|"Great location and staff was fantastic."||(in 402 reviews)|
|""Great localization, great park view!""||(in 175 reviews)|
|"location and very friendly staff."||(in 215 reviews)|
|"Horrible bathroom very old and dirty"||(in 9 reviews)|
|"Not worth the $500+ per night"||(in 12 reviews)|
|"Old rooms and bathrooms dirty"||(in 31 reviews)|
|great location||in 1,108 reviews|
|great room||in 747 reviews|
|park view||in 481 reviews|
|friendly staff||in 471 reviews|
|old hotel||in 439 reviews|
|great hotel||in 425 reviews|
|close to central||in 268 reviews|
|central park||in 250 reviews|
|bed was very comfortable||in 215 reviews|
|room service||in 206 reviews|
|happy hour||in 152 reviews|
|need of renovation||in 118 reviews|
|hot water||in 100 reviews|
|coffee in the room||in 60 reviews|
|per night||in 57 reviews|
|hotel is old||in 49 reviews|
|new york||in 40 reviews|
|desperate need||in 10 reviews|
|old and dirty||in 10 reviews|
No room service
Surprisingly good rate for this prime Central Park South location. Could use updating but was comfortable and quiet.
Ice and coffee all extra. And there is an unavoidable facility fee.
The hotel is very well-located. It's close to Rockefeller Plaza, Times Square, Grand Central Station, MOMA and Central Park. All these are a short walk away. Saks 5th Avenue and Rockefeller Plaza are across the road, the Apple Store and Bloomingdales are also close. It's not quite so well-located for the Guggenheim and the Frick Galleries. There is a much longer walk to these places, but if you don't mind taking a taxi or an Uber, it's fine. The main public spaces have their original 1920s decoration and are lovely! We got a great value deal, which made the hotel a steal!
The bathroom in our standard room was tiny. Literally not enough room to swing a cat. Not good enough for a hotel of this quality. The main bedroom was easily large enough to make the bathroom bigger. It's possibly the smallest bathroom I've ever had in any hotel. I'm not sure it's possible to make it any smaller and still be functional. Decoration of the corridors and rooms is not up to the standard of the entrance lobby, and the bars. It's not bad, it's just pretty characterless by comparison not only with the rest of the hotel, but also of comparable hotels. It's tasteful, well-maintained and spotlessly clean, but just very... characterless... There is no free wifi! I was amazed at this. This is one thing that you expect at every hotel, even cheap ones. Trying to charge $15 for it is a rip-off. Unfortunately, the room was noisy. You expect traffic noise in New York, and you get used to it. You don't expect constant plant noise from the Kitchen. If we had spent longer in the room, this may have been a real problem for us. The staff are great. the hotel is well-staffed and they are all professional, courteous and attentive. Based on our short stay, I would definitely recommend the Lotte Palace.
Lovely hotel and stay. Bathrooms are dated.
Lovely room- 41st floor great view even though we had a had a southeast facing room. Courteous service.
Not sure what the resort fee 35/pp goes towards. Not really a resort- but u have to pay it. Not included in the Expedia price. Had I known- prob could have had a better hotel. also-overwhelming horse poop smell right across the way. Not their fault-but it's there.
Run down room was no where near as nice as website photos.
Location is absolutely excellent.
The room was small and dingy/run down - but clean. the a/c/heat did not respond well to temp changes. It reminded me of an old unrenovated best western. certainly NOT what the luxurious photos in the website lead one to believe.
Location is great but the customer service was not
The location of the hotel is perfect, On the edge of Central Park minutes from 5th avenue shopping. There are some restaurants nearby too. If you are interested in doing something touristy the horse and carriage rides are right outside.
Where to begin. I was only there for one night and it was extremely expensive. On top of that they charged me a $35.00 "facilities fee" which was for WiFi, cocktail happy hour, and other amenities. I used the WiFi which worked fine but the cocktail happy hour was a disaster, very disorganized and the staff wasn't super pleasant. I wish I had the choice of adding on these extras. Also, upon check-in the key machine was not working so I was not authorized a room key. Each time I needed to go into my room I had to ask someone; one time I was waiting in the hallway for 30 minutes until someone showed up. It could've been a better experience.
The staff was very accommodating. My son had to rehearse for a concert he was playing in and the Manager allowed him to use a Ball Room that was not in use. We greatly appreciated that. Also, the evening reception was very nice.
The bathroom could be cleaner. There were chipped tiles and the faucet was lose.
Great location but the rooms really need an update
The staff was friendly and the location was great. The guest services were pretty quick: We had issues with the first room and were quickly moved upon request. One of our charge ports stopped working and it was quickly replaced. Lamp shades were dusty and were quickly cleaned upon request.
The rooms are really outdated and truly need to be updated, ESPECIALLY the bathrooms. We had to request a move from the first room due to the tub leaking. The sinks and tubs are chipped and the tubs don't drain well (both rooms). The lamps were dusty and some were broken. The hallways are a bit dark and carpet looks dingy. There is a mandatory facility fee that includes calls, wifi, etc...that is overpriced and totally not worth it.
