Overview

The Marcel at Gramercy

201 East 24th Street, New York, NY 10010, United States
+1 212 696 3800

C$ 231+

Overall guest ratings

7.9/10 Good
based on 1,311 reviews

Review highlights

  • 9.7
  • 9.1
  • 7.1
  • 5.2

Good to Know

  • Clean rooms
  • Friendly service

Nearby

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    About

    At East 24th Street and Third Avenue, this hotel is in a business district where students from Baruch College and School of Visual Arts mingle.

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    Expedia

    Amenities

    • Accessible
    • Restaurant
    • Business centre
    • Internet
    • Wi-Fi
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Cribs available
    • Laundry facilities
    • Bar/Lounge
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall Rating

    7.9 Good
    based on 1,311 reviews
    • 9.7 "Terrific location."
      9.1 "91% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.9 "Great parking, according to 89%."
      10.0 "Easily accessible by car, said 100%."
      10.0 "City centre within easy reach, said 100%."
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      9.5 "95% thought the service was very professional."
      9.1 "Management was excellent, said 91%."
    • 7.1 "High value."
    • 7.1 "Good amenities."
      9.7 "97% loved the terrace."
      8.1 "81% enjoyed the lobby entrance."
      8.8 "88% thought the architecture was beautiful."
    • 5.6 "Internet is average."
      6.2 "62% thought it was adequately priced."
      5.1 "51% thought the wifi quality was ok."
    • 5.2 "Rooms are ok."
    • 4.6 "Breakfast is below average."
      3.0 "70% said the breakfast was too expensive."
    • 3.7 "Not very comfortable."
      2.0 "80% said rooms were small."
      3.0 "70% thought it was too noisy."
      1.1 "Air conditioning was criticized by 89%."
      3.1 "69% criticized the small bathroom."
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    Overall Rating

    8.0 Good
    based on 655 reviews
    • 9.8 "Terrific location."
      9.7 "Near to public transport, according to 97%."
      9.2 "92% liked the proximity to sightseeing."
    • 8.5 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      9.4 "94% thought the service was very professional."
    • 7.1 "High value."
    • 5.4 "Internet is average."
      6.2 "62% thought it was adequately priced."
    • 4.8 "Rooms are not good."
      2.0 "80% said rooms were small."
      3.9 "61% complained about the bathroom."
      1.1 "Air conditioning was criticized by 89%."
      4.4 "For 56%, the rooms looked old."
      1.5 "85% thought they were poorly maintained."
      4.5 "55% found problems with the furniture."
      3.1 "69% had problems with the shower."
      3.2 "68% criticized the small bathroom."
    • 4.4 "Breakfast is below average."
      3.0 "70% said the breakfast was too expensive."
    • 3.0 "Quite uncomfortable."
      2.0 "80% said rooms were small."
      2.6 "74% thought it was too noisy."
      1.1 "Air conditioning was criticized by 89%."
      3.2 "68% criticized the small bathroom."
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    Overall Rating

    7.9 Good
    based on 275 reviews
    • 9.7 "Terrific location."
    • 8.8 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
    • 6.9 "Average amenities."
      6.9 "69% thought the building was acceptable."
    • 6.4 "Average value."
      5.7 "57% thought it was adequately priced."
    • 5.2 "Internet is average."
      5.7 "57% thought it was adequately priced."
    • 5.0 "Breakfast is mediocre."
    • 4.3 "Rooms are not good."
      2.0 "80% said rooms were small."
      3.8 "62% complained about the bathroom."
      1.2 "88% thought they were poorly maintained."
      3.0 "70% had problems with the shower."
      3.0 "70% criticized the small bathroom."
      1.1 "Air conditioning was criticized by 89%."
      4.0 "60% found problems with the furniture."
    • 3.4 "Not very comfortable."
      2.0 "80% said rooms were small."
      2.7 "73% thought it was too noisy."
      3.0 "70% criticized the small bathroom."
      1.1 "Air conditioning was criticized by 89%."
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    Overall Rating

    7.3 Good
    based on 91 reviews
    • 9.8 "Terrific location."
    • 8.8 "Great service."
      9.7 "97% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
    • 8.8 "Generally very clean."
    • 6.9 "Average value."
    • 6.7 "Average amenities."
      6.7 "67% thought the building was acceptable."
    • 5.6 "Internet is average."
    • 4.8 "Rooms are not good."
      2.1 "79% said rooms were small."
      4.0 "60% complained about the bathroom."
    • 3.5 "Not very comfortable."
      2.1 "79% said rooms were small."
      2.9 "71% thought it was too noisy."
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    Overall Rating

    7.7 Good
    based on 288 reviews
    • 9.7 "Terrific location."
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
    • 7.4 "High value."
    • 6.0 "Rooms are ok."
      5.2 "For only 52%, the bathroom was ok."
    • 5.9 "Internet is average."
      6.5 "65% thought it was adequately priced."
      5.1 "51% thought the wifi quality was ok."
    • 4.3 "Not very comfortable."
      2.2 "78% said rooms were small."
      3.3 "67% thought it was too noisy."
      1.4 "Air conditioning was criticized by 86%."
    • 4.0 "Breakfast is below average."
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    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to Know
    "Clean rooms"
    "Friendly service"
    data provided by TrustYou

    Recent Reviews

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