

Cons: I paid for my hotel room in advance, and I paid in full. My flight was delayed and I didn't get to the airport until 3 am. Hyatt gave my room away because I hadn't checked in, and then sent me to a comfort suites. I paid for the room, so even if I don't check in, why give it away?

Pros: The combination of staff anf facility was outstanding. I want to stay there next time.

Cons: it is a new property, so swimming pool was not available.

Pros: Location

Cons: Aircondition too noisy

Pros: Staff at the front desk where not friendly at all.. But the the free breakfast was nice and the kitchen staff was so sweet

Cons: The front desk help

Pros: Room was spacious, amenities are new and room itself is new. lot of options in breakfast. good parking area. nice pool and hot tub.

Cons: Nothing as such

Pros: Beds were comfortable!

Cons: Issues with shuttle on airport to hotel transfer. Shifted to Uber which the staff reimbursed for. Front desk staff was helpful and courteous. Front desk staff: 10 out of 10 Shuttle process/ driver: 3 out of 10

Pros: The friendliness of the staff, the rooms were nicely cleaned and the location was great. Easy to get every we wanted to go without having to drive too far.

Cons: We were only given 2 face clothes and 2 towels per day. Rooms should be fully stocked and guests not have to ask.

Pros: The location was very good for the airport as well as the Double Tree Convention Center.

Pros: The location not too far from the airport, shopping plaza across the street with Publix, Starbucks, Wallgreens The breakfast was good Free shuttle to the airport Renovated rooms, lobby , but ceilings are still low and the Ac makes a lot of noise. You can tell it’s been updated but it’s still an old hotel Elevators are not updated Bfast area and pool area was nice enough Staff nice enough

Cons: The beds were old, our mattresses were concave and the beds made noise when we got in them our 2 queens beds room was on the smaller side, we only stayed 1 night on a stop over via Miami but def small for 2 kids and 2 adults. A part of The pool area was being torn up it seemed like, most of the day it’s on the shade .

Pros: The privacy

Pros: La ubicación el personal

Cons: me gustó todo

Pros: La atención del personal excelente servicio

Pros: Clean and spacious rooms

Cons: Nothing

Pros: Friendly staff, clean room, nice quiet area

Cons: Nothing

Pros: Close to airport. Shuttle on time.

Cons: Bed and pillows were awful. Carpets old and bath had a little mild and was run down.

Pros: Location

Cons: AC wasn't working well!

Pros: Close to port

Cons: they charged my credit card (US$---) for the stay.

Pros: This hotel was okay. I liked the breakfast. I was debating on whether to stay at the Hilton or this hotel. Our pool was closed but the Hampton shuttled us to the Hilton and we were able to enjoy their pool while our room was being readied.

Cons: The staff was extremely nice and accommodating. This hotel was not worth what I paid compared to the Hilton I stayed at last year. I booked Hampton because of the breakfast. Other than that it did not compare to the Hilton.

Pros: free coffee and 24 hr Business center

Cons: Shuttle service did not arrive in time.

Cons: Elevator was not working.

Cons: I booked 2 rooms kayak through booking.com - received a confirmation number. Our late flight had been cancelled. Hotel didn't receive the reservation and when I found out, there were no rooms available. Night was spent in airport - very bad experience.

Pros: Good location, shops avross the road

Cons: No bar and breakfast wasn't great.

Pros: The room was clean but not spotless. Loved having a fridge, microwave & dishes. It was quiet and the beds were comfortable. No airport noise even though it's very close, not even while sitting at the pool. The bathroom needs brighter lighting and a magnifying mirror. Also there were no luggage stands in the room. It's a good hotel for a quick stay while traveling but I wouldn't consider it a vacation spot.

Pros: They make me feel like a queen

Cons: It's not on the beach.

Pros: Staff was very helpful. To go breakfast bags were nice, since we had to leave before the hot breakfast service started. The room was comfortable and nice sized. The deal on leaving your car parked while on your trip was great. Shuttle was reliable, location is close to airport, without being too close. Starbucks, Walgreens and Publix are across the street - very handy.

Cons: The hot tub wasn't hot! Construction noise was unexpected on a Sunday.

Pros: Breakfast was good and the space well organize to protect people and keep distance. Great location if you need to catch a flight early morning. Only few minutes from the airport The room was comfortable

Cons: If I have to find any dislike, I would say that from my room I could hear the planes from the airport.

Pros: In general the property was ok, breakfast was ok, the staff at breakfast was very nice (unfortunately only there).

Cons: Pets are welcome, charges may apply. I didn’t expect with this statement, that this charges are nearly doubling the costs for the night we spend. 150$ as pet cleaning fee? And when asking about this at the checkin the answer was “it’s written on our webpage, not our problem if you book via Booking.com”... breakfast buffet was scrambled eggs, bacon, pancakes and some sweet cakes. Booked for 2 adults and 2 kids, but second (sofa) bed was not made and the linen in the closet seemed to be there since months. Overall very disappointed from a hotel run by Marriott. It would be great to have pet fees clearly declared on Booking.com.

Pros: The location and the cleanliness

Cons: That you had to pay for parking.. $23 a night..it’s an hotel why parking is not included in your stay

Pros: It was very clean and the breakfast was awesome

Pros: Complimentary breakfast

Cons: Limited exits out the building..

Pros: Your supervisor worked with me to secure my room ..After an hr i was able to pay my reservations that i almost cancelled.

Cons: The deposit for cash is ridiculous..I been using your facility for years so $250 is to much.. I thought of going to another hotel but your supervisor was very helpful..

Pros: Great staff and convenient location.

Pros: Front desk staff was helpful

Cons: Room could have been better cleaned.

Pros: Awesome bed.

Cons: Concierge was nice but he did not explain that there was an additional charge for parking. He gave me a ticket that I thought I would show at my departure next day but at the parking place they would not let me go without paying. That was a surprise for me. Also, at the front desk they did not ask me if I was a member of the Marriott hotels, I am, so I could have given them my name and number to add points or miles.

Pros: Staff were very friendly and the bed was comfortable.

Cons: The sound of the ventilation

Pros: The best was Sayda Manzanares attention in the dining room.

Cons: No enough COVID care. Lack of sanitizing alcohol. Lack of pool personnel.

Pros: Speedy check in service

Cons: Our beds weren’t made up when we got there but they were made quickly

Pros: Very close to the airport

Cons: Way too far from the beach

Pros: How clean the pool is and the shuttles to and from the airport. Also, the rooms are very clean and the staff is very friendly

Cons: Only down side is that there are no microwaves in the room

Pros: Location was very convenient

Cons: Our entire stay was amazing the only problem we had was that in our room (620) the carpet was drenched in water near the bathroom. We thought is was because of us showering but we noticed that it stood wet the entire duration of our stay.

Pros: location

Cons: The staff was very rude

Cons: It was dirty

Pros: My room had a running water noise interrupting sleep. I was changed next day. . The room was not cleaned on last day.

Cons: Good location

Pros: Location

Cons: We had to be requesting clean towels. The cleaning service never clean while we were there but the day of our check out they were going in the room trying to clean super early in the morning before our check out.

Pros: The staff in the morning early afternoon

Cons: The late night staff

Pros: Nice clean room

Cons: Too expensive for what it¿s offered

Pros: The room is clean but it is basic

Cons: The price is too expensive for the hotel.

Pros: We were there 4 days our room didn't get cleaned at all. We had to keep calling for clean towels. But the staff was really nice.

Pros: Shuttle service and location to the airport

Cons: The $200 hold charge to check in on arrival.

Pros: Great Hotel! Great Location! Nice Front Desk People! Very clean room!

Cons: Everything was really nice!!!

Pros: Pool was nice

Cons: We walked into the room and it smelled like an ash tray.immediately called front desk & told them they said the entire hotel is non smoking. I asked could you bring some air fresheners up here or switch rooms ? They said be up there shortly, never showed.

Cons: The clientele at this hotel was less than desirable. We had people in the outside lobby drinking alcohol straight from the bottles and listening to loud music. It was one of the worst, unprofessional establishments I have ever stayed at. Not worth $$$.

Pros: Is close to the airport!

Cons: The room that we had there was a lot of noise coming from the building walls & ceiling something in the building like a plumbing pipe or something with the AC system I will say every 5 min that it was so hard to get some sleep it needs to get fix.

Pros: Very clean, safety pandemic actions implemented.

Cons: Too close to airport

Pros: 24 hour shuttle service. Very close to Airport. Location not too far from main attractions.

Cons: The bathroom tub was not very nasty but not very clean. Had little hair in the tub. Called front desk, they sent room service immediately to clean. This was during Spring Break so the hotel was filled with a marijuana smell at the pool and hallways.

Cons: Staff does not tell you details about extra charges. Front desk staff did not let us know whether they would be with us shortly when they saw us wait for their attention, they simply ignored us even when there were no guests to tend to. Room was subpar.

Pros: The pool

Cons: Needed more towels

Pros: Clean

Cons: No

Pros: It was a nice place and loved staff

Cons: Only thi ng didnt like is I was there for 4 days and only 1 day someone came to clean normally I'm at hotels and they come everyday for cleaning and pr bring towels.

Pros: Nothing

Cons: Roach in my towels, rude staff & manager, lied to me, overcharged me, rooms missing items, bad location & hard to find.

