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Staff working the window at night was very rude absolutely no consideration very argumentative all around rude. Will never return to that place again.
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How clean are the rooms and facilities?
Guests have praised the cleanliness of the facility and the rooms, although some have mentioned encountering cleanliness issues such as dirty bed sheets and roaches in the room.
What are the best features of the hotel?
Guests have appreciated the comfortable beds, the attentive staff, and the outdoor pool. Some have also highlighted the affordability and the availability of a spa room.
Is parking available at the hotel?
The hotel offers free parking for guests, providing convenient access for those traveling by car.
What can I expect during my stay?
Guests have reported a mix of experiences, including positive comments about the cleanliness of the facility and rooms, as well as negative feedback about encountering roaches and noise disturbances.
When is the best time to visit?
The hotel experiences high season in July and low season in August, so visitors may want to plan their stay accordingly to avoid peak times.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Low Season Travel
August is considered the low season, which might result in lower rates and fewer crowds.
Check Nearby Attractions
The hotel is conveniently located near various attractions such as Graber Olive House, Ontario Convention Center, and Ontario Museum of History and Art, providing opportunities for exploration.
Request a Room Change if Necessary
Some guests encountered issues with their rooms, such as roaches or cleanliness problems. If unsatisfied with the room, consider requesting a change.
Be Mindful of Noise Levels
Some guests mentioned noise disturbances, so it may be beneficial to inquire about room locations to avoid potential noise issues.
Verify Room Amenities
Some guests reported missing amenities like bedside tables and chairs in the room. It's advisable to confirm the availability of essential amenities before booking.
Check for Renovated Rooms
The hotel is undergoing remodeling, so it might be worth inquiring about the availability of renovated rooms for an improved stay experience.
Inquire About Breakfast
Some guests were unaware of the provided breakfast, so it's recommended to confirm the availability and details of the breakfast service upon check-in.
Be Aware of Deposit Policies
The hotel requires a cash deposit, and some guests experienced issues with overcharging or deposit refunds. It's advisable to clarify the deposit policies during the booking process.
Consider Room View
Opt for a room with a view, as several guests appreciated the clean facility and the outdoor cats around the property.
Utilize Laundry Facilities
If in need of laundry services, the hotel offers a nice laundry facility on the property, providing convenience for guests.
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Express Inn & Suites is located at 1150 North Grove Avenue, 2.7 km from the centre of Ontario. Graber Olive House is the closest landmark to Express Inn & Suites.
Check-in time is 2:00 PM and check-out time is 11:00 AM at Express Inn & Suites.
Yes, Express Inn & Suites offers free Wi-Fi.
Yes, Express Inn & Suites offers free parking.
Express Inn & Suites is 3.8 km from Ontario. Express Inn & Suites is 36.2 km from San Bernardino Int.
Yes, Express Inn & Suites has a pool on-site.
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