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|"Beautiful rooms and very friendly staff!"||(in 63 reviews)|
|"Location excellent walk to everything."||(in 62 reviews)|
|"We highly recommend this hotel!"||(in 32 reviews)|
|"The room was not cleaned satisfactorily."||(in 23 reviews)|
|"Parking was expensive"||(in 5 reviews)|
|"I understand it inconvenient because it's New Orleans."||(in 2 reviews)|
Quiet in the French Quarter
Rooms were clean and spacious. Bed linens were very nice. The inner courtyard is beautiful, expecially in the morning during breakfast. Next time we'll reserve a room on the courtyard. Our room faced Decatur St, but was quiet at night.
Very nice hotel lots of good things about it including location and cleanliness and most staff
Very rude and noisy maid staff in the early mornings and no follow up from management at all after I complained
We'll stay here every time!
Perfect location, very nice rooms and beautiful pool area. Staff was incredible and probably the nicest pet friendly hotel I have ever stayed in. Very close to all the fun, Harrah's casino, Cafe du Monde, house of blues, Bourbon St. We walked everywhere had a blast and never even thought about a cab.
Nothing, the hotel was great and New Orleans is one of my new favorite cities on the planet!
Very romantic place; staff was unfriendly
The hotel felt very French, romantic, and quaint. It was in a perfect location and within walking distance to the wedding we were attending that night. The rooms were cozy and the balcony was nice.
Somehow my reservation was saved under the name "Judith" (not sure if this was a mistake on Kayak's end, or the hotel's), and the staff treated me as if I had done something wrong. My name is not/has never been/isn't even close to Judith, so there's no way I accidentally gave them the wrong name. I entered the hotel to check in with the three friends who were also in the room, and they couldn't find the reservation and I had to ask "ok so what do I do?" and they told me to call whoever I booked the reservation through. The woman at the desk was rude and unhelpful overall, and finally, after we got the whole thing sorted out she noticed that the reservation had been made for two people instead of four (all four of us were standing at the desk) and she proceeded to charge us and additional $50 for the extra people. Of course, I was dishonest about the number of us in the room, but an extra $50 just seemed unnecessary seeing as we only planned to sleep there and not use an abundance towels, or even eat breakfast. The frustrating thing is that my emails from Kayak are addressed to me, with my real name, so I think the mistake was actually on the hotel's end and yet they were extremely unkind and did not apologize for anything. It was just bad business practice, but I suppose with a location as great as this one they'll continue to fill rooms no matter the customer service. Also the price for parking was just insane. I recommend looking for other places to park; a few of my other friends found a nearby lot for $15 overnight parking.
Location was fantastic. Staff was very friendly.
The air conditioner in one of our rooms was not working properly, even after a maintenance person came to service it.
very close to canal street and Bourbon street. Able to walk there. Great location for walking to these site attractions.
The bed was very sqeaky anytime I moved. To go to bathroom you had to step up and I kept hitting my foot on the upstep to go in. So I kept reminding my mother to take a step up when she entered it so she wouldn't fall.
The hotel was old which isn't always a bad thing. Our door to our room fell off the hinges and we literally had to sleep with our door opened and unlocked. :( we called downstairs and no one answered. Very dissatisfied
Just not comfy and dated. Front desk clerk did not make me happy with how she handled the door situation. She asked me "What do you want me to do?" I don't feel I should ask. I didn't have privacy in a room with females. You think they would bend over backwards to satisfy us. Not the case. Very disappointing.
$40 for one night of parking
Ants in Bed
Location and over-priced hotel in the Quarter. I was here for my 60th birthday. I chose this hotel because I had been here before and had a great experience. Hotel allowed me to change rooms after the ants were reported twice and after my patience had run out.
Ant problem in one of three rooms reserved for my 60th birthday. Since I have been here before the system is the following: they give you a really crappy room (interior dungeon room with no windows or a small, crappy and smelly room) you inform the front desk that you are not happy, they respond by saying they cannot do anything until the next day even though the hotel seemed to be fairly empty and it was at check-in time and finally you are allowed to move yourself the following day. The rates are all over the place, they change on a day to day basis. I reserved one of the rooms at full price because I wanted to make sure my birthday accommodations were great and I received a very disappointing, smelly, cramped room with a tiny bathroom. Unhelpful front desk. Overall a sad experience.
Front desk clerk never told me there was going to be a charge for parking. I assume it was included. Wish I would of know instead of paying $35 per night. I felt like i was tricked into it.