Pros: Not sure there was anything

Cons: Pool closed 2 out of 4 days we were there. That is our main reason going to miami. Sun in the pool. It smelt like weed everywhere. The vents in the room especially. Didn't clean our rooms or take garbage.no towels service awful

Pros: Very centrally located for my purposes. Excellent restaurants within walking distance. Clean and comfortable.Will be back.

Pros: It was a great stay

Cons: The hot water works when it wants..

Cons: When I booked the hotel I booked it for a double Queen with a pull out there is no double Queen rooms there is only double full grown I had to change my room to a king-size bed and a pull out just to accommodate the three adults

Pros: The pool area. It closes at 10 pm to early when ppl are vacationing.

Pros: Close to the airport

Cons: Not even water on the rooms

Pros: It is difficult to give accurate feedback due to COVID-19

Cons: No cleaning upon request.

Pros: Front desk Clerk. She was very charming and understanding.

Cons: I was charged $20 a night for parking. Room smelled like tobacco smoking. Show drain was clogged.

Pros: The rooms did not meet expectations

Cons: having to pay to parck your car!! first time i have to do that room was never clean, at check in nothing was explain regaeding covid rules..

Pros: Close to airport

Cons: They charge for every single thing

Pros: The staff

Cons: No heat in the room broken ice machine on 2 floors

Pros: Both shuttle drivers were very pleasant

Cons: took seconds to charge my card for potential incidentals and more than 4 days to get refunded.I was dissuaded from joining the rewards program.I checked in around midnight and still had to check out by noon even when my flight left at 8pm.hard water

Cons: The toilet was working. The bathroom door was jam and I wasn't able to shut it completely.

Pros: What I liked best was the location, which was close to the place I worked, the mattress was comfortable and the room smelled fresh.

Cons: The downfall was the parking price l: $19 per day and very expensive. The room was fairly clean but there was a lot of dust along the baseboards on the carpet.

Pros: The staff at hotel, Hotel employee was very helpful!

Cons: The restroom needs to be revamped.

Cons: Undisclosed parking fee of $19/day

Cons: The double beds were my first experience of such small beds. Very tight even for two petit ladiez!

Cons: The staff security was horrible, and after speaking with her she refused to give us her name and called the police on us because we were doing a complaint on her. The next day the hotel manager gave us no warning and decided to kick us out.

Pros: I love the place ,nice and clean good atmosphere

Pros: The hotel was good. I have stayed there before and I would do so again.

Cons: It was too far from my appointment which was in Fort Lauderdale. The driving back and forth was not good for me.

Pros: Nothing the over charged for parking in a lot where there isn't space for guest.

Cons: Everything. I will never stay at this hotel again. I hope no one makes my same mistake. They also put a hold of $3200 on my credit card and once I got that cleared they put another $50 hold on my card. All this for a one night stay. Never again!!!

Pros: Happy I only stayed one night

Cons: I requested to be moved 3 times because the bathroom showers had mold in the titles, the shower ceiling walls were peeling and in need of work, each time the receptionist moved me to a room with the same issue on the same floor. $15 parking

Cons: extremely noisy hallway, everyone walking by sounded as if they were IN the room, sink not clean, parking costs extra

Pros: The staff was the worst

Cons: Took forever to get picked up at airport- guy went by at 25 miles per hour in lane away from us. Didn't even look over. No fridges.

Pros: I always look for a room because of the beds. These beds disappointed me to say the least. The most important element in an overnight stay is a great nights sleep. Not on these beds, it was impossible.

Pros: The location

Cons: The staff was very negative that I booked through Kayak and said "hold on a second you booked through expedia" No I did not but I paid my money, almost $500. I will not stay there again for that reason. I love the ease of Kayak.

Pros: Overall it was a good, comfortable stay with access to grocery stores, gas stations, the beach, and Great places to eat all within a 10-15 min radius. I’m sure it had to do with the time of year we went as well. I would definitely stay again!

Cons: The pullout bed could’ve been cleaned and prepped with sheets. Especially considering the pandemic, there should be more cleaning out into the beds. The pool was small, could’ve been cleaned.

Pros: It looked nice

Cons: There were roaches crawling all over the place. Literally i was disgusted

Pros: Had a bad stay due to getting bit by either fleas or bedbugs in the first room and roaches in the second room having to move to another room at 4am because I was not sleeping in that room.

Cons: Keeping up move with what's going on at the property

Pros: The hotel was clean and quiet. The housekeeping staff had done a good job. The hotel was easy to find.

Cons: The check in staff were inefficient. It took 10 minutes to get a key. They seemed surprised that I needed to park a car. The breakfast, COVID or no, was particularly pathetic, more on the level of the Scotch Inn than a Marriot. The coffee was awful.

Pros: The great attitude of the staff. Showing excitement to see guests again. Very helpful and aware to check if your stay is doing well. I was late for breakfast once and the service lady offered me some products to take to my room.

Cons: I wasn't informed that housekeeping wasn't available on a daily basis. I do understand the situation, however I would appreciate to know it at check in. It was awkward that I noticed after two days that housekeeping wasn't working, and it was because it is every four days due to the World situation.

Pros: The staff was excellent on customer service also my room was nice clean and ready when we checked in which was also very smooth

Pros: The location was good

Cons: I have no complaints

Cons: I had several issues at this hotel. My bathroom was not clean when I checked in. Had to call front desk. I didn¿t have a working toilet all day on a Saturday and maintenance refused to fix it until the next day. I was not offered to switch rooms.

Pros: Close to the airport. Many restaurants in the area. Many issues during my stay but they issued a refund.

Cons: Me and several other guests waiting at reception because no one was there. Turned out they were short staffed and the guy had to take care of some rooms. My room was not precisely clean. No answer when calling reception to report the issue.

Pros: The cleanliness

Cons: Only thing was that their business center was not avaiable so I wasn't able to print out documents. But overall everything was great.

Pros: Great staff and the room was amazing

Pros: The room was nice.

Pros: hotel employee made us feel so welcomed n like family ....it was unbelievable..the other staff showed great hospitality aswell...hotel employee was above and beyond though...definitely referring others n coming back.

Cons: Yes that I didnt come sooner

Pros: It was convenient to my location for my Doctor appointment

Cons: The hotel and the employees, especially when one employee informed me if I wanted fresh towel to come downstairs and get them. When I had asked for them at 12pm when I left the room and returned back at 8:15Pm

Pros: Easy access

Cons: They let someone walk in our room and when we said something About it they acted like they didn’t care

Cons: The staff wasn’t very accommodating. And they had my friend visiting with me car towed even though they told him where he was parked was fine. Just not a good overall experience.

Pros: Very quiet

Cons: They clean the room every 5 days. They do not pick up trash unless it’s cleaning day. The used an old tissue roll in our room. Manager said they do not change for new customers. There never anyone ever at the front desk .

Pros: Customer service and room spaciness

Pros: The cleanliness of the room beautiful suite.

Cons: Yes they put a holding fee on my credit card that’s still pending on my account. The room was left the way I received it I stayed overnight and left 6am the next morning. Also they charged me and my guest a $20 fee each too park at the hotel.

Pros: Lobby has nice decor, staff is friendly. Rooms have full size kitchen.

Cons: I did not like the room size and views. The rooms with views were even smaller. If your putting a kitchen rooms should have a table and more ample size.

Pros: The bed was extremely comfortable. The suite configuration was amazing.

Cons: Everything was perfect

Pros: Modern

Cons: Hotel shuttle never picked us up. We were told 2x that they were on the way. Breakfast was too simple. The first room given to us had wet towels on the floor when we arrived. The elevator did not work properly.

Pros: The hotel is newer so it looks nice. The front desk was super nice. If you need to be by the airport it’s super close. In general it’s not in the heart of everything but the location was great for us.

Cons: The maids only speak Spanish and seemed irritated when I wanted them to clean my room. I was traveling with my kids and wanted the trash taken out because of diapers. They didn’t leave dishwasher tabs or give me a sponge so I had to call the front desk to get those items.

Pros: The rooms are nice and clean

Cons: Parking is 20$ a night thats ridiculous

Pros: There is stove in the room so that we can cook some food

Cons: The bedsheet is not very clean.

Pros: I haven't seen a hotel like this in a very long time. The hotel is modern, clean, quiet, and better than expected. It sounds out from the buildings and other hotels nearby. I chose TPS by Marriott for 2 reasons: 1) I love the Marriott hotel chain (been using them for years) 2) The pictures shown in the app I was not disappointed because the pictures are a true and accurate representation of the hotel in its current state. Well done TPS by Marriott!!! I will recommend this hotel to everyone I know visiting Miami!

Cons: The area was residential - not necessarily a dislike, just different. We were told it was safe to walk around (early evening) and we found it to be a true statement.

Pros: Close to the airport

Cons: Shuttle service was terrible! Had to wait an hour at the airport for the shuttle to come. Made numerous calls to the hotel, no answer at all, then hung up on, then put on hold and finally reached someone after 6 calls! Understaffed at front desk!

Pros: Good amenities

Cons: Housekeeping was horrible. Rooms were not cleaned every day, even though we placed 4 calls throughout the day.

Pros: Location was decent for an airport hotel.

Cons: Room was shockingly dirty. Floor had not been vacuumed, hair in the shower, on sink and in microwave. Fire alarm hanging by wires from wall. Lamp missing from desk. I have watched this hotel go downhill quickly in a short amount of time.

