Locomotive Hotel and Spa

The hotel was clean and the room has all the facilities needed. Beach towels were given when requested.

Most of the staff are nice and friendly, except one who was not exactly helpful, unless you’re willing to pay for the help. The Housekeeping was careless, towels were not provided in the room, and we had to ask for them.

The location is good and easily accessible, rooms and pool were clean. The reception staff were very friendly and accommodating, helped organise transport to cennigan.

We had an issue with one of the rooms (strong plumbing / stagnant water smell came from the bathroom and affected the smell of the whole room). As there were no other vacant rooms for the duration of the stay, I ended up sharing the room with my friends. The staff were friendly and we didn't need to pay the cancellation fee as we couldn't stay in the room. The staff completing the massages talked to each other through the whole massage. I also had to ask change the pressure (not a big deal) but an area to improve customer experience, especially given the hotel emphasises it's spa/massage experience.