Value for money
Distance to city centre
|New York LaGuardia|
Distance to airport
|"Amazing views and great experience."||(in 254 reviews)|
|"Beautiful hotel with amazing views!"||(in 74 reviews)|
|"Great location, friendly staff, amazing view."||(in 243 reviews)|
|"Very dirty, needs updating in a major way."||(in 7 reviews)|
|"Everything in room was broken,dust everywhere."||(in 103 reviews)|
|"The room service is poor."||(in 25 reviews)|
|view from the room||in 663 reviews|
|great location||in 621 reviews|
|room was great||in 474 reviews|
|friendly staff||in 318 reviews|
|great hotel||in 246 reviews|
|world trade||in 127 reviews|
|swimming pool||in 111 reviews|
|room service||in 90 reviews|
|subway lines||in 85 reviews|
|bed was comfortable||in 46 reviews|
|mini bar||in 41 reviews|
|hotel room||in 34 reviews|
|freedom tower||in 22 reviews|
|oculus||in 22 reviews|
|wtc||in 20 reviews|
|staten island||in 15 reviews|
|easy access||in 12 reviews|
|lower manhattan||in 10 reviews|
|needs updating||in 7 reviews|
|clean room||in 2 reviews|
Well, the fact that the company contracted by this third party site went bankrupt, canceled our reservations & didn't return our money was a buzz kill.
There is no guarantee in going through third party booking sites so buyer beware. You take a risk & the booking site is absolved should anything go wrong with those with whom they are contracted with your reservations. You as the consumer are left in the lurch. Consider going to the reputable hotel chain directly instead.
I loved the staff, the room and the pool
We had a reservation during phase one of reopening from pandemic. The hotel was filthy. No one was wearing masks. The staff did not care. Asked me for a tip for a better room. We left my wife was crying nonstop. They would not refund our money.
The concierge was great and the views from the room were amazing. Extremely convenient location.
The front desk was understaffed, distracted, and unwelcoming (the lobby was not overly busy, I would have understood if so). The room was dated, not terribly clean, and had an odd smell to it. Overall, not the experience I was expecting for the price.
The walls were paper thin.
The location is very convenient, and the view is a killer. So awesome !!
With exceptional sales promotion will make people like me to travel here more
Great hotel and great location
The location is great, right in front of the WTC Memorial, the hotel is super clean and the employees at the hotel are very friendly. The gym was nice although a little small and there is an indoor pool that I would've loved to use but I forgot my swim suit. Overall it was a great experience and I look forward to staying in more Hilton hotels
Everything Great but Temperatureyou
Temperature was extremely hot and we could not change it from our hotel unit control. We sweated all night.
The Hiltin's location, across the street from the Occulus, means you have several subway lines at your disposal. Rooms were a decent size for Manhattan.
Rooms and interiors are showing their age compared to my last visit a few years ago.
Refused a price match guarantee
The price dropped significantly, and I was refused a prove match refund through the company I booked with via kayak. I will never book through them again.
Definitely will stay again
fast elevators, clean rooms, super quiet, great pool, big windows, nice/spacious lobby, subway entrance out front to ACE and R. Comfortable beds/pillows/linens
Baggage check & location
The front office staff were very helpful in organising a room change to a suite as the two double bedroom we booked was not acceptable as the beds were not double beds more like 3/4 beds. The swimming pool was great as we had a 3 year old & the lifeguard found us armbands without asking for them
The double beds were not double!! They were 3/4 size & too small for us to sleep together comfortably so we had to move rooms.
best view in the sity
Wow! What an amazing view. I could sit there all day and watch the world go by.
The noise was worse than I expected. I would not pay full price for the hotel while it is this noisy. Luckily I was very tired and slept through the sound, but normally I would not have been able to.
Friendliness of Staff, views, daily room cleaning, choice of breakfast.
Cost of extras, eg Internet, room service
Rooms were great, staff is exceptional.
No fault of anyone but the construction for the World Trade center goes through the night and even from the 41st floor we could hear it loudly. Perhaps you can mention this on your site when people book and maybe offer earplugs which I'd have gladly taken or even purchased for a nominal fee.
The amazing view of the skyscrapers, Hudson river and Jersey, the service provided and the link to many subway lines. Also, the spacious and clean room, the free gym and swimming pool and the coffee/tea machine in the room and free water.
Surprising location adjacent to Ground Zero! The room was excellent, spacious-, comfortable, with a 180 degree view of Manhattan !Spectacular-
Very nice hotel, great location downtown, room was excellent and very well equipped.
Side facing ground zero is noisy. Work seems to be 24/7 and the windows do not fully eliminate the heavy construction. Very interesting if you are into civil engineering. Cost of breakfast is unbelievable, however many possibilities outside.
The incredible view from my room on the 23rd floor overlooking the reconstruction at ground zero.
Charging extra for internet access, over a fairly expensive room price to begin with.
Great downtown location next to wtc site. Hotel is new and is better planned than 99% nyc hotels.
Breakfast menu is overly expensive, however poor in terms of selection.
Millenium Hilton New York Downtown is a modern, high-rise hotel in downtown New York City. It is just a short walk from Manhattan’s Financial District, as well as 12 major subway lines. Stunning views of Lower Manhattan and the 9/11 Memorial & Museum are visible from the hotel. The Brooklyn Bridge is only 5 blocks away from the hotel, and the Statue of Liberty Ferry is only a 10-minute walk away.
The bright rooms are comfortably furnished in modern decor. Select rooms feature stunning skyline views of Manhattan. All rooms feature plasma screen televisions, radios, cordless telephones, a coffee maker, hair dryer, king-size beds, air-conditioner, plush bedding, spacious bathrooms, and room service. Suites offer more space than guest rooms, and include a spacious work area, as well as a pull-out sleeper sofa. All suites offer stunning city skyline views.
Wifi is available throughout the hotel at an additional fee. Guests can enjoy the onsite fitness center, a full-service spa, as well as an indoor and outdoor pool. This hotel is kid-friendly but not pet friendly.
Guests can dine at the two onsite restaurants, which offer fine-dining cuisine and sophisticated drink menus. Church & Dey is a signature restaurant which offers fine American fare made with fresh, seasonal ingredients. The restaurant is open for breakfast, lunch, and dinner, seven days a week. Liquid Assets is a drink lounge located in the hotel lobby. Its menu features fine wines, specialty beers, and creative cocktails.
based on 2,119 reviews
Value for money
Policies vary by room type and provider.
All reservations at Millennium Hilton New York Downtown – even non-cancellable stays – on or before 30 June 2020, are eligible for a full refund. For more information, visit the Hilton Corporate Response to COVID-19 page.
Millennium Hilton New York Downtown is located at 55 Church Street in Financial District, 5.4 km from the centre of New York. National 9/11 Memorial & Museum is the closest landmark to Millennium Hilton New York Downtown.
Check-in time is 3:00 PM and check-out time is 12:00 PM at Millennium Hilton New York Downtown.
No, Millennium Hilton New York Downtown does not offer free Wi-Fi.
No, Millennium Hilton New York Downtown does not offer free parking.
No, Millennium Hilton New York Downtown does not offer free airport shuttle service.
Millennium Hilton New York Downtown is 13.7 km from New York LaGuardia.
No, pets are not allowed at Millennium Hilton New York Downtown.
Yes, Millennium Hilton New York Downtown has a pool on-site.