Pros: Continental Breakfast

Cons: The hotel shuttle never came. We waited 45 minutes and called the hotel twice and still the shuttle never showed. We also had issues the following morning when we needed a shuttle ride back. We ended up having to pay $20 for 2 Lyft rides which isupsetting

Pros: The sheet on the closet very very dirty . Definitely used has not refresh.

Pros: Location was nice, front desk staff was nice and helpful.

Cons: Apparently was a forgotten traveler. Of the 3 nights I was there, 2 of those nights I didn't get maid service. And only 1 of those nights did I get fresh towels after I requested them.

Pros: Didn't like it, end up staying at another hotel.

Cons: it Had an appearance of a junkies hotel, scary people at the front door

Pros: The hotel was new and rooms for clean and comfortable.

Cons: They over sold rooms and could only accommodate 1 of our 2 rooms. When the other party arrived to check in computers were down come back to find out they over sold. Very upsetting!

Cons: That housekeeping never did my room and that key all way deactivated like 3 time..

Pros: Room size

Cons: No face towels after first day. Fire alarm went off for the first 3 days we were there. Breakfast menu and dinner menu stayed the same.

Pros: Techy fitness equipment(lacks ventilation). Layout w/stove& utensils. 5wks old hotel mitigated untrained staff. Nice lobby/bar area decor, pale forMiami.BAD:Piercing in-room sirens 2x roomserv burning kitchen, evacuations firetrucks,disabled all elevators

Cons: Parking $15+tax.No clean sheets/bathroom floor 4 days(policy) Old towels left piled up, HKing left early 2x, no new soaps,TP,etc,hot Bfast always dirty mess &unstocked; eggs, patties shoe soles, Bfast:cramped, crowded, foodstaff disgusting hygiene

Pros: Nice and new rooms

Cons: Parking fee per day is $15 which is too bad.They should waive of it.

Pros: Hotel is really new. Room is clean and great.

Cons: Too much competition at breakfast time.

Cons: parking fee

Pros: The hotel is very close to MIami airport. Very nice rooms, mini kitchens, friendly staff.

Cons: The hotel shuttle service is very poor when picking up at airport. Shuttle departs hotel every hour and I've called and advised I am waiting and been told it would be 10-15 minutes but had to wait over 90 mins. Was told "stuck in traffic"!! Not true.

Pros: The price.

Cons: The staff did not have a good command of the English language. Had difficulty communicating with the ladies behind the front desk and also in the breakfast area. I also had an accident in the room, I hit my forehead in the corner of the vent by counter

Pros: Super clean, modern, and convenient...

Cons: Breakfast could start earlier. And a/c was making noises all night! After that was ok

Pros: Location

Cons: Overpriced.

Pros: It was clean and the shuttle to the airport was helpful.

Cons: There’s not much near by to walk to, if hungry.

Pros: Pretty close to the airport

Cons: The staff was not friendly. Hotel and rooms are dated

Pros: All, service is extraordinary

Pros: Not overly crowded family friendly

Cons: My pick up from airport not friendly at all

Pros: Nice Clean Room

Cons: Not friendly at the front desk & the breakfast plate in a plastic

Pros: Nothing and breakfast was horrible

Cons: The whole experience

Pros: Location, Van service

Cons: Overpriced

Pros: Close to airport which I needed that night.

Cons: Furniture felt dirty Coffee pot had been used and not cleaned. Used tea bag and coffee stains on it

Pros: Super clean and amazing service free brreakfast

Cons: No

Pros: Airport shuttle

Cons: Breakfast was a little chaotic. There's no mat in the slick tub.... a broken hip waiting to happen.

Pros: Updated, friendly staff.

Cons: The breakfast

Pros: Loved the best and the sheets

Pros: The rooms were clean, the hotel was quiet and the front desk was very helpful with information to restaurants, they held our luggage until they had a room available and allowed us to check in a little early. Free shuttle to the airport was great.

Cons: Nothing bad to say.

Pros: Clean, quiet, good view of golf course

Cons: Nothing

Pros: the cleanliness

Pros: Basic hotel good location well priced

Cons: Breakfast wasn¿t very good but again Covid probably made it difficult.

Pros: Free parking and many spaces available. Free breakfast, had a plate wrapped up for each individual. Large room, cleaner than other hotel we stayed in Miami. Had microwave and fridge available.

Cons: Bathroom was not clean, hairs in bathtub. Bedsheets felt old and frayed.

Pros: That it had a shuttle service to the air port and $20 for incidentals which i was told ill get back in 3 days its been 4 days now and nothing

Cons: I found hair in my bed so i slept on the top sheet which i was cold for the entire stay. And did not get reimbursement

Pros: Close to the airport and there's a lovely golf course to walk around. There's also a pool in the hotel.

Pros: Fast Check in and out. Receptionist very helpful. Close to airport

Cons: Breakfast: except fruits nothing healthy Hotel is getting old Very slow elevator I would not stay longer than 1 night

Pros: It is close to the airport; includes free airport shuttle and friendly drivers; comfortable rooms. We did not have breakfast as we had to leave early in the morning.

Pros: spacious and clean room. Look of the room was very nice. loved the inside pool and the golf course views. LOVED THE FREE PARKING IN MIAMI!!!!

Cons: Nothing

Pros: Staff horrible

Pros: The staff were nice and helpful

Cons: The hallway showed signs of wear and tear. The location was less than desirable. I had to walk for dinner and the area seemed a little sketchy. I didn't feel safe.

Pros: Close proximity to the airport and rental car center. Room size was decent.

Cons: Hotel room and hallways were too dark. Carpet looked dirty throughout. We were bit by bugs while walking in the hallway and in our room. Quality of the breakfast was mediocre at best. Not worth the 3-Star ranking.

Pros: The room exceded my expectations. Very nice style, good size and a view of the golf course. Bed was comfortable.

Cons: Staff are the biggest problem. They seem to be trying very hard, but they just don't seem to have the training they need to succeed.

Cons: Breakfast wasn''t that good

Pros: the breakfast was delicious, rooms were clean

Cons: nothing

Pros: Close to airport

Cons: Lack of good nearby restaurants

Pros: They are very professional, friendly and very clean

Pros: The room was not very clean the sheets looked like they were previously slept in and the bed didn’t have enough pillows and they had no extra pillows to spare.

Cons: Location was not around any attractions or beaches were not in walking distance.

Cons: Waited 40 minutes at the airport for the shuttle and then had to take a taxi.

Pros: Really friendly and helpful staff and a convenient location with a free airport shuttle.

Cons: Seems very well used and like the towels and sheets should have been replaced years ago. My room also featured the loudest AC I have ever experienced in my life.

Pros: Room is dirty and small

Pros: Location Comfortable Shower

Cons: Room a little small

Cons: Shuttle not on time. U flight was at 6:33 am. When we finally got to airport all was a rush.

Pros: The pool was good.

Cons: The room was old. The checkin was later than wrote (we waited 25min) because the room wasn’t cleaned. The driver of the shuttle was so rude and didn’t help us tu put ours bag inside. Is really expensive for that.

Pros: Very friendly staff

Cons: Everything was fine

Pros: Excellent customer service

Pros: It was clean

Cons: The front desk told me I could get picked up at the airport I had to call 4 times it took over an hour when leaving the hotel the driver did not even help with the bags I had to do it in the pouring rain I asked about restaurants if they were open the

Pros: Receptionist very comforting

Cons: The room had a very musty smell, im allergic to mold so I sense when the humidity level is high sheets were damp and had a misty smell

Cons: It says there is a continental breakfast, but you only get a juice and a "muffin".

Pros: Tus hotel is bey good. Clean and excelente star. Thanks.

Cons: I couldn't sleep all night with door slams people talking very loudly, there is no privacy in the room I was staying in,

Pros: Close to the airport. Comfortable bed.

Cons: Perfect example of "you get what you pay for". Just connecting flights and had to spend the night. Unbelievably bad free breakfast, sketchy wifi, free airport transfer runs on the hour only (which they don't tell you) even though the shuttle and the driver are there. Front desk guy was incredibly rude and unhelpful. Don't expect much and you won't be disappointed...

Pros: Close to airport, restaurant on site and free breakfast.

Cons: The pillows were the only thing I didn't like they were the size of a couch decorative pillow and really hard.

Pros: Restaurant

Cons: Extremely small rooms with yard sale furniture.

Pros: Shuttles from airport and to cruise port. McDonald's and IHOP restaurant right next door.

Cons: Continuous noise outside (tapping or hammering noise) which necessitated us putting on air conditioner to drown out the noise. Hotel needs an elevator for anyone not staying on first floor.

Pros: The Hotel was very close to the airport and offered an inexpensive price for the stay.

Cons: This was the smallest hotel room I have ever seen and there was very little room to move around in the room. The bed was very close to the front door when you entered, but the room did have everything mentioned in the ad.

Pros: Had a good breakfast before we took our shuttle to the pier. We left our car at the hotel while on a cruise and it was never bothered.

Cons: The shuttle isn't run by the hotel and was a little slow picking us up when we returned but that wasn't any fault of the hotel.

