Desk personnel very friendly and professional
There was no complimentary breakfast
Website showed pet friendly and picture of hot tub: neither was true No hot water in shower Supposedly renovated but carpet was snagged and dirty
Very dirty plaster falling off walls and ceilings also smelled bad garbage in hallways elevator out of order very rude people
Room needed updating especially the bathroom.
Location, proximity to shopping
You have to drive through a car lot to get to the hotel from the mall
Guests were loud having parties until 3am, staff did not ask them to keep the noise to a civil level. Don't go during hunting season.
There was a party until 3am and the music was so loud it was impossible to sleep. The bass caused the picture on the wall the shake. When I called the front office the response was, â€œthereâ€™s nothing we can doâ€. The music could have been
Cleanse and friendly staff.
Being right in front of the hotel elevator. But I was also a little early and she worked with me.
no clean bathroom, no free continental breakfast. fair customer service.
Clean and easy to get to.
Front desk clerk was sour and when I asked about getting double beds she said it couldn't be done.Also there was no chair in our room or light cover in the bathroom, or breakfast When asked about it she said it was because we paid a cheaper rate online.
No breakfast. All other Holiday Inn hotels I've checked in had free breakfast.
Welcome to the Full Service Holiday Inn Odessa Enjoy the convenient location and easy access to Odessa's businesses and attractions. Corporate guests appreciate lodging in our Odessa hotel because of our premiere location. The University Of Texas Permian Basin is just across the street. Major companies like Halliburton, Weatherford and Cudd just a short drive away. We know what business travelers need and we have free high-speed, wireless Internet access, a 24-hour Business Center and meeting space that handle groups up to 120. Leisure travelers love our Odessa hotel's location too. The Music City Mall, with its indoor ice rink and movie theater, is just one mile from our hotel. We're close to the Presidential Museum & Leadership Library, the childhood home of George W. Bush and the Odessa Meteor Crater. The Globe Theatre is only five miles away. Guests lodging in our Odessa hotel can enjoy our many full-service amenities. There is a sparkling, outdoor pool and a well-equipped, 24-hour Fitness Center. Dine in our restaurant with a menu featuring American cuisine or relax with a drink in our lounge. On your next visit to the Permian Basin, enjoy our great Odessa hotel.
Based on 169 reviews
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