Clean, compact and connected
Exactly what I needed for a one night business trip. Room is compact, but designed to be so, and spotlessly clean. Has a great location, fast wifi, brilliant communal spaces for getting out the laptop, and it took less than a minute to check in and out.
Excellent location and amenities
Private rooftop bar and cozy lobby hangout space. European style breakfast lounge and 24 hr snack pantry. Room was small (though big for New York!) yet thoughtfully laid out with clever use of space. Fun/funky upscale low key vibe just perfect. Midtown location excellent for exploring NYC and checking out theatre scene. Daily complimentary bottled water. Friendly, helpful staff
If you pay for your breakfasts when you check in you save a couple bucks vs. paying on day of. I can understand that you'd want to have an estimate of how many diners they will be but, come on, this felt a little nickel and dime-y when everything else was so seamless.
definitely a different style hotel but we still loved the concept. staff was very friendly. we would definitely stay here again.
since there wasn't any superfluous people like bell boys or concierge desks, I wish I saw a lil more savings and value in the price to stay here.
With a stay at citizenM New York Times Square, you'll be centrally located in New York, just a 4-minute walk from Ed Sullivan Theater and 6 minutes by foot from Broadway. Featured amenities include express check-in, express check-out, and a 24-hour front desk.
Based on 6,684 reviews
Policies vary by room type and provider.