Pros: Clean, new and very nice Restaurant is spectacular Pool clean and accommodating

Cons: Only one thing was that although the rooms were clean and fresh The overall space in my room was limited and small

Pros: Breakfast was pretty good but not enough selection of fruits, only oranges and bananas.... Coffee was excellent.

Cons: The wifi is terrible. I tired to connect my iPad, MacBook Air, Motorola G5 Plus, my backup Samsung J3... nothing for the whole time .... was very frustrating. I notified the front desk, they said they would call the wifi support.. nothing changed.

Pros: How close it was to the airport.

Cons: Walls were thin so it was noisy and bed we uncomfortable.

Pros: Free airport shuttle. Bar and Grill right next door. Staff very friendly and accommodating. Very clean. Breakfast included.

Cons: Small bathroom and luggage space in room very small. Lobby could be improved.

Pros: practical

Cons: no room service

Pros: It was near the airport and there was a shuttle, but there are many many others.

Cons: Dirty hallways, pizza delivery menus on the floor outside the door to the room, tacky decorations, a big metal board at the base of the bed for no apparent reason. And when I pulled the covers off the bed, the sheets were completely full of stains, debris, and little hairs. DISGUSTING. I've never left a hotel room before in my life, but I left right away. Even if they changed the sheets, I wouldn't want to sleep or shower in a place like that. As of now, hotels.com has not refunded me.

Pros: The location was perfect. 0.9 miles from the airport and only 11 miles from the beach. I loved the size of the room. Slept 4 people easily, with two king beds and a great amount of floor space and bathroom space. The rooms were also so clean! And on top of all that the room was only $99 per night! Best hotel by far

Cons: The breakfast could have been alittle better.

Pros: Clean and comfortable hotel

Cons: Hard to get soap out of dispensers, crowded breakfast area

Pros: Close to the Airport Close to McDonalds, IHop and Tom's Bar which had excellent food

Cons: Breakfast was basic - never had anything but the orange juice

Pros: Conveniently located for my work.

Cons: Ithet put me in a room above garage next to highway, the road construction at night was loud and kept waking us up. Didn't rest to good.

Pros: Localização em frente ao aeroporto

Cons: Não tem elevador. Para quem está sozinho não já ninguém pra ajudar a carregar as malas. Muito complicado.

Pros: Nothing the bathroom wasn't clean and had someone's hair all over the shower, the hotel was extremely outdated.

Cons: Nothing

Cons: there was a problem with my flight in Dallas and I contacted the facility 4 times regarding the airline issue because I was placed on standby on the second flight and called the motel again to tell them I'm scheduled for the next flight at 545 am and when I made it to Miami they had charged me a cancelation charge of the room..then the next morning I slept in due to being up all night in a airport chair I went to breakfast that ends at 9 at 853 to get their sack breakfast and when I brought the bags back to the room and walked back to get milk and orange juice they said breakfast was over and I couldn't have orange juice or milk for my lil box of cereal they gave me...I paid 250 to these people and can't get milk or orange juice because it's 5 minutes after 9.....SAD there was hair in.the shower

Pros: The room

Cons: I smelled Marijuana in my floor the whole time I was there

Pros: The location. Close the the airport.

Cons: The breakfast, the fact they lied they had airport shuttle service while they didn’t, the rooms were not fully equipped for example I didn’t have coffee and toiletries

Pros: Was charged additional for the stay, pool was closed and grab & go breakfast was poor.

Cons: Transparency about the pool and breakfast. No parking in front of hotel.

Cons: Still can't see the refund on my deposit ... I was told it'd happen in 7 business day max.

Cons: I didn't like that the shuttle service from the airport wasn't working, & the pool wasn't in service. When they came in to clean my room, they use the same sheets. The breakfast option was terrible.

Cons: The walls were filthy. The light switch was filthy. Paper thin walls....There was a party going on next to me until about 2 AM and you could smell the marijuana in my room, very upset as I was staying at an airport hotel because I had early flight.

Pros: Quiet comfortable room

Cons: Breakfast was a big disappointment...cereal and yogurt was ok, but frozen egg wrap was terrible.

Pros: Room was clean and all area of the property.

Cons: Yes.. The 50.00 security charge

Pros: Breakfast

Cons: The bed under food was there people clothes was there from whom ever was there before nasty on that part

Pros: Location for the purpose of my trip.

Cons: Yes, all of the African American guests that had a disregard for the rules of the establishment; smoking marijuana at their leisure within non-smoking rooms and making noise all night, every night. The staff was helpless. Unfortunately, it's all true.

Pros: Clean room

Cons: Marijuana smell all over the propertie, every single place

Pros: Location was great, really close to the airport.

Cons: Only thing was that the tv in the room did not work.

Pros: The front desk was courteous.

Cons: The parking ( didn't feel safe, cars getting hit with golf balls, and not been able to park where I can see my vehicle from my window), the guess ( smoking weed, hanging outside ). The breakfast lacked thinking, quality, and choice.

Cons: Walls are paper thin, you can hear everything that is said and happening in the next room. Everything! Website is not up to date, they do not offer a free shuttle service as stated. There was a lot of undesirable characters about, many long term guests

Pros: Employees were nice!

Cons: Wish they had better discounted rates for medical/frontline travel workers!

Pros: Convenient, no parking fee or deposit required. Decent price.

Cons: Smelled like smoke.

Pros: Despite being right next to the airport, I didn't hear the planes arriving/departing.

Cons: The shuttle buses sitting outside were not being used.

Pros: Clean & friendly staff.

Pros: I love the location. I’ve stayed 2 times prior to this stay.

Cons: This stay it was a lot of people hanging around outside the hotel. I was also on the first floor and I had to change from. Because the guest over me fought all night.

Cons: It's very old and needs mantenimiento no shuttle to the airport

Pros: Locations

Cons: No

Pros: Microwave and refrigerator available.

Cons: Carpet smelled of smoke in the hallway.

Pros: Very good experience clean

Cons: Yea the $100 reservation fee i got charged

Pros: Great Staff. Very accommodating. Clean Rooms. People minds thier own business.

Cons: No

Pros: Staff were very helpful

Cons: Change rooms twice 1st due to ants 2nd due to faulty AC. And their idea of breakfast is a shame!

Pros: Nothing!

Pros: The shower

Cons: The very rude maids. So disrespectful.

Pros: It’s a good price

Cons: They did not have towels no towels in the room or to give at the desk

Pros: Absolutely nothing besides the house keepers they very nice.

Cons: Just about everything never again.

Pros: It was nice and clean

Pros: It was clean had all the amenities and close to my work

Pros: The shower

Cons: They hotel basically rushed us out when it turned 12:00 check out time. I did not appreciate that. I will never stay there again nor will I ever recommend it to anyone.

Pros: I got the hotel at a cheap rate, I am on a budget, near the airport

Cons: Disgusting! Hair in the shower, hair in the bed, I think it has bed bugs because I got all chewed up and itchy welts after staying there. The place smells like ancient cigarette smoke and mold. people playing loud music, and unhelpful staff.

Cons: The only thing that wasn't perfect was that the water wouldn't get very hot in the shower. Other then that, everything was great.

Pros: Swimming pool

Cons: Light switch locations Thin walls Heard everything next room

Cons: staff. Only 8 tables (seats 24) in breakfast area

Pros: The location was excellent. Logistically location meet my expectations near the airport.

Cons: The breakfest variety was short of adequate for starting my day. However the coffee was excellent.

Pros: I have stayed at this hotel for several years running at this time of year. It provides all you need in a hotel for a business trip unless you are wining and dinning clients, That having been said there are several good restaurants in the area of a meal and a drink after a long day. This hotel will always be my first choice when coming to the Miami area.

Cons: The internet did slow down considerably at times.

Pros: the only advantage is that it is close to the airport, breakfast is nice, the pool is great!

Cons: far from the civilization of miami, including the beaches, breakfast ends very early, if I stay in a hotel I want to wake up late, especially at the weekend, the bathroom in my room had a strong smell, in the elevator too! they do divulge a clandestine pizzeria service, that's horrible! The flagship shower should be better, and the bed is too small!

Pros: The drink dispenser machines charged me the product and did not gave it to me. Went to reception and they did not solve my problem

Pros: The close location to the airport was very convenient.

Cons: The breakfast was very crowded and there weren't many selections.

Cons: something that looked like puke on side of bed dirty shower fridge didnt cool down wheel broke off desk chair while i was sitting in it cause me to go over backwards to the floor staff was very rude place was run down

Pros: Location was good.

Cons: This was the WORST Sleep Inn I've ever lodged at. Dirty walls in the room. No tub. Sliding door to the bathroom was broken. Terrible hot breakfast. The only hot items were unappealing sausages. The front desk attendant was rude and lazy.

Pros: It was very close to the airport and luckily near another hotel. They offered breakfast but could not even give us a box of cereal the night before since we had to check out prior to breakfast service.

Cons: The hotel advertised that they had a shuttle which is why we selected it, but the shuttle did not start running early enough to take us to the airport for our flight. There were also brown skid stains on the comforter. The shower did not get warm.

Pros: Room was good for the money and its less than a mile from MIA on "hotel row"

Cons: It took an hour and 45 minutes to get picked up at the airport ( should have ubered) Then 45 minutes to get a room key. I called for pick up at MIA at 6pm. Got to my room at 830PM. Reson for the desk delay was a large family that had reserved 4 rooms but they had only 2 rooms avail for them. Manager was at dinner.