We waited over 30 minutes for our car
The room was wonderful with a large king sized bed and beautiful declarations throughout.
The included breakfast was a little "holiday inn" but I can't really complain for the price or the accommodation.
The staff at the hotel was very friendly and helpful. The setting and fashion were nostalgic.
Nice French Cartier style hotel. Conveniently located to all French Cartier attractions with just a 15 minute walk (perfect to wake you up in the morning) to the convention center. My room (364) was big and well decorated.
Walls were very thin, you can hear everyone
This hotel is located in the New Orleans French Quarter and within walking distance of all the tourist hot spots - Brennan's, Cafe DuMonde, Jackson Square, and much more.
This was our third visit to this hotel. We've always had rooms with ample space, but this "deluxe King" was anything but deluxe. Our room had a nice king size bed with some walking/movement space on the sides - I'd guess about 3 feet on right between bed & desk, 4 feet at foot to bathroom, and about 7-8 feet to closet on left. It was not uncomfortable, but what I would rather see referred to as an "efficiency King". I'm guessing the 300 sq ft included the closet and small bathroom. Who stays in their room, though!
It just oozed all the best things about New Orleans' French Quarter, and the staff was a delight!
Its an older hotel - so the windows are not "soundproof" - the street noise was a bit much at times.
Comfortable, clean and a grat location. No surprises and a typical upscale French Quarter hotel.
Should quote parking costs at time reservation are made or on their webpage. Took AAA detail for discount but did not apply any discount.
Very good location close to Bourbon St. but still quiet enough for a good nights sleep. Beautiful pool area.
9.95 for internet is just wrong. In addition the payment process didnt work so we couldn't actually use the internet. Ofcourse the person at the front desk had no way to fix this as the service is not actually run by the hotel. The service provider had a support number which is closed during the weekend. Seriously. Paid-by-customer internet at a hotel is the biggest blunder made in the hotel indus
Very nice environment, friendly staff, rooms with nice traditional New Orleans ambience, convenient location to everything in the French Quarter.
Not enough space to put things in the bathroom. Counter is too small.
Excellent customer service, I love this hotel, I will definitely stay there again. I stay in Orleans every year, and I never had a great experience in a hotel before, I mean the service was excellent, the people who work here at Beinville is so nice and so friendly.
I love everything about this hotel, just beautiful
Convenience for amenities in the French Quarter
Bienville House is located in New Orleans and named after the founder of the city, Jean-Baptiste Le Moyne de Bienville. Previous to its current life as a hotel, the venue started out as a manufacturing plant, then turned into a firehouse, and then became a luxury apartment building. Currently, the Bienville House is owned by the Monteleone family and is part of the Historic Hotels of America.
With its spacious rooms and beautifully decorated interior, guests will see and feel the French charm of New Orleans as soon as they step foot into Bienville House. Rooms offered include, but aren’t limited to, a Sundeck Room, Superior Room, and Deluxe Room. Guests who prefer suites can book the Interior Suite, French Quarter Suite, and Penthouse Suite. Bathrooms have rain showerheads, Gilchrist & Soames toiletries, and Carrara marble. There are also private balconies for those who enjoy people watching. Additional amenities include cable television, complimentary hot breakfast, Keurig coffee maker, and free Wi-Fi.
There is so much to be enjoyed when in New Orleans. Foodies should be sure to visit places like Café du Monde, Criolle (a Creole bistro), and Arnaud’s. Cocktail lovers can enjoy a delicious drink at Carousel, which is an iconic bar that has a fully functional carousel. The city also has many seasonal events like a beignet festival in the fall, New Orleans Pride in the spring, Southern Decadence in the Summer, and Mardi Gras in the winter.
based on 340 reviews
Policies vary by room type and provider.
Bienville House is located at 320 Decatur Street in French Quarter, 0.4 km from the centre of New Orleans. Audubon Butterfly Garden and Insectarium is the closest landmark to Bienville House.
Check-in time is 4:00 PM and check-out time is 12:00 PM at Bienville House.
Yes, Bienville House offers free Wi-Fi.
No, Bienville House does not offer free parking.
No, Bienville House does not offer free airport shuttle service.
Bienville House is 18.8 km from New Orleans Louis Armstrong. Bienville House is 108.1 km from Gulfport Biloxi Regional.
Yes, Bienville House is a pet-friendly hotel.
Yes, Bienville House has a pool on-site.