Lake Buena Vista Resort Village & Spa

Will never stay here again

The location isn't terrible. We just drove to the Disney park, so it didn't matter that it wasn't on Disney property.

The gentleman at check-in wasn't very friendly. There was one woman who assisted us with our parking pass who was very nice. The check-in staff I could get over, but when we got off of the elevator on our floor it smelled of a combination of smoke, mildew, and a backed up sewage system. It was disgusting. The halls were extremely dirty. Our actual suite smelled a bit better, but the place is old and dirty. The toilet seat was too small for the size of the toilet, which isn't a big deal necessarily. However, at this point we were already disappointed and it just didn't get any better. The beds are uncomfortable. The pillows are old, flat, and hard. There were no additional linens or pillows. Thank goodness we only stayed for one night. Overall, the place just felt dirty and wasn't very comfortable. This should be classified as a glorified motel. The price was extremely high for the class of the joint...at least we found it for 50% off! I can't imagine paying anymore than what we did. Yikes! For some reason this place is rated 4.5 stars! Maybe it's just building 3? We will never stay here again. There are quite a few condo type time shares that are much much nicer for the price.