Pros (+) It’s in a pretty good location, near to Soho.
Cons (-) The service is professional but cold. Bed was too soft.
4 stars
Hotel Hugo
Photos of Hotel Hugo
Overview
Nestled in SoHo, amid trendy cafes and boutiques, Hotel Hugo is in a prime location to allow guests the opportunity to explore the city. SoHo is an area known for artistic innovation and creative expression.
Guests can venture out into the city by catching the subway. The Spring Street Station is just 3 blocks away from the hotel.
The hotel is a short walk away from the Hudson River Park and a number of well-known music venues. There is ample opportunity for shopping boutiques that range from eclectic to designer.
Hotel Hugo offers 122 guestrooms, each with a contemporary style reflective of all that SoHo has to offer. Egyptian cotton sheets, flat screen televisions, and Wi-Fi allow guests to feel right at home in cozy guestrooms. Custom-tiled bathrooms offer guests all of the essentials.
The concierge desk, bellhop, and 24-hour business center can help to keep guests informed and connected, while the on-site fitness center offers opportunity for guests who enjoy working out.
Bar Hugo is a glass-enclosed rooftop bar, offering 360-degree views of New York City. Guests can enjoy soulful Cuban dishes from Azul on the Rooftop or Italian cuisine at the street-level restaurant. Guests can venture out to enjoy the restaurants and cafes within walking distance. A number of eateries deliver to the hotel. There is no lack in choice when it comes to dining at Hotel Hugo.
Hotel Hugo offers business and leisure travelers a trendy contemporary respite from a day spend exploring all that the city has to offer.
Latest deals for Hotel Hugo
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.
Amenities at Hotel Hugo
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
Services and conveniences
- Conference rooms
- Business centre
- Concierge service
- Safety deposit box
- Entertainment staff
- Meeting/Banquet facilities
- Room service
- Tour desk
- Express check-out
- 24hr front desk
Dining
- Minibar
- Packed lunches
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Food can be delivered to guest accommodation
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Smoke alarms
- Heating
- Adapter
- Air-conditioned
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled Access
- Elevator
- Hypoallergenic
- Allergy-free room
- No smoking
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
Kitchen
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Kitchen
General
- Family rooms
- Soundproof rooms
- Telephone
- Storage available
Things to do
- Bicycle rental
- Evening entertainment
- Night club
Parking and transportation
- Parking
- Airport shuttle
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
Bathroom
- Hairdryer
- Bathrobe
Workspace
- Fax/photocopying
- Desk
Family friendly
- Babysitting or child care
- Kids meals
Outdoor
- Terrace/Patio
Health and safety
- Daily housekeeping
Fitness
- Fitness centre
Spa
- Massage
Reviews of Hotel Hugo
7.8
Good
1808 verified ratings
Wonderful
565
Very good
381
Good
352
Okay
196
Fair
151
Mediocre
69
Poor
94
Summary of reviews
Guests say
Guests generally appreciated the hotel's location, describing it as excellent and convenient, particularly for accessing nearby attractions. The service was highlighted positively, with many noting the friendliness and helpfulness of the staff. However, a significant concern was raised regarding the small size of the rooms, which many found cramped and inadequate for their needs. Noise from construction and nearby businesses was also a common issue, detracting from the overall experience. Despite these downsides, the hotel provided a clean environment and some enjoyed the rooftop bar.AI-generated from customer reviews
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Score by provider
7.8 out of 10
988 reviews
8.2 out of 10
26 reviews
6.8 out of 10
20 reviews
8.3 out of 10
5 reviews
All reviews
Pros (+) Well designed pretty room Good coffee maker, newspapers Nice bed & linens
Cons (-) Inconsistent quality of housekeeping Shower head did not move Excessive minibar (took up way too much room in a small space)
Cons (-) construction next door
Pros (+) Location, value, roof top bar, rooms were good but small
Cons (-) Internet was horrible Construction noise was brutal Water running through pipes next to room made noise all day / night
Pros (+) Very comfortable room. Roof bar & restaurant on the 1st floor. Great neighborhood for food and running along the Hudson.
Cons (-) The slow elevator.
Location
525 Greenwich Street, New York, NY 10013
What's nearby
- Washington Square Park1 km
- One World Trade Center1.5 km
- National 9/11 Memorial & Museum1.7 km
- Wall Street2.2 km
- High Line2.4 km
- Brooklyn Bridge2.6 km
- Empire State Building3.1 km
- Bryant Park3.7 km
- New York Public Library3.7 km
- Grand Central Terminal3.9 km
- Ellis Island4.1 km
- Times Square4.2 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Hugo
Low season | August |
|---|---|
High season | June |
Average price (weeknight) | C$ 440 |
Average price (weekend night) | C$ 460 |
When to book a room at Hotel Hugo
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.4 |
|---|---|
Distance to downtown | 3.8 km |
Nearest Airport | New York LaGuardia |
Distance to airport | 12.7 km |