Front desk was wonderful - valet staff was wonderful - entire experience was wonderful - First place I’ve stayed in NOLA that I would make a hard effort to rebook. Will be recommending to all who ask - as well as those who don’t.
3 stars
Bienville House
Photos of Bienville House
Overview
Bienville House is located in New Orleans and named after the founder of the city, Jean-Baptiste Le Moyne de Bienville. Previous to its current life as a hotel, the venue started out as a manufacturing plant, then turned into a firehouse, and then became a luxury apartment building. Currently, the Bienville House is owned by the Monteleone family and is part of the Historic Hotels of America.
With its spacious rooms and beautifully decorated interior, guests will see and feel the French charm of New Orleans as soon as they step foot into Bienville House. Rooms offered include, but aren’t limited to, a Sundeck Room, Superior Room, and Deluxe Room. Guests who prefer suites can book the Interior Suite, French Quarter Suite, and Penthouse Suite. Bathrooms have rain showerheads, Gilchrist & Soames toiletries, and Carrara marble. There are also private balconies for those who enjoy people watching. Additional amenities include cable television, complimentary hot breakfast, Keurig coffee maker, and free Wi-Fi.
There is so much to be enjoyed when in New Orleans. Foodies should be sure to visit places like Café du Monde, Criolle (a Creole bistro), and Arnaud’s. Cocktail lovers can enjoy a delicious drink at Carousel, which is an iconic bar that has a fully functional carousel. The city also has many seasonal events like a beignet festival in the fall, New Orleans Pride in the spring, Southern Decadence in the Summer, and Mardi Gras in the winter.
Latest deals for Bienville House
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.
Amenities at Bienville House
- Fitness centre
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Coffee machine
- Business centre
- Flat-screen TV
- Meeting/Banquet facilities
- Parking
- Pets allowed on request. Charges may apply.
Dining
- Restaurant
- Bar/Lounge
- Refrigerator
- Coffee machine
Services and conveniences
- Business centre
- Express check-out
- Meeting/Banquet facilities
- 24hr front desk
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled Access
- Elevator
Bathroom
- Hairdryer
- Bathrobe
Laundry
- Laundry service
- Iron and ironing board
Health and safety
- Daily housekeeping
- Safe
Basics
- Free Wi-Fi
- Air-conditioned
Parking and transportation
- Parking
Media and entertainment
- Flat-screen TV
Workspace
- Desk
Family friendly
- Babysitting or child care
Fitness
- Fitness centre
Pool
- Pool
Reviews of Bienville House
8.6
Very good
717 verified ratings
Wonderful
437
Very good
96
Good
85
Okay
37
Fair
34
Mediocre
9
Poor
19
Summary of reviews
Guests say
Guests praised the hotel for its fantastic location near the French Quarter and friendly service from the staff. The location was frequently described as perfect for exploring the area while still being somewhat separated from the hustle and bustle. However, there were multiple complaints regarding room issues, such as not receiving the correct room, noise disturbances, and cleanliness concerns, particularly about the state of the rooms.AI-generated from customer reviews
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Score by provider
8.4 out of 10
17 reviews
8.2 out of 10
7 reviews
All reviews
Pros (+) Rooms were clean and spacious. Bed linens were very nice. The inner courtyard is beautiful, expecially in the morning during breakfast. Next time we'll reserve a room on the courtyard. Our room faced Decatur St, but was quiet at night.
Pros (+) Very nice hotel lots of good things about it including location and cleanliness and most staff
Cons (-) Very rude and noisy maid staff in the early mornings and no follow up from management at all after I complained
Pros (+) Perfect location, very nice rooms and beautiful pool area. Staff was incredible and probably the nicest pet friendly hotel I have ever stayed in. Very close to all the fun, Harrah's casino, Cafe du Monde, house of blues, Bourbon St. We walked everywhere had a blast and never even thought about a cab.
Cons (-) Nothing, the hotel was great and New Orleans is one of my new favorite cities on the planet!
Pros (+) The hotel felt very French, romantic, and quaint. It was in a perfect location and within walking distance to the wedding we were attending that night. The rooms were cozy and the balcony was nice.
Cons (-) Somehow my reservation was saved under the name "Judith" (not sure if this was a mistake on Kayak's end, or the hotel's), and the staff treated me as if I had done something wrong. My name is not/has never been/isn't even close to Judith, so there's no way I accidentally gave them the wrong name. I entered the hotel to check in with the three friends who were also in the room, and they couldn't fi...
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Pros (+) Location was fantastic. Staff was very friendly.
Cons (-) The air conditioner in one of our rooms was not working properly, even after a maintenance person came to service it.
Pros (+) very close to canal street and Bourbon street. Able to walk there. Great location for walking to these site attractions.
Cons (-) The bed was very sqeaky anytime I moved. To go to bathroom you had to step up and I kept hitting my foot on the upstep to go in. So I kept reminding my mother to take a step up when she entered it so she wouldn't fall.
Pros (+) The hotel was old which isn't always a bad thing. Our door to our room fell off the hinges and we literally had to sleep with our door opened and unlocked. :( we called downstairs and no one answered. Very dissatisfied
Cons (-) Just not comfy and dated. Front desk clerk did not make me happy with how she handled the door situation. She asked me "What do you want me to do?" I don't feel I should ask. I didn't have privacy in a room with females. You think they would bend over backwards to satisfy us. Not the case. Very disappointing.
Location
320 Decatur Street, New Orleans, LA 70130
What's nearby
- Audubon Butterfly Garden and Insectarium225 m
- New Orleans Pharmacy Museum231 m
- New Orleans Musical Legends Park346 m
- Jamie Hayes Gallery350 m
- Audubon Aquarium of the Americas397 m
- Jackson Square0.4 km
- Saint Louis Cathedral0.5 km
- Preservation Hall0.5 km
- Louisiana State Museum0.5 km
- Saenger Theatre0.7 km
- Louisiana Children's Museum1.1 km
- Saint Louis Cemetery No. 21.2 km
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Bienville House
Low season | July |
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High season | October |
Average price (weeknight) | C$ 295 |
Average price (weekend night) | C$ 664 |
When to book a room at Bienville House
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Nearby hotels and places to stay
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See most recommended stays in New OrleansGood to know
Value for money | 8.8 |
|---|---|
Distance to downtown | 0.5 km |
Nearest Airport | New Orleans Louis Armstrong |
Distance to airport | 18.8 km |