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|Distance to city centre||0.8 km|
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The room was advertised with a city view. This was a filthy back street alleyway with rubbish and rotting clothes. The room was so dark it was impossible to see whether it was raining or sunny. The staff were rude and woke us up every morning talking loudly around 6am. The window in the bathroom also would not shut so we were covered in Mosquito bites. We checked out early which is something we have never done before.
Corner shower was missing glass doors and only had a plastic curtain - water everywhere, difficult to shower. Breakfast was 1 croissant and a coffee.
The place and staff was really authentic. Make me feel like in a Sicilian movie.
The reception is available 24 hours, the stuff on the reception was very gentile. The room was big and nice. The hotel is very good located near the City Center. So was nice and not expensive.
Not very clean at the bath..
Staff were welcoming and helpful. They offered us complimentary breakfast. Location was excellent.
With a stay at Hotel Serena, you'll be centrally located in Palermo, steps from Via Roma and 5 minutes by foot from Teatro Massimo. Featured amenities include complimentary wired Internet access, a 24-hour front desk, and luggage storage. A train station pick-up service is available for a surcharge.
based on 267 reviews
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Most Popular Landmarks
- Teatro Politeama 277 m
- Museo Archeologico Regionale Antonio Salinas 323 m
- Teatro Massimo 348 m
- Quattro Canti 0.9 km
- Chiesa di San Cataldo 1 km
- The Martorana 1 km
|Palermo Punta Raisi||24.1 km|
|Trapani Birgi||79.7 km|
|Palermo Marittima||0.9 km|
|Palermo Giachery||1.3 km|