Amadria Park Sveti Jakov

I never write a long review, but had such a very strange experience in this 5-star??? hotel that I need to share it with other travelers. (I'm not English, so please forgive my spelling errors.) The staff is friendly, but almost everything goes wrong. I looks if they are trying to make the best of the situation without proper management. -> Restaurant, we dinned both evenings of our stay on the beautiful terrace. Super fresh fish directly from the sea! Friendly waiters. -> Location, a few steps to the sea, the park and the shops! -> Parking, you can park next to hotel €20,=/day (or when that parking is full the staff brings/gets your car), good service! -> airco, in the room and the hotel.

-> Got a room that was less expensive then the one I booked and wanted. (non refundable!) Strangely they called me when I was driving from Austria to Croatia, I missed the call and called back half an hour later. They put me through to the hotel and the women from my hotel asked me at what time I expected to arrive and if I have stayed there before? There was a personal note on the table in my room telling me that they could not give me the room type I reserved (Superior Double or Twin Room with Garden View) and that they regretted it very much. And therefore offered me some free chocolates. Good pralines I must say, but paid by me (€70,= difference between the room prices). When I asked the receptionist he said that the room was the right one and that it was one of the bigger rooms. And that the personal note was a mistake from a colleague!! A day later I heard from another person working there that it is not the superior room I booked. -> Television was not working properly, I called the receptionist who came to the room but he didn't think it could be fixed. And he was right! -> They didn't clean the room the next day. I asked the receptionist, who came to room with a cleaning lady to solve the problem. He thought that I may have pushed a very small button on the airco panel which activated a tiny led in the hallway indicating that I did not want my room cleaned. He could not explain the function of all the other buttons.) -> There was no explanation in the room about the mysterious buttons in the wall (most not working) nor anything about the airco, the WIFI (was open WIFI), the breakfast time, tel.numbers (doctor, emergency, reception), etc. -> The bathroom was not very clean. Black spots and other strange stuff in the shower area. =But the most fascinating about this funny place is that we had a wonderful time there! It was like being in a live episode of Fawlty Towers! It was worth every penny I paid, even the ones they took...