Thermostat didn't work so tbe temperature was 80 degrees all day. Couldn't call front desk BC phone didn't work. Old towels were in room
Location was perfect! They have a house car that can take you to the airport or pick you up. We had a king room that was beautifully decorated and so spacious. Would definitely stay here again.
There were a couple of spots that were stained on the shower curtain and on the down comforter. However, I never felt that these things weren't clean there were just some spots. The knobs on the shower were backwards and the facet was slanted so it was sometimes difficult to turn the shower off. This doesn't take away from the fact that the shower felt absolutely amazing!
The room was overlooking Central Park and very enjoyable. My Grandaughter(10) and I were so impressed by the hotel service. Everyone was so accommodating and friendly. Best NY trip ever! Central to everything
You see and hear everything in NY. Its a life experience !
With views of lush Central Park and the New York City skyline, Park Lane Hotel provides four-star amenities at a convenient, albeit beautiful, location. The 46 story limestone and glass structure sits on Billionaire’s Row, allowing guests to experience the life of the New York City elite.
Park Lane eclectic elegance is shown through 631 guests rooms, all equipped with opulent bedding and the complimentary and signature New York Times delivered daily. With guest rooms and suites facing either the city or the park allow visitors flexibility in layout. For the poshest of visitors, the Presidential Suite and the Park Lane Suite offer world-class views and service. Amenities include a twenty-four-hour fitness room. However, guests often note two amenities that enhance their stay more than others: the evening Hospitality Reception, which includes hors d'oeuvres, wine, beer, bottled water, soft drinks and snacks, and the superlative Concierges.
The hotel also serves as home for three dining options. The Park Room restaurant couples breathtaking views of Central Park with fine dining, making it the ideal spot for a Sunday brunch or a romantic dinner for two. Guests can also enjoy cocktails and light fare in the refined mahogany walls of Harry’s Bar and Grill. For a quick bite to go, the hotel provides coffee and pastries at Cafe on the Greene.
This combination of elite accommodations and ideal locale makes it a premier destination for travelers looking to indulge in New York City.
based on 130 reviews
Policies vary by room type and provider.
To bring many benefits together and round off your hotel experience in the best way, the Bed & Breakfast Package is certainly your go-to. Included in your hotel room will be a full American breakfast each morning of your stay to give you enough sustenance to explore New York City all day. Breakfast includes eggs, muffins, bagels, pastries as well as sausages, jam, and hot beverages and juices – a proper way to start your day.
Avoid the stress of finding affordable parking in New York City and opt for the valet parking services at the Park Lane Hotel. Self-parking or in-and-out privileges are not part of the parking service. Valet parking for normally sized vehicles (no vans or SUVs) costs around $65 per night and for oversized cars the hotel charges approximately $75 per vehicle.
Negotiate contracts and finish business deals with the breathtaking views of Central Park always ahead. About 13,000 sq ft of event space are at your disposal, including a ballroom which sets the perfect vibe for weddings, celebrations, banquets, or galas. The Park Room is an especially popular venue with its glass front facing Central Park, and creates a nice setting for upmarket cocktail parties and smaller social events. The various boardrooms and meeting facilities spread all throughout the hotel give you the ideal setting for whatever event you have in mind.
With Central Park basically knocking at the hotel’s door, a stay at the Park Lane Hotel allows you to have a truly magical experience: a horse carriage ride through Central Park. The helpful hotel concierge can arrange such a ride for you, so you don’t have to do all the nitty-gritty work of planning. The concierge is also happy to help you choose from the many wonderful Broadway shows you can see during a visit to New York City.
Park Lane Hotel seeks to ensure a pleasant stay for not only you, but your furry companion as well. Upon arrival, a cozy doggie bed awaits in your room, so your dog can rest after the journey here. A food and water bowl is always at hand, as are waste disposal bags for your walks in the enormous Central Park. You may also indulge your pet with one of the goodies from the treat bag, courtesy of the hotel. To keep both of you entertained, the hotel also provides a list of current events hosted by the Central Park Paws.
Cots and cribs are unfortunately not available at the hotel, but you can add a roll-away bed for approximately $40 per night. The number of additional beds allowed depends on the size of your booked room. (Prices checked 29/05/19).
Park Lane Hotel is located at 36 Central Park South in Midtown, 1.4 km from the centre of New York. Museum of Modern Art is the closest landmark to Park Lane Hotel.
Check-in time is 4:00 PM and check-out time is 12:00 PM at Park Lane Hotel.
Yes, Park Lane Hotel offers free Wi-Fi.
No, Park Lane Hotel does not offer free parking.
No, Park Lane Hotel does not offer free airport shuttle service.
Park Lane Hotel is 8.7 km from New York LaGuardia.
No, Park Lane Hotel does not have a pool on-site.