The staff were friendly and so helpful. The rooms were beautiful. The location was wonderful. Easy to walk anywhere you want to go. Loved it. I will be back.
Great Location and Quality for Price
Location, location, location. If you plan on walking and using the subway to get around the city the hotel is perfect as a home base to come back to if need be.
Don't spend your time at the bar in the lobby...pretty pricey and you can just go to a hidden gem anywhere in the city. Also no room WiFi, but free in the lobby, so not too bad.
Me and my girlfriend arrived to the hotel at 6pm. Check in time was 4pm but we were told we still had to wait an additional 20 minutes for the key? I would've understood if it was a computer problem but I wasn't given a reason as to why I had to wait.
Nice Boutique Hotel in Central Location
Our room was nicely decorated and was clean. We also liked the fact that the hotel had water and coffee in the lobby. The hotel is centrally located, which made getting around the city very easy.
The room was very small and it was difficult to maneuver around our one piece of luggage and each other in the bathroom. The wifi also wasn't secure.
Wifi was great and entertainment and amenities on the ground floor were amazing.
I had to change rooms because of the auto noise on the Lexington Avenue facing side.
Noise levels from road were quite loud. You can't sit in the bar area without buying a drink, even if you are a hotel patron. I had forgotten my phone charge and the hotel staff was not helpful in providing a temporary replacement, perhaps from lost and found. Instead I was referred to an overpriced in-house gift shop trying to sell me a micro-usb cable for 15-20$. Check-in is late at 4:00 pm. Room was tiny.
Not a Quiet Stay
Accessibility/ location, customer service
No sound insulation in rooms near elevators (room near elevator was outrageously loud because of elevator mechanism and doors continuously opening and closing). They moved our room, but could be a problem if hotel is full.
Not What I expected
The room was ok, was not too happy with my experience here.
The place was a "4" star and the hallways my family and I smelled weed When I asked the valet parking to get please get my car "I was told it took 20 minutes " I waited 50 minutes and no one came to let me know my car was ready, and they knew I was wait for it.
Door man was not in a service. Luggage deposit payable even in waiting for the room clearance.
Music at the lobby
The room had no AC, complain nothing happened, opened window, I could barely sleep because of the noise from outside
the stafss are always ready and willing to serve y
The rooms are perfect a d the beds are wonderful to sleep.the tv is perfect
Enjoy boutique style and modern amenities at The Lexington Hotel, Autograph Collection. We provide a prime location in Manhattan near Rockefeller Center, United Nations headquarters and Grand Central Terminal. When you're not exploring the heart and soul of New York City, relax in our modern rooms and suites. We offer Jazz Age-inspired décor, complimentary Wi-Fi and plush bedding for your ultimate comfort. Bring your four-legged friend along for your travels courtesy of our pet-friendly policy. During the mornings, power-up with a light breakfast and cup of joe at our on-site StarbucksⓇ. Stop by our lobby bar when evening arrives for a few handcrafted cocktails with colleagues or friends. No matter the time of day or night, enjoy a refreshing workout at our 24-hour fitness center. Need to host a celebration? Our hotel has you covered with five event spaces, catering options and rentable AV equipment. Whatever fills your stay, sleep soundly and awake renewed at The Lexington Hotel, Autograph Collection.
Based on 5,218 reviews
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