Pros: The pool was nice

Cons: Theres only one entrance parking is awful. Staff was not very friendly.

Pros: Miami Airport is cross the street. 20 min from Miami South beach. Nice stuff, and clean room

Cons: Breakfast is below basic, no scrumbl eggs, no microwave in cafeteria or the room.

Pros: Well located near the airport. The beds were comfortable and the room was spacious and modern with refrigerator and coffee maker. breakfast was included and it was just ok.

Cons: The room smelled bad.The water did not come out hot in the bathroom.

Pros: Close to the airoort

Cons: The shuttle service was unorganized, the hotel seem dark and damp... Food looked unappetizing

Pros: Free parking and Wifi

Cons: I was waiting for my travel mate, and there were endless tiny ants along the room cabinet for clothes/TV etc. The breakfast was good, but not enough seating which discouraged participation.

Pros: Free breakfast. Outdoor pool. Clean, comfortable rooms. Free hotel shuttle from airport.

Pros: Location to the airport. And that there was free parking.

Cons: The hotel did not have friendly staff. The over all hotel looked dirty and not well maintained.

Cons: There was no hot water

Pros: one elevator and our room was at far end. The breakfast buffet was like a bunch of vulchers, small with very few seats.

Pros: The hotel is clean, close to Miami airport, and the WiFi is excellent.

Cons: The hotel is a bit dated, rooms are clean but slightly musty, only one available computer to browse/print boarding passes.

Pros: Very close to Curtis Mansion.

Cons: We stayed in a room with my in-laws one night then stayed in a separate room the next two nights. My in-laws found bugs, in both beds in their room, including where we slept the first night of our stay.

Pros: This location was fine for a quick overnight stay between flights. The location and the hotel were quite adequate and the bed was comfortable.

Cons: Pizza ads were under our door upon our arrival. After a long day traveling, we ordered in, but they didn't show for over an hour and a half with a simple order, after we walked to IHOP for food. We'd suggest this hotel stop this establishment from leaving these ads. Multiple reviews online we later found showed this was a continued issue with lackluster food.

Pros: Not much, really.

Cons: Breakfast is bad. Little options, not good quality. Room had bugs and was not clean. Laundry room was out of service. Hotel staff was not helpful. They finally offered 25% of reimbursement and I had to argue with them for a month until I received it.

Pros: Clean and nicely designed

Cons: General Manager was a bit snippy

Pros: Comfortable

Cons: No shops nearby

Pros: I only stayed for a night during a layover and everything was pretty good. I liked that there was a shuttle, so it made it easier for me to get to and from the hotel in a less than 10 minute drive. The front desk people were all very nice and helpful.

Cons: It would be helpful if somewhere on the confirmation email it emphasized that the shuttle had to say HOLIDAY INN and SLEEP INN in order to get in. Another lady and I were upset as we had to keep asking different shuttles which one would take us to our destination. It was a late night when the shuttle driver picked me up so I understand he was probably tired, but he did not have to be so rude. Instead of getting out of the car or rolling down his window to talk to me, he used confusing body language that I did not understand so that seemed to upset him. He did not greet me or say anything when I was in the car. I put my bags away and took them out of the car without his help. Besides that little incidence, my stay was great. I would definitely return again during a layover.

Pros: The confort n price

Pros: Location, quick check in and check out. Breakfast, clean

Cons: I was awakened at 6am to see I I had checked out at 5 am, big mistake from front desk. It had been another guess from another room that had checked out. i requested non handicap room and I was assigned one. Disappointed

Pros: Shuttle Driver from the airport was extremely nice, told me places to go and visit. Very professional. Breakfast in the morning also a nice point.

Cons: Nothing...

Pros: Close to airport. Shuttle service very good

Cons: Sub par rooms. Unfriendly staff

Pros: Breakfast

Cons: The airconditioner don't stay on and takes too long too turn on soo cann't sleep good

Pros: Everything. From the time we checked in to the time we checked out . and the breakfast was served and replace quickly.

Cons: That there were not ice machines on each floor.

Pros: Clean and friendly

Cons: Really clean rooms, very friendly staff, great area close to Coral Gables!

Pros: Everything Was Wonderful , From The Staff Too The Facility , And We Loved It ..

Cons: Everything Was Fabulous .

Pros: Nothing

Cons: Unprofessional staff , loud noises and management doesn’t do anything about it . I hate it there I will NEVER stay there again

Pros: Clean very relaxing

Cons: Hotel did not have clean washcloths or towels that was unsanitary and I stayed for 4 nights I had to go buy some .. toilet didn’t flush

Pros: Very new and clean

Cons: Tv was terrible. Customer service even worse.

Cons: The pool was dirty. The couch was dirty. There was no housekeeping. We did not have fresh towels and the only garbage can we had was so small in the bathroom. No one came to take out the trash and on the day of check out the staff was rude.

Pros: Managers and Staff compassion to check on me to see if I'm ok

Cons: None

Pros: The room was spacious

Cons: The room had mold and made me sick i was given a $20 refund

Pros: The place was very clean when you walk in. The location is very close to Miami and the beaches along with the Airport.

Cons: The neighborhood gets very ghetto at night and the people that come in and out of the Hotel are shady. Their is a lot of questionable activity that goes on around the building. The staff was very "nice" but, unaccommodating. They didn't provide face masks for The Virus and because of this I was threatened to be kicked out multiple times as a paying customer.

Cons: I did not like that the sink in the bathroom had a leak and was leaking all over the bathroom floor.

Pros: The location was very close to the airport

Cons: I stayed for almost a week and not once did I get clean towels or sheets

Pros: Nothing

Cons: Very dated, odd smell, uncomfortable bed, inoperable alarm clock, missing ironing board, and almost no water pressure in the shower. Also, the offered breakfast was the worst I’ve ever seen at any hotel in my life.

Pros: The location

Cons: The sofa bed was terrible

Pros: Close to Airport, set kitchen and clean bathroom.

Cons: Breakfast was joke. They say free breakfast but items whatsoever.

Pros: It was very close to the airport.

Cons: There was confusion over my last name by the cleaning lady. And the elevator was not working when I had to check out so I had to take the stairs.

Pros: The location to the airport for early morning flights.

Cons: The entire 3 days & 2 nights of my stay the front desk staff had to let me in and out the room as they had a outage and was unable to program room keys and no internet for the first night. Although this became frustrating the staff were very pleasant.

Pros: staff was very helpful the entire time I stayed there. Yea

Cons: I like that the hotel was cheap and around my budget.

Pros: The price And location

Cons: Breakfast variety

Cons: Breakfast

Pros: The room was very clean, bed was clean, bathroom tub was very nice. I'm surprised to be honest. Most of the extended stays aren't that clean. However, this one was very clean.

Cons: Nothing

Pros: Location

Cons: No food available in late hours

Pros: Friendly and accommodating staff

Cons: Ni

Pros: Staff is very accommodating. The fact that there is a kitchen is a huge plus.

Pros: That the rooms have a sitting area and a kitchen with complimentary dishes and pots and pans.

Cons: Uncomfortable to be outside due to other guest

Pros: Peaceful

Cons: Nope

Pros: The staff was excellent

Cons: There was no ice machine

Pros: Location close to the airport was excellent! Facilities and staff were very accommodating and friendly!

Cons: No

Pros: LOCATION

Cons: NO

Pros: The staff was wonderful. I was running late and they told me it was fine. I needed a couple more towels and the wonderful lady at the front desk was able to bring them up

Pros: It was like renting an apartment. Had a bedroom with a door that can lock, a bathroom that has a lock. A living area space with a couch and TV. It also had it's own kitchen space.

Cons: Said it was a smoke-free room but it smelt like someone just smoked in there not too long ago.

Pros: It was close to the airport, and not directly on a busy street.

Cons: Obviously old and outdated appliances. The air conditioner was very loud and annoying. The rooms were smaller compared to other Extended Stay America hotels.

Pros: Staff was very friendly and helpful

Cons: Hotel definitely needs updated

Cons: Bathroom was not clean and had a sliding door and it got struck in half way and could not close it properly and had to use it with doors open and I kept the room windows open also so that the smell goes out and exhaust fan was also not working

Pros: Shuttle driver courtesy and receptionist at arrival.

Cons: Rooms are not clean, do not feel or smelled clean. The bedskirt of the bed is so wrinkle that was pathetic. The noise from the street and the upper room was bad and did to help for a good night sleep. The breakfast is coffee with old little muffins.

Pros: We stayed at this hotel solely to make our flight out of MIA the next day. The hotel was very close to the airport and additionally was located next to a nice walking/running trail thru the golf course.

Cons: The outdoor pool was pretty cold. The bathtub and bathtub surround was ugly.

Cons: We checked in and noticed immediately that the pull our couch bed had bed bugs and immediately left and asked for a refund. The staff did not give us any hassle and immediately cancelled our reservation.

Cons: waited for the shuttle bus at the airport all the other hotels buses pass by was not made where that u have to call for the shuttle bus to come pick u up and was not in formed that the shuttle stop running after 10 pm my roommate had to take a cab the television in the sitting are was not working and we was only here for a day there was a spider in the bath room sink and one coming down from the bath room vent

Pros: Its in the airport, its what it is.

Cons: The price does not match the quality.

Cons: Shower went from cold to dangerously scalding hot every 30 seconds.

