Good to know
|Distance to city centre||14.7 km|
|Distance to airport||12.6 km|
|"Great buffet breakfast included"||(in 28 reviews)|
|"Clean building/room and friendly staff."||(in 33 reviews)|
|"The location was very good."||(in 10 reviews)|
|"No fridge or microwave in the room"||(in 5 reviews)|
Time of year
Show reviews that mention
|bed was very comfortable and the room||in 80 reviews|
|carleton||in 2 reviews|
|comfortable beds||in 20 reviews|
|convenient location||in 19 reviews|
|extra blanket||in 6 reviews|
|fridge or microwave||in 9 reviews|
|great place||in 10 reviews|
|hot tub||in 34 reviews|
|king bed||in 37 reviews|
|lobby smelled||in 5 reviews|
|nice breakfast||in 51 reviews|
|plastic knifes||in 4 reviews|
|small room||in 67 reviews|
|smelled of chlorine||in 2 reviews|
|staff was very friendly||in 52 reviews|
There was a strong smell in our room the first night that we did not like. It smelled like a strong chemical/cleaning agent that improved by the second night.
Good selection. Coffee was good.
Stayed on 6th floor and water pressure in shower was almost nil.
Gm was very guest oriented
The bed and a nice swim in the pool.
It was a little above of what I thought I pay. No hot tub why?
When we arrived, though we were not expecting a microwave in the room, we had food that we wanted to heat up and eat. Cynthia (who I think said she was Operations Manager) went above and beyond by getting us a microwave and bringing it to the room, along with some cutlery.
On the one full day we were there, we left the room at 12:00 noon and were gone until after 6:00 PM, but the room was not cleaned. We didn't care so much about the bed, but we had no clean towels and wanted glasses or cups to drink from. I did go down to the desk and the man apologized and said they were short staffed, so I don't blame him, but even after he gave me 2 towels, we were still without facecloths or glasses. (He did give us tea, which my wife appreciated)
With its 115 stylish suites and guestrooms, the Holiday Inn Express & Suites Ottawa West – Nepean offers all the convenience and amenities you want with the Holiday Inn Express name you trust. Your stay includes free high-speed Wi-Fi and a free Express Start Breakfast served daily. Whether you’re visiting Ottawa's west end for business or leisure, the hotel’s ideal location off Highway 417, puts you minutes from downtown Ottawa, the Bayshore Shopping Centre, IKEA, the Canadian Tire Centre, DND HQ - Carling Campus and the Ottawa MacDonald-Cartier International Airport. Summer is a great time to visit Ottawa! Visit the Diefenbunker museum or bike in Gatineau Park and go walking on one of their many trails. Whatever your preference, our hotel puts you where you need to be. Please note: When using your GPS device to navigate to the hotel, please use the previous street address for the hotel of 45 Robertson Road or use the cross streets of Moodie Drive and Robertson Road.
based on 820 reviews
Things to Know
- Friendly service
- Clean hotel facilities
- Great menu
Policies vary by room type and provider.
Reviews about Holiday Inn Express & Suites Ottawa West - Nepean
Most Popular Landmarks
- Canadian War Museum 13.7 km
- Lansdowne Park 14.4 km
- Supreme Court of Canada 14.7 km
- Rideau Canal 14.8 km
- Canadian Museum of Nature 14.9 km
- Parliament Hill 15.2 km
|Ottawa Fallowfield||7.8 km|
|Ottawa Station||17.4 km|