Pros: The location is the only thing great about this hotel.

Cons: Poor soundproofing. I could hear children crying in rooms that were several doors down from me. The shower was uncomfortable, because the temperature would not stay constant. It would get very hot for several seconds before going back to normal, then repeat that process throughout the shower time.

Cons: When you pull up to unload you're cart (at the departure area) you can't leave your car or it gets towed. Angry security cops are not great greeters. Sorry, but it all went downhill from there. Everything totally sucked.

Pros: Amazing location, right in the airport!

Cons: The rooms and hallways seem very old and poorly kept. The room wasn’t cleaned properly which is very concerning since we’re dealing with Covid currently. I don’t recommend unless you have a tight layover like I did.

Pros: Location. Not worth the price

Cons: Very worn. Uncomfortable bed

Pros: Location

Cons: Rooms are a little creepy now and it needs a refurb

Pros: Bed was amazing. Bellhop was friendly and helpful.

Cons: AC was warm. Bathroom was clean but needs an update badly. Stains on the floor and a step flush toilet. Felt like a Mobil station bathroom.

Pros: Location

Cons: Dirty

Pros: Location

Cons: Cost was higher for the accommodation

Pros: Staff was arrogant and rude. Room was tiny but comfortable and of course the location is great if you are flying out of MIA.

Cons: Staff RUDE and ARROGANT!

Pros: Only the bed was comfortable

Cons: It was terrible

Pros: Location

Cons: I have stayed previously at this property as I transit thru Miami at least twice every year, and I like the place specially due to location, but this time, may be due to COVID, my experience was not as before.

Pros: We could walk to it.

Cons: It's old, tired and needs to be torn down and rebuilt with a national name that has modern standards.

Pros: Location

Cons: Not clean, not updated, poor showers, horrible TV.

Pros: Location

Cons: No hair dryer for my wife to use after her shower

Pros: Location

Cons: Tiny

Pros: Staff

Cons: Little dated

Pros: Location in the airport and cleam

Cons: No

Pros: The location was great

Pros: Cute room decor and colors, and conveniently located inside airport.

Cons: Tiny room with large pillar in the walk area, noisy with elevator noise audible in room, no drinking water provided and windows were blacked out.

Pros: Location

Cons: There were absolutely no redeeming features for this hotel

Pros: Location so convenient for overnight stay

Cons: All good

Pros: The location - perfect for a quick shower or nap before a flight.

Cons: The place is just disgusting. Feels like a prison. Hasn't seen an update in an eternity.

Pros: Inside the airport did not have to rush to check-in for flight was well worth it

Cons: No ice machine no refrigerator. Shower Curtain did not stay,let water out on the floor TV poor picture not many channels

Pros: Location and staff

Cons: Too much for how it looks

Cons: I booked this hotel in order to have a good sleep and rest before an international flight! The house keepers started making noise since early morning, loud talkers and slamming doors ! Knocked and opened my door 3 times after I have said No

Pros: Location. Soundproof to aircraft. That’s all.

Cons: Old and dated decor. Smaller rooms. Front desk staff were somewhat efficient but borderline rude.

Cons: The Hotel is in bad shape, and staff not to helpful. Place did not really look clean

Pros: It’s in the airport.

Cons: No refrigerator or microwave.

Pros: Location

Cons: Not cleAn.

Pros: Very convenient for an overnight stay between flights.

Cons: Very outdated. Needs to be brought into the current century.

Pros: Located at MIA airport. No transportation required.

Cons: Hotel is outdated but adequate.

Pros: Location in the airport.

Cons: Outdated, staff not very friendly, could be a littler cleaner, restaurant very over priced.

Pros: Location

Cons: Staff

Pros: Location, location

Cons: Price

Pros: Location

Cons: No

Pros: Clean lobby and elevators

Cons: There was no fridge in the room, the beds were sunken in and not comfortable and the tub wouldn’t drain.

Pros: Location and hotel restaurant and bar

Cons: The rooms are horrible

Pros: Location

Cons: Clean, but very dated.

Pros: Location being inside the airport

Cons: Extremely crammed in the room, shower was a painful jet of water, no vent so very steamy, very out dated.

Pros: The hotel is in the airport, doesn't get better than that if you have a long layover.

Cons: They don't have luggage storage.

Pros: The convenience of being in the airport

Cons: It's a little outdated

Cons: O

Pros: Location.

Cons: Pricey.

Pros: Convenience to the airport gates. Despite the problems I had with the hotel staff, the new hotel manager assured me he would correct and train his staff. He seemed concerned and helpful.

Cons: The hotel staff was horrible. They would not give me tissues, when I have allergies and asthma. And, they would not stop the kids from running up and down the hallway, even after 11pm. The front desk even hung up on me 2 times.

Cons: Old

Pros: Most awful hotel experience ever.

Cons: Staff

Pros: Location

Cons: Bathroom exhaust fans didn't work. No light switch near door during our 2nd stay.

Pros: Location inside airport.

Cons: Rooms have one tiny window. Feels like a dungeon.

Cons: Old, dated and not very clean. Small rooms.

Pros: Location: We had an early flight and it was convenient to be on the airport property.

Cons: The room was dated. The air conditioner was noisy. The hallway to the room was in very rough shape. The room had an odor of a heavy sterilizer or disinfectant.

Pros: It's location

Cons: Will not accept credit card payments over the phone.

Pros: A simple extension on my reservation for one night was handled so badly it cost me a great deal of time. The room was not cleaned and I was locked out and couldn't get back to my bags and the staff was not only Unhelpful but quite rude

Pros: Location is convenient for a quick nap and a shower but I would not use it for any extended stay.

Cons: Rooms are very dated and definitely could use some updating.

Pros: location

Cons: cleanliness of room. found lots of hair in bathroom as soon as I got there.

Pros: The location.

Cons: Everything else. They seem to rely on their location alone. The room was like a dark dungeon. Carpet was terrible, walls were beat up, windows filthy. Other cities have gorgeous airport hotels. It's a shame that they take avantage of stranded travelers

Pros: The hotel location inside the airport

Cons: The wifi didn't work well

Cons: Not enough signage from baggage claim directing to hotel

Pros: Large clean room and quiet

Cons: Intermittent wifi, no inhouse catering

Pros: It was a place to sleep.

Cons: Hard to find. No clear signage in the concourse to tell you where it is. Airport staff didn't know either. Received the wrong directions twice. After walking around for 45 minutes security pointed me in the right direction. For the cost I expected better.

Pros: Location

Cons: No restaurant in hotel. Severe shortage of electrical outlets in the room.

Pros: No Complaints. All. Very. Good.

Cons: No. Complaints

Pros: It was located in the airport. Very convenient for overnight layovers.

Cons: I was disturbed when I was about to lay down my sheet was on top of the comforter. In addition, the comforter was soiled with either blood or excrement. I was tired it was past 11 PM and I had to wait for someone to change the sheet and comforter.

Pros: Location for short trips to South Miami

Cons: Limited staff during late night / early morning hours

Pros: Location

Cons: Out-dated, Needs renovation. Front desk person was not pleasant or helpful. Could not temporarily check luggage at hotel.

Pros: Convenient for travelers

Cons: Price was high for 3 star hotel, would have rated higher if price was $50 less.

Pros: Very Convenient location when traveling with connection flights. Easy in & out for travelers.

Cons: Rooms are not big enough nor new enough , almost had no view, just one small Window its almost claustrophobic! . . For the price I expected a more luxurious hotel. It Also Needs a refreshing make up some renovation would make it better !

Cons: My view

Pros: It was perfectly fine. clean, comfortable, and right at the airport. Would use again.

Cons: Staff is not the friendliest.

Pros: Location Fast check inn

Cons: Wifi slow and never worked Bad quality of the tv image

Pros: Just steps away from your gate

Cons: Not clean at all, even the TV remote control was so disgusting that I preffered to watch a video on my ipad

Pros: It's definitely convenient for connecting to overnight flights. Staff was friendly. Check out was seamless - just had to call them. And no flight noise.

Cons: But otherwise, for the high price, it's not a great hotel at all - room had a musty odor - livable for a night, no free continental breakfast - that could be an added value that should be offered.

Pros: Convenient.

Cons: The airport had almost no signs to find the airport. there should be better directions.

Pros: The location is great. The room was clean and good for an overnight stay.

Cons: The hallways had an old odor. The rooms are a little outdated.

Pros: Very good spot, right in the airport, excellent.

Cons: Old rooms, the air conditioner didnt worked.

Pros: Hotel is in the airport

Cons: has not been updated in years.

Pros: Location

Cons: Everything else

Pros: I liked the convenient location a lot as I only had a few hours to catch some sleep between flights.

Cons: The housekeeping staff knocking on my door too early.

Pros: I like that it was inside of the airport

Cons: It was so small.. I even got a king bedroom and I think my kitchen I my house has more space than that room. The keep knocking the door after 7 am so they can clean. but i told them multiple times that I was not leaving until the check out time because I was super tired of my 2 day trip.

Pros: loaction

Cons: Stayed at Hotel April 2nd for one night. Major renovations in lobby that Hotel website does not mention. Also renovations on 6th floor next to room 635/637, that Front desk agent never mentioned. Sheets and pillows are not clean. Several areas around AC vent/ intake show signs of mold/rust. Shower constantly switches from scorching hot, to medium heat. Impossible and dangerous to stay under shower head because of that. Had to ask front desk agent twice to place my credit card on file for eventual incidentals. Signs of rust in shower hardware. Toilet flushing from room next door sounds like it is in your room. Hotel would not have passed AAA or Mobil inspection.

Pros: The bed

Cons: Well I pay for breakfast but the first day I wake up and go for breakfast there was empty.and the second day too and the third day too and I wake up 7:30 am I pay the hotel for a breakfast including but I get nothing. That is a shame

Pros: Location

Cons: Did not look clean at all

Pros: They have good parking space for my box truck

Cons: I had informed in advance that I want to use the bus shuttle (from and to the airport) but when I called to pick me up they didn't answer the phone. When I arrived at the hotel the receptionist was talking on the phone (a personal call) and when I told him he replied some times they have many things to do.

Pros: Staff was great, my stay was over two weeks and breakfast really takes you out of rush.

Cons: It’s not clean, public areas like the hallways ahead the rooms and what really freaks me out is that every night there come in to the hotel people who leaves information under your door about what you can ask for dinner on delivery. It’s like, “so anyone can come like that into the hotel??” That was something I didn’t really like at all.

Pros: The quality and variety of the breakfast is poor.

Pros: Good

Cons: Good

Pros: Coffee, was great served all day, fresh!

Cons: They didn't have waffls...

Pros: It was close to restaurants an gas station.

Cons: The room smelled like mildew. Sheets didn’t look clean. Tv didn’t work. There was no ice machine this hotel need some updating

Cons: Smoking area is too close to the entrance

Pros: It was close the airport

Cons: The staff were not friendly. The hotel was not clean and the breakfast wasn't breakfast. They gave us bacon in a food container with a bag which included water, yogurt and cookies.

Pros: Location

Cons: A little outdated

Pros: I didn¿t like anything about the hotel and they didn¿t give me my deposit back

Cons: I hated everything about that hotel

Pros: the breakfast was free

Cons: It had a stench of mildew or sourness in the room. It was very run down looking compared to the pictures.

Pros: Location to airport, quiet and AC worked great

Cons: We were supposed to get breakfast but none ever showed up. There is an IHOP next door though.

Pros: Is closer to the airport .

Cons: The room stink and is a quality of motel 6 not a Holiday Inn .

Pros: Location.

Cons: Age of hotel and lack of pool.

Pros: NOTHING, was just glad to be leaving it.

Cons: Dirty place. Toilet ran all night, tub was clogged up, handle fell off in shower, door was messed up, found a used band-aid in my ice bucket. I asked for house keeping and they came made the bed, left towels took out the trash but didn't vacuum.

Pros: The beds were very comfortable and they DO serve breakfast!!

Cons: They lack a quiet business center, just have a computer in the lobby.

Pros: The location is nice, not far from the airport and it is calm.

Cons: -Requested housekeeping for during my 5 day stay, got it done the 1st day and after that, nothing. I complained each day and there was always a reason: Understaff or they forget. -Not really a breakfast -Had to change my room because of smoke smell

Pros: Needed a hotel close to the airport for an early flight. The room was clean. No pool.

Cons: Location was close to the airport with shuttle service and a few restaurants within walking distance. I personally would not feel safe walking anywhere here. It served the purpose.

Pros: Close to airport

Cons: It was not very clean. Dirty floors, stained sheets, distinct odor to the room.

Pros: The shuttle to and from airport and closeness to the airport

Cons: The breakfast was awful. The price for what we got was ridiculous. ---after taxes for a room that should be half that price.

Cons: OUT OF THE THREE NIGHTS I STAYED, ONLY ONE DAY WAS BREAKFAST AVAILABLE. ONLY ONE ELEVATOR WORKED. THE A/C UNIT IN THE ROOM WAS LOUD. PARKING LOT IS HORRIBLE.

Pros: The price.

Cons: Smelled bad, the halls were very hot, the vending machines had the wrong drinks (pushed for a coke got a fruit punch). The room with the ice machines had water all over the floor. No fridge or microwave.

Pros: Price and location.

Pros: Nothing.

Cons: The room had bad odor. The ceiling had mold. The breakfast was terrible.

Pros: Fast checkin

Cons: Needs upgrading

Pros: NOTHING WE DID NOT STAY HERE AND WE DID NOT GET A REFUND THE HOTEL WAS MUSTY AND NOT FIT FOR A DOG! LET ALONE A HUMAN.

Cons: WE DID NOT STAY HERE AND WE DID NOT GET A REFUND THE HOTEL WAS MUSTY AND NOT FIT FOR A DOG! LET ALONE A HUMAN.

Pros:  the shuttle driver was wonderful. She was pleasant and kind.

Cons: The front desk clerk was going to charge us $25 for an early check in. We waited w/ many others in a crowded lobby during COVID for 4 hours. Finally at 2 he let us check in after I asked but got mad we told others waiting & called our room angry. Craz

Pros: Older HI express - basic but fine

Pros: Overall, the location and close proximity to the airport

Cons: Room was unsanitary i.e. hair spotted on washcloths and bath towels, counters and nightstand covered in dust, room smelled of foul/rotten odor. Washed a load of clothes unfortunately the washer began to leak creating a mess inside laundry room

Pros: Treatment of staff

Cons: overall cleanliness, bad smell, old. people with covid walking down the hall without any protection.

Cons: My toilet was blocked and after 1.5 hours of using a plunger was not able to unblock so I decided to leave to another hotel as there were no other rooms at this hotel. The offer to fix the toilet 6 hours later was not acceptable.

Pros: Staff Friendly and helpful. Shuttle Driver to and from the Airport. Thank you 

Cons: Everything was good. Thank you Everyone.

Pros: not sure.

Cons: Smell in the rooms.

Pros: Nothing.

Cons: Yes, we missed our flight so they wouldn’t let us pay for a later check out and we couldn’t leave our bags until or flight left they offered nothing. People pay to much to stay at these places with nothing offered. The room smelt like pee, c

Pros: Only good thing about the hotel is its location close to Airport.

Cons: Hotel did not have the facility to provide food service or any complimentary beverages like water etc.

Cons: I wanted a hotel with shuttle service to the airport...when I arrived I signed up for the shuttle but received a call in the morning telling me there was no shuttle available. When I left to grab my Uber...the shuttle was picking up guests from the hotel

Pros: It was convenience, it’s approximately 5-10 minutes away from the airport and staff extremely friendly.

Cons: Building was old, run down also it was clean, It just need lotta cosmetic repairs.

Pros: Location... other than that it was horrible

Cons: Dirty, poorly kept, elevators broken, room stank.

Pros: Close to MIA

Cons: breakfast is now a granola bar, fruit cocktail cup, and water bottle :(

Pros: Muy buena localización

Cons: El horario de salida debe ser un poco más tarde

Pros: No comments.

Cons: Didn't have microwave and a small refrigerator.

Cons: DEBEN RECONSTRUIRLO COMPLETAMENTE O EN SU LUGAR FABRICAR UNO NUEVO, LOBBIS, DEPRIMENTE, ELEVADORES EN MAL ESTADO Y VIEJOS, EL PERSONAL SI FUE AMABLE, LAS HABITACIONES YA SE VE VIEJA LA ALFOMBRA, NECESITA REMODELACION, EL AIRE UN SONIDO HORRIBLE.

Cons: Old, dirty outdated

Pros: The majority of the staff was very helpful and tried to compensate for the extreme lack of quality of the hotel's facilities.

Cons: The walls and doors seem to be made of card board so you can hear everything your neighbor is doing or just saying. Carpets are filthy. The guests are not being filtered so there are dozens of people hanging around you wouldn't want to associate with.

Pros: the carpet was wet nobody solved the issue, there was no breakfast service and the most importan

Cons: the carpet was wet nobody solved the issue there was no breakfast service and the most important the shuttle was not available and the web site does not say nothing for this.

Pros: The staff did everything possible to compensate for the lack of quality of the rooms/amenities and completely missing soundproofing between the rooms. The staff /girl and janitor/ on duty during weekend night shift are absolute assets to this company!!

Cons: You could literally hear everything your neighbor is doing as if he stood right next to you inside the room, even just opening a can of soda.

Pros: Hotel employee was awesome Thank you

Cons: No ride to the airport no breakfast

Pros: My disability was violated by throwing me out of the hotel in t rain with my dog after seeking shelter from a domestic v relationship referred by CVAC from the state attorneys office . W insulted by Front desk man after 2 days

Cons: My disability was violated by throwing me out of the hotel in  the rain with my dog after seeking shelter from a domestic v  relationship referred by CVAC from the state attorneys office . W s insulted by Front desk man after 2 days

Pros: Close to airport.

Cons: The facility was very old and needed updated. We were changed out of our king size bed for two doubles. This was our 15 year wedding anniversary. Due to water pouring into the room. Unacceptable!

Pros: Location near the airport

Cons: The carpet felt damp...yucky.

Pros: Beds are amazing perfect to sleep between flight connections is spend 1 day or 2 in Miami

Cons: There is no microwave or fridge in the room even in the hotel

Pros: The hotel room was clean and the staff was very nice and accommodating.

Cons: The room was very outdated and there was only limited parking. The breakfast came out too slow and with so many people being there, the lines were very long with people waiting for food to come out. We left.

Pros: The location and the staff is wonderful !

Cons: The rate is to high and the plumbing is not good at all!

Pros: Not real impressed with the hotel.

Cons: The elevator was very slow, and when you took the stairs you ended up outside. There was no fitness center or pantry to buy items. The Vending machine was also out of several different items.

Pros: proximity to airport

Cons: it is getting a little worn.

Pros: The location

Cons: the breakfast was awful. There was no pool onsight. The whole hotel smelled of mildew.

Pros: Room was clean, compfy and quiet..

Cons: No pool, no good restaurants nearby..

Pros: I thought everything until I arrived it was nothing like I saw online

Cons: It smelled of Mildew and Cigarettes

Pros: Location

Cons: They never answer their phones. Restaurant had one employee

Pros: Nothing

Cons: Everything

Pros: the comfort of the beds, the place where it is located and the cleanliness of the room.

Cons: I had a bad experience that for the first time that happened to me in my life. The person on duty gave my same room to other guests when I was already installed there. The person on duty had the bad decision to touch my personal things when I had left my suitcase open for an hour that I went out to eat something, on my return I find my personal things and suitcase disappear, and my battery charger plugged in from , it’s how I noticed that was my same room since I thought I was wrong and I saw other foreign suitcases on the bed. At the time of the complaint, there was another staff on duty, which took almost an hour to solve my problem. At that time I was very exhausted because it was already 1 am and the person on duty took a long time, almost an hour to return my suitcase with my bag. From that very first night I arrived, I no longer felt comfortable with the security of my suitcases in the room, I was worried that they would take them out. Put more attention and give a better solution to the guespets without touching personal items, due to the hygienic situation that we find ourselves and respect for the privacy of the guespet. I hope you take action on the matter and they can solve this bad experience for me since I also lost a bottle for water that had a cost of 50 $.

Pros: The location is really good if you're going to the airport. The shuttle service is a good bonus. The staff is nice and check in and out it's easy.

Cons: The hotel is clearly not renovated to new standards. The A/C of the room made a lot of noise. The breakfast was to go, even though in other hotels are now serving breakfast. The TV didn't work. The blow drier didn't work also. My stay was only because my flight got canceled, but you can clearly see all other hotels in the vicinity that have been renovated. Was OK for 1 night, but not for long stays.

Pros: Honestly, nothing, it was a HORRIBLE experience.

Cons: The Hotel was NOT CLEAN, the room stink and it was dirty.

Pros: I got into my room 431 on the evening of 6/5 and there was water pouring down from the ceiling. I walked in and immediately got dirty water on my head from a leak in the ceiling. I then called maintenance and asked for a different room. Staff advised they were all booked and there was not another room. Im assuming the mayweather fight had every hotel sold out because near by hotels were sold out too. The staff had the guts to ask me, “do you want it fixed tonight?” How rude. Like i want to sleep with dirty water pouring from the ceiling (sarcasm). The manager said she could return my money but only if i left for the night. I think thats the rudest answer you could possibly give a guest. I spend my hard earned money to choose this hotel and sleep comfortably then they give me a broken room and kick me on the streets. I did however have no choice and stayed because its better than the street in an area im not from. Maintenance came into my room and for the duration of the stay stopped the leak. The entire stay, for every time i walked to the bathroom my feet were soaked because the carpet absorbed all of the ceiling water. My luggage also got soaking wet. I will never stay here again and dont recommend.

Cons: I got into my room 431 on the evening of 6/5 and there was water pouring down from the ceiling. I walked in and immediately got dirty water on my head from a leak in the ceiling. I then called maintenance and asked for a different room. Staff advised they were all booked and there was not another room. Im assuming the mayweather fight had every hotel sold out because near by hotels were sold out too. The staff had the guts to ask me, “do you want it fixed tonight?” How rude. Like i want to sleep with dirty water pouring from the ceiling (sarcasm). The manager said she could return my money but only if i left for the night. I think thats the rudest answer you could possibly give a guest. I spend my hard earned money to choose this hotel and sleep comfortably then they give me a broken room and kick me on the streets. I did however have no choice and stayed because its better than the street in an area im not from. Maintenance came into my room and for the duration of the stay stopped the leak. The entire stay, for every time i walked to the bathroom my feet were soaked because the carpet absorbed all of the ceiling water. My luggage also got soaking wet. I will never stay here again and dont recommend.

Pros: Close by the airport

Cons: Only one entrance to the building.

Pros: Not applicable

Cons: Door is not secure, hallways dated, not worth what they are charging, can't get breakfast because its to go 4ppl at a time. Avoid, and if the we pick of 3 theyll pick this one.

Pros: I¿ve always enjoyed the location.

Cons: Room was old but no big deal. Too bad airport view was not available.

Pros: Location convenient to airport

Cons: Room smelled horrible, like some chemical. Very large, inabreated, African American woman in lobby accosting customers and asking for a ride home. Hotel had a security gurad who did nothing.

Pros: The room was pretty large.

Cons: The staff was rude and the room was dirty.

Pros: Airport shuttle

Cons: I hated everything it was nasty,under staffed,smelly and it wasn¿t safe.

Cons: Advertise a hotel and amenities that are closed, bad smell in the hotel, rooms are old as hell and falling apart.

Pros: Large room, location close to the airport

Cons: Restricted breakfast blamed for by Covid-19

Pros: Nothing

Cons: Very bad area at night. Just 1 person working with a line of 15 people. Very expensive. I would look for something better for the price if you can. No shuttle at night

Pros: Price and location

Cons: Hotel needs upgrade no phone in room alarm clock broken TV channel do not work very bad it is OK for 1 night so be careful when you stay will not stay again.

Cons: Very disappointed that the shuttle service to airport started at 5am..We had a 6am flight and wanted shuttle at 4am....How can anyone make a 6am flight going on a 5am shuttle..It does not work..We had to spend 20.00 for a taxi...

Pros: Everything

Cons: No

Pros: Leaving it

Cons: My room smelled horrible. The whole experience was a joke. Breakfast was bad. Crackhead everywhere. Toilet backup and over flowed. They said they was going to change our room and never did. My kids had to come to our room to take baths and get dressed.

Pros: Location

Cons: Would not clean my room. Rude staff. Overcharged me. Dirty sheets and room.

Pros: Nothing.

Cons: I did not like the upkeep of this hotel, the carpets smelled funny, the furniture needs an upgrade, the place was clean but it needs a redo with paint and decor.

Pros: Nothing

Cons: Parking was horrible, hotel was dirty and old , smell bad and noise at all times.

Pros: Quiet

Cons: None

Pros: Neat and excellent for the price.

Cons: The room maintenance technician wasn't effective. I had no TV for 48 hours! No solution. 3rd day Hotel supervisor gave a better room & discount. Responsive management.

Pros: Location

Cons: Smell like cigarette everywhere, old facilities and $100 deposit for a room is not a good deal.

Pros: the shuttle to the airport. Rooms were really nice.

Cons: I could smell WEED everywhere. Down the hallway a guy was walking with a bong. WHAT?? This was a nice hotel for all that!

Pros: The cheap price. But you get what you pay for.

Cons: Alot. The scent of the hotel when you walked in. The furniture in the lobby had dark dirt on it, like it's 20-40 years old and never steam cleaned. The hallways had drity marks all over the wall, like it was debris. The room smelt like mildew.

Pros: Location close to airport , excellent view for window .

Cons: No

Pros: Nothing

Cons: Hotel was filthy, vehicles were un-kept. Very poor over all. Room was not cleaned. Had to change rooms.

Pros: Location to airport. Provided small breakfast

Cons: Beds squeaky. Most things looked dirty. TV worked intermittently

Pros: The location is ideal.

Cons: The staff wasn¿t very polite or inviting. For 3 days, we had to repeatedly ask for more towels, we didn¿t get them until the end of our stay. They kept telling us they didn¿t have any more. We also asked them several ti clean our rooms and they never d

Pros: Location

Cons: Hard beds

Pros: Location and cleanliness

Cons: They didn¿t has my reservation at the lobby desk has to booked again ! Thank you for your attention

Pros: Proximity to airport, cost

Cons: It smelled like a lot of people were smoking weed.

Pros: Clean white linens and clean white towels. The wear around the room was expected for the star level.

Cons: The location was near the airport, but I felt unsafe in the neighborhood.

Pros: Location

Cons: People were Rude at the front desk, smelt like mildew, central air did not work, random people kept knocking on my door looking for weed.

Pros: The room was cleaner than I expected and was in a great area close to restaurants.

Cons: I was given a key card to a room that already had an occupant. The refrigerator was smelly. The bath tub wasn¿t clean properly.

Cons: Dirty water flooded walkway outside

Pros: decent breakfast

Cons: no pool

Pros: it was close to the airport

Cons: Needs a lot of work, cleaning painting and repairs all over, it was smelly the hot water in fact all the water did not run at all one morning, the breakfast was insulting consisting of 2 small donuts and 2 stale pieces of bread and horrible coffee.

Pros: Hot water Staff was very accommodating

Pros: Ok hotel for the price

Cons: Slow checking in

Pros: We had a 6am flight and wanted an inexpensive option right by the airport since we would have to check out of a hotel around 4am anyway and return a car. There was a nice large parking lot and it was free parking.

Cons: It's far from the cleanest.